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Fire & Water - Cleanup & Restoration

Archived Blog Posts

How To Prepare Your Business for Severe Weather

11/7/2018 (Permalink)

Commercial How To Prepare Your Business for Severe Weather SERVPRO crews are working to clean up damage at the field house in Colbert Heights.

Unpredictability is sometimes the only predictable thing about the weather in North Alabama. Fortunately, there are steps you can take to prepare your business for severe weather threats such as flooding from powerful storms or tornadoes.

Exterior Preparation

During high winds and torrential downpours, storm damage to the exterior of your commercial property may be unavoidable. Take the following steps to minimize potential damage:

  • Clear all drains and gutters from debris to allow for heavy rainfall to flow freely.
  • Prune bushes and trees near the building.
  • Ensure that lightning rods, if applicable, are maintained.
  • Make sure the power generator is fueled or charged and is operational.
  • Bring in or secure all loose objects near the building or on the roof.
  • Board up glass windows.
  • Place sandbags in front of ground floor doorways or secure plastic sheeting with duct tape.

Interior Preparation

Take measures to protect building contents from flood damage. When flooding is anticipated, prepare the inside of the property in the following ways:

  • Move all important inventory and documents away from windows.
  • When possible, move furniture and equipment to a higher floor of the building. Remove papers housed in the bottom drawer of ground level file cabinets.
  • Box up loose papers and small objects and remove items from walls.
  • Unplug, wrap and store electronics off of the ground. Before moving, back up computer data.
  • When you leave the building, take insurance paperwork and crucial records with you. Lock the doors, close the windows and turn off power, gas and water.

When a severe weather event approaches in Florence, AL, your first priority is ensuring the safety of your employees and yourself. Then take the above steps to protect the exterior and interior of your commercial property from flooding and high winds. In the aftermath of the storm, make sure it is safe before returning to the property. If flood damage or storm damage is evident, it's smart to contact your insurance agent and a storm restoration specialist as soon as possible.

Types of Storm Damage

11/1/2018 (Permalink)

Here in the Florence/Muscle Shoals area, we can suffer from many types of storm damage. Some of those are wind damage, flood damage, and hail damage. Here are a few quick tips to consider should storm damage hit your home or commercial property.

Wind Damage Restoration


Storms often cause severe wind damage. Your roof is particularly susceptible. Roof damage from strong winds may lift roof shingles, cause cracks, or remove part or all of the roof. Harsh winds and rains can shear away asphalt tiles. Flying debris can also cause cracks and holes in your roof and siding. Correcting roof damage may challenge homeowners and business owners after a disaster, especially because a roof leak may not be obvious.

Roof Leaks

Why are many roof leaks and roof damage hard to detect? The storm may loosen flashing without creating a problem that’s easily visible to the eye. Loose flashing can cause another roof leak even weeks after the initial storm damage. A small roof leak can produce damp, moldy conditions inside your home or business. You best bet is to secure roof repair immediately after the wind damage. Doing so can prevent long term interior damage. 

Flood Damage & Recovery


If your home or business is near water or in a low-lying area, flood water damage is a risk. Heavy rains and flooding may cause water damage many miles from the coast or from any large body of water. If the land around your home or business cannot absorb the additional water flooding may happen. Even homes and businesses at higher elevations can sustain flood damage if frozen pipes break. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too.

Flooding may also disrupt your municipal water system. Experts need to assess ground water and evaluate the condition of pipes following flood damage. Hiring a storm restoration firm, like SERVPRO of the Quad Cities may allow you to begin your cleanup process even before water restoration occurs. 

By relying upon a trained water damage restoration specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Hail Damage & Recovery


Hail may be the most overlooked cause of major storm damage. Hail can damage not just your roof but also your siding, exterior walls, and any detached sheds or outbuildings. You may think you’ve survived a hail storm but do know that hail damage is difficult to identify. Again, you’re wise to hire a storm damage restoration professional to inspect your roof, exterior walls, and outbuildings for damage. Dark spots on your roof are areas where the roofing granules have been knocked away. These weakened spots can lead to other more extensive problems such as leaks and cracks. Cracked and chipped siding is also a sign of hail damage.

Impact Damage & Recovery


In a major storm practically anything can become a creator of damage to your home or business. Think about trees. Your home may survive storm damage only to have a tree on your property succumb to the wind, hail, or rain and fall onto your house. A neighbor’s outdoor lawn furniture can become wind-blown projectiles. Extreme wind pressure turns regular outdoor items into tools of destruction. 

Hail Damage

11/1/2018 (Permalink)

Are you aware that during a hail storm more than just your vehicles are potentially vulnerable to damage and future repairs? When hail hits, it can damage the roof or covering of your home as well as other personal property. Although hailstorms can be destructive, the amount of damage can vary greatly. Following are some factors that affect the type and degree of damage that may be impacted by a hailstorm, as well as a guide on how to identify hail damage to different types of shingles and roofing materials.

