Recent Posts

Thunderstorm Safety

9/21/2017 (Permalink)

Thunderstorm Safety In Northwest Alabama


Thunderstorms occur throughout the year in the Shoals area.  They are most common in the summer, but most severe in the spring and fall, when destructive winds and tornadoes occasionally occur.

If thunderstorm and lightning are occurring in your area, you should:

  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  • Avoid contact with corded phones and devices including those plugged into electric for recharging. You can use cordless and wireless phones not connected to wall outlets.
  • Don’t go near electrical equipment or cords. Unplug appliances and other electrical items such as computers. Turn off air conditioners. Power surges from lightning can cause serious damage.
  • Stay away from the plumbing. Don’t wash your hands, take a shower, wash dishes or do the laundry. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors. Stay off porches.
  • Do not lie on concrete floors. Don’t lean against concrete walls.
  • Avoid natural lightning rods such as a tall, isolated tree in an open area.
  • Try to stay away from hilltops, open fields, the beach or a boat on the water.
  • Take shelter in a sturdy building. Avoid isolated sheds or other small structures in open areas.
  • Don’t touch anything metal—tractors, farm equipment, motorcycles, golf carts, golf clubs and bicycles.
  • If you are driving, try to safely exit the roadway and park. Stay in the vehicle and turn on the emergency flashers until the heavy rain ends. Try not to touch metal or other surfaces that conduct electricity in and outside the vehicle.

Commercial Cleaning Services

9/20/2017 (Permalink)

SERVPRO of the Quad Cities offers specialty cleaning services ranging from cleaning office upholstery to making storefront windows crystal clear. We have the specialized training and products to get your commercial or residential property clean, safe, and healthy again.

A Clean Business Keeps Customers Coming Back
Your business represents you.  A clean and attractive business keeps customers coming and leaves a positive impression. SERVPRO of the Quad Cities wants every inch of your facility to sparkle and shine. 

Our commercial specialty cleaning services include:
•    Air Ducts and HVAC
If your HVAC has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt, debris, and other contaminants.
•    Biohazard and Sewage
SERVPRO is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.
•    Trauma and Crime Scene
Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of South Madison County will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.
•    Carpet and Upholstery
Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery.
•    Drapes and Blinds
We carefully inspect and test fabrics to determine which of SERVPRO’s five cleaning methods is best suited to your fabrics. 
•    Ceilings, Walls, and Hard Floors
Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property.
•    Odor Removal and Deodorization
SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.
•    Vandalism
Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.


We’re Here Whenever You Need Us 
The team at SERVPRO of the Quad Cities also has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, and natural disaster cleanup. 

Call SERVPRO of the Quad Cities at 256-383-4470 anytime.

Controlling A Mold Problem

9/19/2017 (Permalink)

Mold is often a problem after a water damage, especially one that wasn't handled professionally.  Many homeowners try to handle water damage cleanup themselves and unseen damage leaves moisture that later causes mold to grow.

If you had a water damage recently and you now smell a musty odor or have visible mold, here are some tips from the Federal Emergency Management Agency (FEMA) to help control mold problems:

  • The source of mold is moisture; therefore fix all leaks in pipes and in any damp area around tubs and sinks.
  • Rebuild, or retrofit, with water-resistant building materials such as tile, stone, deep-sealed concrete, galvanized or stainless steel hardware, indoor/outdoor carpeting, waterproof wallboard and water-resistant glues.
  • Prevent seepage of water from outdoors into your house. It is important to have rainwater from gutters or roof drains away from the structure. Ground around the house should slope away to keep basements and crawl spaces dry.
  • Cover dirt in crawl spaces with plastic to prevent moisture from coming up from the ground. Ventilate the area as much as possible.
  • Clean fabrics such as curtains and upholstery often to keep them dry, because soil promotes mold growth.
  • Consider having ductwork cleaned and inspected professionally or replaced if you suspect mold exists on the inside surface of the duct or if duct insulation has been wet.
  • Reduce the moisture in the air with dehumidifiers, fans and open windows or air conditioners.
  • Do not use fans or vacuum cleaners if mold already exists, especially in hot weather. A fan or vacuum cleaner will spread the mold spores.
  • In moisture-prone areas, choose carpets of man-made fibers.
  • Reduce potential for condensation on cold surfaces by insulating.
  • Routinely check potential problem spots.

