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Faster to your Florence Water Damage Event

6/12/2017 (Permalink)

Water Damage Faster to your Florence Water Damage Event SERVPRO of the Quad Cities provides 24 hour fire and water damage restoration service in Florence

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of the Quad Cities provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of the Quad Cities arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 256-383-4470

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of the Quad Cities

SERVPRO of the Quad Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications

  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • SRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • OCT - Odor Control Technician
  • IICRC Certified Firm
  • AMRT - Applied Microbial Remediation Technician
  • HST - Health and safety Technician
  • CCT - Carpet Cleaning Technician
  • WRT - Water Damage Restoration Technician

When Storms or Floods hit Muscle Shoals, SERVPRO is ready!

6/5/2017 (Permalink)

Storm Damage When Storms or Floods hit Muscle Shoals, SERVPRO is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in Muscle Shoals.

SERVPRO of the Quad Cities specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Muscle Shoals, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 256-383-4470

IICRC Certified Firm

5/3/2017 (Permalink)

General IICRC Certified Firm We are an IICRC Certified Firm

SERVPRO of the Quad Cities is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of the Quad Cities

SERVPRO of the Quad Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Water Damage in One Room can Lead to Unseen Problems

1/26/2017 (Permalink)

Water Intrusion in One Room can Mean Water Damage in Other Rooms. Removing surface water can help prevent more extensive damage. However, water intrusion invade floors, ceilings and walls to find the lowest point in your home. Standing water from an overflowing bathtub or other water incident will search for pin hole crevices and creak in your floor and walls looking for a way a travel downward. Surface such as a woof, drywall and carpet pull water away from plain sight and into the interiors of your home. 

Should a water incident occur in your home, remove excess water with mopping and blotting, remove and prop up wet upholstery cushions for even drying and place aluminum foil or wood blocks under furniture legs. These tips may prevent further damage to your home and personal belongings.

SERVPRO® of the Quad Cities Professionals can help:

Service Response Guidelines 

1) Within one hour from notice of loss, a SERVPRO Professional will contact you to arrange for service

 

4) Within four hours of loss notification, a SERVPRO Professional will be on-site to start mitigation service.

 

8) Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

** Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.  

 

 

Mold and the Precautions to Take

1/26/2017 (Permalink)

SERVPRO® of the Quad Cities handles water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is important to be alert for:

- The presence of visible mold

-Strong musty odors which may indicate mold is present

- Any evidence of past moisture problems that might have caused undetected mold growth.

- Excessive humidity  

These conditions may require the expertise of a qualified Indoor Air Quality Environmental Professional to inspect the building for mold growth.  

Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions  that pose a heath threat.

Flood Damages and Flood Insurance In North Alabama

1/19/2017 (Permalink)

In North Alabama we know how drastic the weather can be and how suddenly it can change. Also, for the cities like Florence and Muscle Shoals have properties that are near the Tennessee River putting the homes and businesses in jeopardy of flooding. It is important to know the terms associated with flooding and what kind of coverage you have on your home.

Flood Terms:

  • Flood Watch: Flooding is possible.
  • Flash Flood Watch: Flash flooding is possible. Be prepared to move to higher ground.
  • Flood Warning: Flooding is occurring or will occur soon; if advised to evacuate, do so immediately.
  • Flash Flood Warning: A flash flood is occurring; seek higher ground immediately.

Knowing About Flood Insurance: 

  • Regular homeowners insurance does not cover flood water damages and when purchased from you insurance company is ran through the National Flood Insurance Program. 
  • If there is sewage back up caused by a flood then it would be only be covered by flood insurance. 
  • Upon the purchase of flood insurance there is a 30 Day waiting period before the insurance kicks in, so it is important to plan ahead. 
  • Find out if  you are in a flood plain. If you are not you want to calculate the risk of not having flood insurance. 

  

SERVPRO® Water Damage and Fire Restoration Construction

1/16/2017 (Permalink)

Often when our homes face a fire or water damage we are left with an abundance of issues that need to be faced. SERVPRO of the Quad Cities has helped many in our community face all these problems in a "one stop shop". Below is the process typically followed for our customers who have construction needs after a fire or water damage.