  • Wind – During a hailstorm, wind direction and wind speed can vary. Changes in wind conditions can affect the location and severity of hail impacts.
  • Size and density – The size of the hailstones can affect the degree of damage, if any, to your property. A hailstone can be as small as a pea, or as large as a softball. Most hailstones do not have smooth edges, which can impact the type of damage they cause.
  • Building materials – Building materials absorb hail impacts differently. For example, hail can cause dings in aluminum siding, gutters or asphalt shingles, whereas it can crack vinyl siding or wood shakes. Alternatively, softball-sized hailstones can be dense enough and strong enough to puncture a roof. Additionally, the age and condition of a roof could affect the degree of damage.
  • Barriers– The position of neighboring structures and natural barriers, like tree cover, landscaping, fences or adjacent homes can reduce the ability of hail to cause damage.

There are many other types of damage to shingles that can be mistaken for hail damage. For example, exposure to inclement weather and sunlight makes shingles brittle and gives them an aged appearance. This type of damage is normal wear and tear of shingles, which is sometimes misidentified as hail damage. Other types of normal wear and tear may include blistering, cracking, granule loss, flaking and algae. Manufacturing defects and mechanical imperfections in shingles can also be mistaken for hail damage.

If you believe your home has sustained damage from hail, call your agent or insurance representative to discuss possible next steps.

The Trouble With DIY Water Restoration

10/23/2018 (Permalink)

Florence and Muscle Shoals residents take pride in their homes and properties. When disaster strikes or when you have a substantial mess to clean up, it is a common belief to roll up your sleeves and get to work to fix the problem as best as you can on your own. The trouble with DIY restoration for water incidents is that many homeowners don't get all of the problem addressed, allowing for continued damage.

While a homeowner might see a water damage situation in their Florence  residence as little more than a reason to break out the mop and run some fans, there is much more to water damage restoration. Ensuring that the area gets thoroughly dried requires specialized equipment and detection tools. Failure to get your home below moisture standards for a house can lead to worsening conditions that pose a threat to the structure, as well as your family.

One of the reasons that you might consider professional restoration like SERVPRO provides is our ability to respond to your situation rapidly. Even in smaller scale water incidents, fast response time is critical to mitigating loss and to get to work quickly on removing the water and drying up the affected areas.

Another reason that a homeowner should think about our SERVPRO team is our industry-leading equipment, expertise, and unique training. These facts help us quickly assess the full scope of the damage that affects your home and choose the most efficient and practical approach to eliminating the moisture and preserving the construction materials that have gotten saturated by the incident.

As much as you might be among the homeowners that seek to do things for themselves when something happens to their home, situations like water damages require professionals with the right training and equipment to ensure that the job gets done adequately. Our SERVPRO of the Quad Cities water damage technicians are available 24/7 for any need you might have by calling (256)383-4470.

Water Damage – What does homeowners insurance typically cover?

10/23/2018 (Permalink)

Water damage claims are quite common in the insurance world. However, not all types of water damage are covered under every Alabama homeowner’s insurance policy. Below, we have listed some information about general coverage under a typical homeowner’s insurance policy.

Burst Pipes and Leaks – Typically Covered

Water damage from pipes is usually covered. This is why homes that have updated plumbing systems will typically have lower insurance premiums. However, if you didn’t take precautions to prevent the problem your claim may be denied. An example of this would be a pipe freezes and bursts because you left your home unheated.

Water Damage From Appliances – Typically Covered

Sudden leaking from an appliance that is not due to improper upkeep is typically covered under your homeowners insurance.

Roof Leaks – Typically Covered

When water leaks through your roof the damage to your home is usually covered as well as damage to your belongings. The roof repairs will be covered if an external factor like hail or a fallen tree caused the roof leak. If it is a maintenance issue that led to the leak you will likely have to cover the roof repairs yourself.

Flood Damage – Not Covered

Floods are rare, but when they do occur they can cause significant damage and even destroy a home entirely in a matter of minutes. Flood insurance is not typically a part of regular home insurance policy. If you live in a floodplain or want the additional coverage you will have to get a flood insurance policy in addition to your homeowners insurance.

Backed Up Drain or Sewer Line – Not Covered

Damage from a backed up sewer line or drain, is not covered on standard home insurance policies. However, you can add this coverage on with an endorsement. It will be an additional cost, but it provides additional coverage.

Ground Water Seepage – Not Covered

When water floods into a basement or causes foundation problems because of seepage from ground water this is considered a maintenance issue not an accident. Therefore, most insurance companies don’t include seepage in their policies.