For more information, visit www.fema.gov/removing-mold-your-home.

How SERVPRO Can Help Prepare Your Business For Potential Disasters

9/15/2017 (Permalink)

Commercial How SERVPRO Can Help Prepare Your Business For Potential Disasters As many as 50% of businesses close down following a disaster, according to the latest research.

You can’t plan when an emergency will arise, but you can prepare for it before it does. This is especially important if you are a business owner. When a disaster occurs in your business, everything screeches to a halt. You are no longer able to help your customers and clients. You are no longer able to offer your services. You are no longer bringing in an income. Business has been interrupted and, depending on the extent of the damage, you may be looking at a long road to recovery – not just for remediation, but also to get your business back to where it was before the disaster happened.

So, what can you do to prevent an emergency situation from shutting down your business? While you can’t necessarily prevent disaster from occurring, you can prepare for what to do when it does. Knowing what to do and what to expect in advance is the key to timely mitigation and can minimize how fire and water affect your business.

That is where SERVPRO of the Quad Cities can help.  We can establish a plan for your business using our ERP, or Emergency READY Profile.

  • A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.
  • A Profile Document containing only the crucial information you will need in case of an emergency. It doesn’t take very long to complete, but it will save you a lot of time if you ever need it.
  • A guide to help you get back into your building following a disaster. By having an immediate plan of action, you can help minimize downtime.
  • Identifies the line of command for authorizing work to begin. This saves time so that we can begin the work of mitigating the damage immediately, which can save you both time and money.
  • Provides important facility details such as priority contact information, priority areas, and shut-off valves. Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Ready to set up an Emergency READY Profile for your business? Give SERVPRO of the Quad Cities a call today! (256) 383-4470 

https://ready.SERVPRO.com/

What Happens If Your Neighbor's Tree Falls on Your House?

9/14/2017 (Permalink)

Storm Damage What Happens If Your Neighbor's Tree Falls on Your House? Straight-line winds are common during a thunderstorm and can cause considerable damage, even in the absence of a tornado.

Yes, windstorm damage is covered on a standard homeowner's insurance policy. But whose homeowner's insurance policy covers the loss?

First, it is important to understand what windstorm insurance policies cover. Windstorm insurance is a special type of property and casualty insurance designed to cover damages caused by high winds. Windstorm insurance may cover damages from hurricane-force winds, tornadoes, hail and other weather events that are accompanied by wind gusts that exceed 35 miles per hour.

A hypothetical tree falls on your house. 

  • Scenario 1: Your tree falls on your house. Your homeowner's policy will provide coverage up to your policy limits, after you pay the deductible. The coverage extends to cover damage to your main home, garage, shed or other additional buildings and structures such as a fence. If there is damage to the structure of the house, debris removal is also covered, up to policy limits.
  • Scenario 2: Your tree falls on your neighbor's house. The basic rule is that the insurance policy of the property that was damaged pays for the loss.
  • Scenario 3: Your neighbor's tree fell on your house. Your homeowner's insurance policy should pay for any damage per the property claim.
  • Scenario 4:  A tree falls on your car.  The comprehensive coverage of the vehicle owner’s auto policy will apply. As in the examples above, generally the owner of the tree is not responsible. 

Please note that homeowners insurance usually won't cover a loss caused by negligence or a maintenance-related issue. So if the tree was rotting and ready to fall down before the storm, homeowners insurance likely would not cover the damage the tree caused to your home.

Do your employees know how to shut off the water at work?

9/13/2017 (Permalink)

Commercial Do your employees know how to shut off the water at work? An Emergency Ready Profile helps your company prepare for the unexpected.

Most of us know how to shut off the water in our homes, but not many of us know how to do it at work. Many workplaces rely on the facilities department or maintenance crew when something goes wrong. If a problem pops up when they are unavailable, does your staff know what to do?

SERVPRO® of the Quad Cites will help you prepare for a disaster at your commercial property with our no cost Emergency Ready Profile. This comprehensive action plan shows employees exactly what to do in the event of an emergency. Available as a mobile phone app, companies can allow access to any employee they choose. The plan is also available in a printed format, which can be kept in a designated place for easy access. We recommend incorporating this information into your company’s training procedures. Clearly defined emergency procedures can help minimize the damage and cost of any sort of unplanned situation including fire, flood, storm damage, and vandalism.