1. Contact insurance agent or SERVPRO directly when the problem arises. 

2. SERVPRO of the Quad Cities responses quickly and starts mitigation to prevent further damage. 

3. Construction is needed once mitigation is complete. Instead of calling around for contractors to do each project, SERVPRO will handle the headache and work with your insurance company to provide the construction needs to your home or business. 

We are looking to help our customers feel at ease through the stressful times of disaster taking care of all their needs in one place. 

Keeping Warm in North Alabama this Winter

1/4/2017 (Permalink)

As we are working into the new year, we are looking at some cold weather. Here in North Alabama snow is coming week. SERVPRO has some tips to try and keep your home warm through these winter months. 

- Check Fan Setting

    Most fans in your home have a "winter" setting. In the summer your fan spins counter-clockwise, this is because you want to pull the heat up. If you flip the switch on your fan it will make the fan spin clockwise. As most know, heat rises and the clockwise spin pushes the heat back down into the room. 

- Opening and Closing Curtains

     During the day open your curtains to allow the sun to help heat up your home and close them at night to trap in the heat. Doing this will allow us to take in the benefits of vitamin D and cutting down on the power bill.   

- Sealing Off Leaks

   Check obvious places where warm air is leaving your home like windows and doors. Also, you want to check around the house and pay attention to where wood meets concert. Caulking can make a huge difference. 

- Install a Programmable Thermostat

   A programmable thermostat allows you to manage the temperature with the time of the day. You can make it nice and toasty for when you wake up and let it be cooler when you are work. Also, you might consider bringing the temp down when you are asleep. This has been proven to help you sleep better.

- Add Layers to Wood Floors

    Heat can escape through the floors. Adding rugs and carpet can not only add to the decor of your home but help the room stay warmer then it would with out it. It is a simple way to make a difference in your commonly used rooms.

 

Overall, one must look out for themselves this winter. Breaking out the warm socks and heavy blankets is always a good idea! We wish the best for everyone during these cold times and do not forget to stay warm!  

Christmas Season Reminder

12/19/2016 (Permalink)

The holidays are in full swing as people are finishing up last minuet shopping for gifts and decorations are all around us. Here at SERVPRO of the Quad Cities want to make sure that everyone has a safe Holiday. We took some time to find some tips and tricks to keep your home and family safe. 

Water the Tree: 

If you have a live Christmas tree in your home if not taken care of can lead to a fire that can damage your home. Even small fires create smoke that can have lasting affects. 

- When you bring your tree home make sure you cut off the bottom of the tree to open the pours so the tree adsorbs the water properly. 

- Make sure the tree is not by any heaters or warm vents. 

- Fill the stand with water. This is something you will have to check every day and multiple times a day when you first bring it home. The tree can soak up to a gallon of water the first day. You want to make sure the level of water is never below the base. 

Keeping your family and home safe is our number one priority. 

What to Do When the Pipes Burst

12/13/2016 (Permalink)

Freezing temperatures are upon us here in the Muscle Shoals area. It is the season where we start to see a lot of water damages due to pipes that burst. People's biggest mistake that leads to more costly damages is not acting promptly and correctly.

When you have realized that a pipe has burst in your home, follow these steps to minimize your damage and in the long run, save you money.

1. Stop the Water Flow

Turn off the water main as soon as you notice something is wrong. The potential water loss from burst pipes in your house can be as much as 106 gallons; that’s two full baths an hour. Once water is off, make sure you drain the lines throughout the home

2. Locate, Inspect, and Repair the Damage

Once the damage is inspected, you will determine if this is something that you can handle on your own or if you need to bring in a plumber.

3. Call the Professional Drying Company

Once the repair is made and there will be no further damage, call professional water restoration. Areas that have been soaked in water susceptible to mold, mildew, and can cause your family unwanted illness.

The longer you wait to make these repairs the more damage will be caused. In turn, higher cost for restorations and getting your home back to normal.