Mold – Possibly Covered

Mold is often a result of water damage, and it can begin to develop within a few days. If mold is caused by a type of water damage that is covered by your insurance policy, then mold removal may be covered as well. Like sewer line and backed up drains, you can also get additional coverage specifically for mold remediation added on to your policy so you’re covered anytime it occurs.

Again, each person’s insurance policy is different. It’s important that you carefully review your policy to understand what water damage is covered.  For professional water damage cleanup, contact SERVPRO of the Quad Cities today at 256-383-4470!

How to Donate & Volunteer to Help Hurricane Florence Victims

9/20/2018 (Permalink)

When disaster strikes, people come together to help. To make the most of your contributions, consider these tips from FEMA for donating and volunteering responsibly:

How to Donate Successfully:

1. Provide a financial contribution to a voluntary organization involved in disaster activities.

2. Find out what services state government is providing via Website or state donations hotline.

3. Do not begin collecting, packing or shipping until or unless you have a known recipient to accept it.

How to Volunteer Successfully:

1. Get training before the next disaster.

2. Connect and affiliate with a voluntary organization.

3. Consider volunteering for the long-term community recovery.

4. Check with your local Volunteer Center for volunteer opportunities in your own community ( 1-800-Volunteer).

5. Plan to be as self-sufficient as possible (go to www.ready.gov for assistance in developing your plan).

For more information, click here.  

Lunch & Learn With SERVPRO!

9/19/2018 (Permalink)

Do you work for a real estate office or insurance agency? Are you part of a company that could benefit from having a quick knowledge of restoration and commercial cleaning options for your clients?

We can offer you and your coworkers a great opportunity for to learn all of SERVPRO's services that are relevant to you and your industry. 

But wait...why not do it over coffee and donuts? Or maybe lunch? Or fresh, homemade cookies?

Are we getting your attention yet?

Our SERVPRO marketing representatives would love to chat with you and your coworkers and let you know about all that SERVPRO of the Quad Cites has to offer you. Whether you find yourself dealing with a disaster situation or you just need to have some general cleaning or mold testing done, we want you to know that SERVPRO is here to help.

There is no cost for a Lunch & Learn, just give us a call and make an appointment and our marketing representatives will come to you! It is only approximately 15-30 minutes in duration, and participants are free to ask questions and chat as long as is needed. 

If you are interested in setting up a SERVPRO Lunch & Learn for you and your coworkers, call us and we will schedule a date and time that works best for you! All you'll have to do is be present and hungry to eat good food and learn a little more about how SERVPRO of the Quad Cities can help with your cleaning and restoration needs.

Water Leaks Can Cause Mold

9/18/2018 (Permalink)

Mold Remediation Water Leaks Can Cause Mold Mold grows on basement wall of a home in Muscle Shoals.

Water Leaks Can Cause Mold 

A leaky faucet in your home can be very annoying, but it has the potential to be much more than an annoyance. The moisture caused by leaks can make your home into the perfect environment for mold growth. Mold spores may cause adverse health effects and can grow rapidly if you fail to notice a leak shortly after it starts, especially in humid climates like we have here in Florence. Knowing the risks that mold presents and quickly fixing your water leaks can help to protect your home from mold growth. 


About Mold Growth

Mold growth will begin in areas of your home that are wet. The mold spores will land on moist surfaces and then start to germinate. The materials on which mold can grow include:
• Sheetrock
• Tile
• Painted surfaces
• Carpet
• Wood

Indications of Mold Growth Due to Water Leaks

If you see black and white spots in the area of the leak, this is a sign that you have mold. Kitchens and basements are some of the areas in your home where there is a high risk of mold growth as these areas are prone to leaks. It is therefore important that you properly maintain your plumbing fixtures.

Get Professional Assistance

If there is a part of your home that is prone to water leaks, contact a plumber. If there are hidden problems that are causing leaks to recur, you may not be able to find them yourself. A licensed plumber who is experienced at finding and fixing leaks will be better able to find and fix the issues. Your plumber will also be able to advise you on how to maintain your plumbing to prevent water leaks and mold growth in the future.

Inspecting a Commercial Building for Mold

9/14/2018 (Permalink)

No commercial building in Florence is completely immune from developing a mold problem. Mold can occur any time there is excess dampness or condensation inside a facility. If you’re unsure whether there is mold at your commercial property, an indoor environmental specialist can perform a mold test so you can try to catch it early. 

First, here are a few questions to consider: 

1. Has there been any recent water damage? Moisture is the primary source of mold, so whether it’s a leaky roof or the effects of flooding, any kind of water inside your commercial facility can lead to mold growth. 

2. Are the air ducts cleaned regularly? HVAC and other ventilation systems are commonly known to carry mold, so it’s important to find out when they were last cleaned. 

3. Is there a strong odor in the building? Sometimes a musty smell means there is mold present. If your employees report an unpleasant odor, it could be the presence of black mold, which is often smelled before it is seen.