Is your business ready for a disaster? With a SERVPRO® Emergency Ready Profile you will provide resources for your employees and provide critical property details. This no cost service is available to commercial properties in Florence, Muscle Shoals and the surrounding areas.

Make your appointment today!

Crawlspace Moisture And Mold

8/29/2017 (Permalink)

Mold Remediation Crawlspace Moisture And Mold Mold in the crawlspace of a Florence home after a water leak

Do you have problems with moisture in your crawlspace? Has a water leak caused mold, mildew or wood rot?

Call SERVPRO of the Quad Cities and we can handle that for you. Our trained and certified mold remediation technicians can diagnose your crawlspace moisture problem and get your crawlspace dried out in no time. Our technicians will remove any wet insulation in your crawlspace, treat the mold and mildew with an anti microbial solution, dry the wet floor joists or subfloor, and remove and reset the vapor barrier so that you have no more problems of moisture damaging your home environment.

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of the Quad Cities for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Don’t forget to call your local SERVPRO franchise at (256) 383-4470 to get a free estimate!

Florence Smoke and Soot Cleanup

8/29/2017 (Permalink)

Fire Damage Florence Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Florence Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of the Quad Cities will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 256-383-4470

Repairing Your Property After A Fire

8/25/2017 (Permalink)

Has your home recently been damaged by fire? If so, you’re probably eager to get started cleaning up and restoring your home and belongings. Most people who suffer fire damage want their lives and their homes to return to normal as soon as possible. But many don’t know the costs. According to HomeAdvisor, the average cost to repair smoke and fire damage is $8,571.

Fire damage can make areas of your home unusable until the fire damage has been repaired. More extensive fire damage may make your entire home unsafe and you may have to live in temporary housing or with relatives until cleanup and repair work is completed.  No matter how minor or significant the fire damage restoration work is, you want to know how long it will take. The timeline depends on the restorative process and whether you take the opportunity to do remodeling at the same time.

Starting Fire Damage Repair Work 
It can be difficult to determine how and where to get started with fire damage repair work. The first step in the repair process is to remove water from the home if firefighters used water during the extinguishing process. Water extraction can be completed by the professionals from SERVPRO of the Quad Cities quickly and properly. We arrive in our green vehicles stocked with equipment and supplies to tackle any cleaning and restoration need you have. 

Other Things To Consider
SERVPRO of the Quad Cities can also suggest to you and your adjuster what items and materials are salvageable. Keep in mind that smoke damage can also be a problem.  Some items, such as carpeting and your HVAC system, may need to be professionally cleaned to remove the smoke odor from your home. 

Get Professional Help
Repairing your home after you have suffered fire damage is not something that you want to attempt on your own. A fire damage restoration project requires a considerable amount of time and energy to complete. SERVPRO can help you restore your property in minimal time with minimal costs. Our IICRC certified cleanup and restoration technicians have the skills and assets to do a quality job. We are a locally owned and operated water and fire damage repair franchise. 

Call SERVPRO of the Quad Cities at (256) 383-4470 Anytime

First Steps After Fire Damage

8/24/2017 (Permalink)

Fire Damage First Steps After Fire Damage Grease Fire

How do you clean up after fire damage?

First, consider your safety. Only stay in your fire damaged home if you know it’s safe. Remember that electrical and "slip and fall" hazards are some of the most common ways people get injured after a fire.

If putting the fire out has left lots of water on your property, avoid lifting wet materials. They could be much heavier than you think. When fire has damaged your property, some of the first steps you should take are:


What To Do After Fire Damage
•    Limit movement in your home to prevent soot particles from being embedded into upholstery and carpets.
•    Keep everyone’s hands clean so you don’t further soil upholstery, walls, and woodwork.
•    Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
•    If your electricity is off, empty your freezer and refrigerator and prop the doors open.
•    Clean and protect chrome with a light coating of petroleum jelly or oil.
•    Wash your houseplants on both sides of leaves.
•    Change your HVAC filter.
•    Tape double layers of cheesecloth over air registers.

What NOT To Do After Fire Damage
•    Don't try to wash any walls or painted surfaces or shampoo your carpet or upholstery without contacting a professional. You may do more damage. 
•    Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
•    Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
•    Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
•    Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Remember, we’re here to help. We are fire restoration contractors. Many people in the Florence/Muscle Shoals region have used our professional fire restoration services. So call SERVPRO of the Quad Cities anytime, 24/7 at 256-383-4470.