Mold can hide in many places indoors, such as under carpet, inside walls and paneling, and in piping and insulation. It has also been found behind wallpaper, but it’s important to be cautious about investigating it without an indoor environmental specialist present; once exposed, mold spores can spread easily. It only takes two to three days for mold to grow indoors. If you do suspect a mold outbreak at your commercial facility, stay away from suspected areas until experts can come and perform the necessary tests. 

If mold breaks out, but goes undetected for a long time, it can cause more damage. That could disrupt your operations and impact you financially. If your building has suffered any water damage, watch for mold signs. The sooner it’s discovered, the sooner an indoor environmental specialist can come in to clean it up. 

Hurricane Florence Stats & How You Can Help

9/13/2018 (Permalink)

Storm Damage Hurricane Florence Stats & How You Can Help Our Key Accounts Manager, Bubba Roby, spoke with WAFF 48 News about storm cleanup for Hurricane Florence.

Hurricane Florence is likely to cause significant flooding and wind destruction in the Carolinas and Virginia. There is also high risk of inland flooding in NC, SC and VA due to Hurricane Florence slowly moving through the weekend. Over 3 feet of rain is possible in some locations.  

In addition to the 90 local Franchises in the Hurricane Florence affected areas, SERVPRO also has a national network of over 1,700 Franchises across the country. Franchises like ours are preparing to send crews to help with cleanup efforts.  Our sister franchises in Huntsville, SERVPRO of South Madison County and SERVPRO of North Madison County, are also sending crews.  

Here are some facts that show the power of this monster of a hurricane:
  • The tropical storm-force winds stretch more than 335 miles, which is far enough to reach from New York to nearly Toronto.
  • The hurricane-force winds extend 80 miles from the center of the storm and cover more than 15,000 square miles, an area larger than Massachusetts, Connecticut and Rhode Island combined.
  • The size of the hurricane-force winds has doubled over the past 48 hours despite the top wind speed weakening from 130 mph to 105 mph.
  • Rainfall could reach 40 inches in isolated locations of coastal North Carolina. For comparison, Washington, D.C., averages 40 inches of rain in an entire year.
  • Wilmington, North Carolina, has already had its rainiest year to date and could get eight months' worth of rain in the next three days. The rainfall would shatter all-time records for the region.

As the rest of the country watches the East Coast prep for Hurricane Florence, you may be wondering if there's anything you can do to help.  Volunteer fire departments in the Shoals are collecting donations for hurricane victims.  Donations can be dropped off at the Lexington VFD or the Nitrate City VFD.  You can also make a donation.  

You Can Help By Making a Donation Today!

The American Red Cross is working around the clock along the East Coast to help the thousands of people whose lives have been affected by Hurricane Florence.

Click HERE to make a donation.  

Source:  CNN

Is Your Business Disaster Ready?

9/12/2018 (Permalink)

Your business is thriving. On any given day, your sales team is firing on all cylinders, your office is bustling with activity and your operations team is running circles around itself trying to keep up.

You know one the biggest threat to your organization is operational downtime.

That's where we can help.

SERVPRO of the Quad Cities is a full service commercial restoration firm. Our training and experience allows us to handle any emergency at your business in a professional way to reduce operational risks, minimize downtime and save you money.

Consider this: 50% of businesses that suffer a major disaster will never reopen. And of those that reopened, most of them had a plan.

Do your employees know your chain-of-command?

Do your night teams know where your water shut-offs are?

Would your employees be able to direct first responders in the event of a fire?

Put simply: Is your team prepared to deal with situations like fire, water & mold damage? 

Thankfully, SERVPRO of the Quad Cites can help you prepare for disaster with our Emergency READY Profile.

With the Emergency READY Profile, SERVPRO will help you create a functional profile that can be used for things like staff emergency manuals, emergency contact information and building emergency critical information. Because disasters often happen when you are away, your team will have all of this data at their fingertips, whenever it's needed.

Give us a call today. The consultation and Emergency READY Profile is offered at no cost to your facility. 256-383-4470

Potential Fire Hazards in Your Home

8/28/2018 (Permalink)

A fire can cause devastating damage your home. It’s important to take extra precautions to avoid fire hazards before they cause damage. Often, fires are caused by something that we’ve completely overlooked. Here are a few fire hazards you should look for in your home.  

Faulty Wiring

Over 80% of residential electrical fires are a result of faulty wiring behind your walls. Winter months are the most dangerous due to increased usage of lighting and heating appliances. Replace frayed wires and have flickering or hot light switches inspected by an electrician. New infrared technology is available that can determine if there are potential wiring hazards behind your walls.

Cluttered Heating and Storage Areas

Storing too many things in your utility room and around your heating system, boiler, or hot water heater is not a great idea. Investing in exterior storage could prevent a fire in your home.

Overloaded Extension Cords

Extension cords are not permanent outlets. Overloading an extension cord can cause overheating and put your entire home at risk of a fire. Regularly check your extension cords to make sure they are not damaged or broken. Stop using an extension cord immediately if it feels unusually hot.

Dryer Vents

If you notice that your clothes are taking longer than usual to dry it could be a sign that your dryer vent and pipe need servicing. A blocked dryer vent can cause a fire as the hot air attempts to escape. Clean your dryer vents annually and replace the dryer hose.

Electric Blankets

An electric blanket can be cozy in the wintertime, but they are also a fire hazard if left unattended for too long. Make sure your electric blankets are turned off when not in use and do not leave them around pets.

Is Mold Hiding In Your Home?

8/28/2018 (Permalink)

Mold Remediation Is Mold Hiding In Your Home? We understand mold and mold growth and have the training and expertise to remediate the mold in your home or business.

Mold spores are constantly floating through the air. Once they land, growth can get out of control. Unfortunately, many strains in Florence, AL become problematic once colonies are established. It doesn’t always present itself in plain view. These are three common places mold growth can occur out of sight in your home.

1. Walls

Mold can be sneaky when it comes to walls. It often lurks behind them where it grows undisturbed outside of view. A musty smell is usually the only clue. Wallpaper can provide refuge for it as well, hiding moldy drywall beneath it. If wallpaper is wet and peeling, there is a chance of hidden fungus beneath. Attempts at self-removal could release more spores into the air and worsen the infestation. 

2. Flooring

Another place mold lurks is under flooring. Carpets are porous, and mold loves to hide underneath them. After a leak or large spill, mold can establish itself in the carpet pads. Mold on wood floors underneath carpets is common. It can also hide beneath linoleum. Sometimes the linoleum is curled, or there is fungus on the baseboards that gives a clue to mold growth underneath. 

3. Sinks

Anywhere there is water, there may be mold. A common place to find water is in sinks, but the sink itself is not the only place mold resides. Homeowners need to look beneath sinks as well. The pipes underneath sinks can leak and cause a big mold problem in the surrounding cabinets. If not checked regularly, growth can go undetected and get out of control quickly. 

Mold growth can be found in all sorts of hidden places from the walls to the floor. It is best to call a remediation professional in these tricky situations. With the help of a specialist, even hidden growth can be found and banished to make for a healthier home.

Visit  http://www.SERVPROthequadcities.com for more information on mold. 

Safe Alternatives for Candles

8/24/2018 (Permalink)

Fire Damage Safe Alternatives for Candles Keep candles at least a foot away from anything that can burn

Candles are a common but dangerous household item. According to Alder Home Security, candles are the fourth leading cause of house fires. The National Fire Protection Association reported that there is a report of a candle fire 24 times per day, with about one-third of them beginning in bedrooms. And, around the December holidays, be especially aware if a candle is lit - fires caused by candles spike during the winter season. To safely scent your home in Florence, AL check out the following three candle alternatives. 

1. Flameless Candles

Battery-operated flameless candles are a great option for areas of your home that are often vacant, such as hallways, guest rooms and bathrooms. They are often made with scented wax to smell like an authentic candle and flicker as if they were lit with a real flame. Leaving candles unattended or forgetting to blow them out are two of the reasons for 85 percent of fires, according to the National Candle Association, and flame-free candles can be a preventative measure. 

2. Luminaries

If you’re looking for an option that looks different than a traditional candle, picking up a flameless luminary is a way to go. It’s made up of a decorated shade, and some brands allow you to choose between different scents. As an added bonus, some types shut off after four hours so you don’t have to remember to turn them off. 

3. Candle Warmers

For those who enjoy the look and smell of an authentic candle, candle warmers make great lit candle alternatives. The lamp heats the wax from the candle by warming the top to release its scent. The lamps come in multiple designs and can hold most 22-ounce candles. You may be able to purchase scented candles with or without a wick, or you can heat your own. 

Candle alternatives are excellent additions to homes to prevent candle-related fires. These options can still provide the look, smell and cozy atmospheres in your home that traditional candles provide – without the risk. 

When Fire Damage to Your Home Needs Reconstruction

8/23/2018 (Permalink)

Fire Damage When Fire Damage to Your Home Needs Reconstruction SERVPRO responded to this emergency fire and handled the demolition, mitigation, and construction needs for this customer from start to finish!

Our SERVPRO Team Works Hard to Make the Fire Damage Cleanup Process as Easy as Possible for You and Your Family!

There is no easy way to contend with a fire to your Florence home. For many people who have experienced this disaster, the effect on the structure of your home can be overwhelming to see. When it comes to restoring the damages to your home and to reconstruct the weakened portions of your residence following the fire, professional restoration services are more than just highly recommended. 

Your Florence home might show its fire damage in several different ways, but the most pressing of any of these issues are the ones that threaten the structural integrity of your home. These issues must be resolved before any of the other problems from the fire, as these make your home unsafe to live in. Fortunately, our SERVPRO technicians get trained in all aspects of fire restoration for houses, including preparation techniques for reconstruction. 

The entire process begins with a thorough inspection completed by our experienced SERVPRO professionals. This inspection determines the farthest reaches of the damage from the fire, our approach to restoring the damage from the fire that trouble you and your family, and lastly to assess what areas of your home must get reconstructed or rebuilt to have the structural integrity it once had. 

While no one wants to hear that parts of their home must get rebuilt to be safe to live in, our technicians work to make this process as fast and simple as possible for you. Our team utilizes our training in controlled demolition to remove the highly damaged portions of your home and ready these areas for new materials. 

It is never an easy thing to deal with the effects of a fire, especially when reconstruction is a requirement, but SERVPRO of the Quad Cities can make this process as easy as it can be. We can restore all of the damage to your home and recontruct the areas with the worst damage. Our emergency response team is available anytime you need us by calling (256) 383-4470.

Click here for information on the Florence Fire Department.

Prevent Water Damage During Your Vacation

7/30/2018 (Permalink)

When leaving for vacation, few people consider prepping their homes against water damage. You go through your checklist of turning off the coffee pot and stove and locking all the doors, but what happens if you have a leak and need a water pipe repair while you are away? A broken pipe can do a lot of damage, especially if it is left unattended for several days. 

Prepping Your Home

Before leaving for an extended vacation, check your home for leaks. Examine the pipes under the sink and the water heater for any cracks or rust. Inspect the hoses that connect to any appliances. Insulate any exposed pipes if you are leaving in the winter. A pipe that burst due to freezing needs water pipe repair immediately. Ask a neighbor, friend or family member if they can check in on your home periodically. If no one can check on your home, turn off the main water and drain the pipes. 

Preventing Floods

It is important to not only prep your home to prevent damage from a leak but also from a storm. Make sure your gutters are cleaned and water can flow freely through them. Check your sump pump. Clear out any debris you see. Test it by filling the sump pit and turning on the pump. Check your window seals and your roof for any leaks. All of these checks are especially important if any heavy rains or storms are expected in your area.

Returning from a vacation to find your house flooded can be devastating. Standing water can cause real damage to your home. A simple water pipe repair can escalate into a big problem if no one is there to address the issue. Take the time to prep your home against intruding water before you leave. That way you can enjoy your time away without worries. 

Mold Remediation And Mold Testing In Florence

7/24/2018 (Permalink)

You would think a company that does mold remediation would also do the testing of mold, right?  Well, SERVPRO does not and here are our reasons why. 

Given that we are a Cleaning and Remediation Company, we have determined that being certified to be an Industrial Hygienist (IH) is veering too far from our profession.  Mold remediation and mold testing require different sets of training, certifications, and professional equipment.  For remediation purposes, the Institute of Inspection Cleaning and Restoration Certification (IICRC) offers a course called, Applied Microbial Remediation Technician (AMRT).  In this course technicians learn how to properly remediate mold, but not test for it.  For testing purposes, you must have a 4 year bachelor’s degree in the particular field as well as specific IH courses. Click here for more about becoming an Industrial Hygienist.

In addition, a company that does both testing and remediation of mold could potentially appear to be skewing test results in order for their remediation to pass.  To avoid this conflict of interest, we not only have another company do the testing but we also have the customer call in the IH rather than bringing them in ourselves as a subcontractor of our services.  This ensures that the IH is working for the customer’s best interest.

So where do you start?

If you believe that you have a mold problem your first step is to find the source and stop it.  Next, we would recommend that you call in an Industrial Hygienist to come out and test the area.  A protocol will be written based off of the testing and, if you do indeed have a substantial amount of mold present that needs to be remediated, that is where SERVPRO of the Quad Cities comes in.  With the protocol in hand, we are able to properly assess the area and determine the extent as well as type of cleaning that will be needed to get your home or business back to preloss condition.

If you have more questions give us a call 256-383-4470.

Steps For Cleaning Up Sewage Backup

7/20/2018 (Permalink)

A sewer backup is a nightmare for business owners in Florence or Muscle Shoals. Any flooded toilet or backed-up sewage is black water. This is water filled with bacteria and pathogens. Since it is dangerous for your building, it is imperative that you have experts in charge of the sewer cleanup. Here are the four steps that they are likely to follow.

1. Response

Always call someone at the first sign of a sewage backup at your company. A professional should respond immediately and act as soon as possible. Experts know the risk of contaminated standing water. They want to help you get rid of it quickly. Keep in mind that it only takes about 24 hours for mold or mildew to grow after a flood.

2. Inspection

Once the company arrives, they will inspect the building to judge the scope of the damage. The restoration company can use this information to design a cleanup plan. They will look for signs of water damage, mold and trapped water. 

3. Cleanup

The sewer cleanup can be broken into several steps. First, the non-salvageable items are removed. Then, professionals can clean and remove salvageable contents. After those items are taken out and cleaned, crews will focus on the building itself. Demolition may take place next. They may have to remove drywall, carpeting and paneling.

4. Restoration

Once the experts clean and disinfect your business, you can focus on the restoration. This is the step where you can replace old furniture, reinstall carpets and choose new paneling. The goal is for your company to be as good as new.

Sewer cleanup is a long process. Each step is important to the well being of your building, yourself and your patrons. If you do not clean up the contaminated water correctly, it can lead to worse damage.

Visit http://www.SERVPROthequadcities.com for more information on commercial water damage.

Help If Your Dishwasher Leaks

6/11/2018 (Permalink)

Many times in a kitchen water damage is caused by the appliances. Since there is a water line running to the dishwasher it is common for it to malfunction and cause a huge mess in your kitchen. 

SERVPRO can be on site quickly and begin to mitigate the damages. The important thing is not to let the water sit for too long. This can start to cause secondary damages like mold and other types of microbial growth. 

Once on site our team will quickly extract all of the water. Then they will start to place drying equipment throughout the home. Each day they will monitor the drying progress until the area is completely dry. 

After that they can replace any damaged materials and have your home back to preloss condition. 

Scattered Afternoon Thunderstorms

6/4/2018 (Permalink)

Storm Damage Scattered Afternoon Thunderstorms Hot and humid with scattered afternoon thunderstorms - another summer day in Alabama.

Scattered afternoon thunderstorms are a common way of life here in North Alabama during the summer months.  If you had a dollar for every time you've heard that phrase on the weather forecast, you could retire early and quite comfortably.

Here are some facts about thunderstorms you can use to impress your friends, co-workers, or kids. 

  • The typical thunderstorm is 15 miles in diameter and lasts an average of 30 minutes. 
  • Nearly 1,800 thunderstorms are happening at any moment around the world. That's 16 million a year!
  • Every thunderstorm produces lightning, which kills more people each year than tornadoes.   
  • You can estimate how many miles away a storm is by counting the number of seconds between the flash of lightning and the clap of thunder. Divide the number of seconds by five to get the distance in miles. 
  • The lightning is seen before the thunder is heard because light travels faster than sound.
  • Most thunderstorms form between 2:00 and 10:00 p.m. 
  • A severe thunderstorm has winds at least 58 miles per hour or hail at least three-fourths of an inchin diameter.
  • The Gulf Coast averages between 100 and 110 days per year with thunder reported, which eastern and northwest Alabama have 70 to 80 thunderstorm days per year.
  • Occasionally, thunderstorms are severe with frequent lightning and large hail – the central and northern parts of Alabama are most vulnerable to this type of storm and are especially prone to tornadoes. 
  • Alabama ranks seventh in the number of deaths from lightning and ninth in the number of deaths from lightning strikes per capita.  

Check out this previous blog post for safety tips and follow us on Twitter for more facts and tips.  

Removing Skunk Odor From Your Home

3/23/2018 (Permalink)

Cleaning Removing Skunk Odor From Your Home SERVPRO technicians are trained to identify and eliminate offensive odors, no matter how potent.

Anyone who lives in Alabama knows that a drive down the back roads and highways during springtime can be full of beautiful scenery, especially in rural communities like the Shoals.  Bradford Pear trees in bloom. Those first Buttercups. Old barns. Cows. Horses. The list goes on.

There are also some, uh, interesting smells like when the farmers have fertilized the fields off 6th Street in Leighton and the occasional, unmistakable aroma of a skunk.  Everybody in Alabama knows what that smells like.

Every once in a while, one of those little skunks invades someone’s home.  They can take up residence in your crawlspace or even come right into your home via the doggy door.  And they leave behind their signature odor.

Funny side story - last month a guy up north decided to DIY the problem by using smoke bombs in his crawl space.  Yes, he almost burned his house down in the process and no dead skunks were found in the aftermath.  Don’t be like that guy! Leave the job to professionals to handle.  Get a pest control company out there first to remove the animal and then call SERVPRO to get rid of the smell.  

How do you get rid of it?

Masking and other shortcuts don't work when your odor problem is serious or persistent.  Our SERVPRO technicians can help get the odor out of your home. We can also handle the laundry and any other contents that may have absorbed the odor.  We have served the Florence/Muscle Shoals area for 21 years and have handled many skunk odor jobs over the years.

Insulation Absorbs Water Like A Sponge

1/24/2018 (Permalink)

Water Damage Insulation Absorbs Water Like A Sponge The insulation in the ceiling absorbed much of the water from a burst pipe.

After experiencing a water damage, the affected materials absorb water based on how porous they are along with other factors.  This directly impacts whether an affected material is considered "salvageable," as in it can be dried in place, or "non-salvageable," as in it needs to be removed because it will negatively impact the drying of the salvageable materials.  Needless to say, wall and ceiling insulation doesn't stand a chance! 

It can be very difficult to dry insulation in place and, in most cases, it will impede the drying process for the surrounding materials and keep them in a dangerous place as far as moisture content.  This will keep the humidity of the affected area elevated and can provide ideal circumstances for mold growth.  Thus, SERVPRO of the Quad Cities will remove non-salvageable materials such as insulation to determine a feasible and responsible drying plan.  The goal is to keep overall restoration costs down and keep your structure sanitary.  The insulation in the picture from a water damaged home in Florence, AL as a result of a pipe leak shows how saturated the material has become - it's gotta go!  But once out of the picture, the surrounding structure can dry more easily and efficiently and we can get you back to normal sooner and safer!

How Often Do You Inspect Your Crawlspace?

1/24/2018 (Permalink)

When was the last time you poked around in your crawlspace?  Likely it was directly related to something going wrong, unless you also use this space for storage.  So who is maintaining your crawlspace?  Keeping an eye on things?  Making sure it stays clean and dry?  

If you are like most of the Shoals area home and business owners that we at SERVPRO of the Quad Cities come in contact with, you likely answered "no one" for most if not all of these questions.  That is why we often get the call once some sort of issue causes you to explore your crawlspace - such as a leak - only to find that it is now full of mold!

If you find mold, mildew, or any kind of microbial growth in your crawlspace, call us!  SERVPRO of the Quad Cities has the training and resources to provide a comprehensive job scope to take care of the symptoms and the cause.  We will remediate the existing mold and take preventative measures to keep it from coming back; all the while explaining to you the process, the products, and everything in between, so you know what is going on and are comfortable with the process.

Frozen Sprinkler Pipes

1/17/2018 (Permalink)

Storm Damage Frozen Sprinkler Pipes Every winter thousands of sprinkler pipes freeze and burst because of lack heat or inadequate insulation.

We received over 100 calls from customers with frozen and busted pipes earlier this month.  Several area businesses had water damage when the lines in their fire protection sprinklers frozen and burst.  Our crews provided water damage restoration services for a restaurant in Sheffield, a dentist/oral surgery center in Sheffield and a nonprofit organization in Tuscumbia after the sprinkler pipes froze and burst. 

When water freezes, it expands up to 10 percent in volume. Sprinkler pipes tend to freeze before other water pipes because the water is not moving.  When a frozen sprinkler pipe bursts, the result is always extensive water damage.  Where the pipe bursts and the time it takes to shut off the water will influence the amount of water damage to the property. 

If your business has experienced water damage because of frozen sprinkler pipes, this is the first indication that you need additional freeze protection to prevent this from happening again. The following points will help reduce the risk of frozen sprinkler pipes.

  • Maintain heat in all buildings and units
  • Require an annual service and maintenance contract on all fire sprinkler systems
  • Provide additional insulation for pipes in unheated areas such as attics
  • Install water flow alarms to alert occupants that water is flowing in the sprinkler system
  • Install freeze alarms to warn of potential freezing conditions before the pipes freeze

Additional information on freeze protection is available through the National Fire Protection Association (www. nfpa.org).

Ten Fire Safety Tips

12/18/2017 (Permalink)

With the Christmas holiday upon us, now is a good time to review some fire safety tips to help you and your family stay safe while celebrating the holiday.  Some simple prevention steps can aid in helping you prevent a fire in your home.

1. Watch your cooking - Stay in the kitchen if you are frying, grilling or broiling food. Never allow young children around the stove or oven, especially if they are not closely attended.

2. Give space heaters space - Keep space heaters at least three feet from anything that can burn.

3. Smoke outside - If you must smoke inside, have a sturdy, deep ashtray. Never smoke in bed.

4. Keep matches and lighters out of reach - Keep matches and lighters in high cabinets, preferably under a child lock.

5. Inspect electrical cords - Replace cords that are cracked, damaged, have bro- ken plugs or have loose connections.

6. Be careful when using candles - Keep candles at least one foot from anything that can burn. Blow them out before you leave the room or go to sleep.

7. Have a fire escape plan - Make a fire escape plan and practice it at least twice a year.

8. Install smoke alarms - Install alarms on every level of your office or home and inside bedrooms. Interconnect them so they all sound at once.

9. Test smoke alarms - Test alarms once per month. Replace batteries once per year or as needed.

10. Install sprinklers - Sprinklers can help maintain and sometimes even extinguish fires, giving your local fire department a better chance of saving your property.

Minimize The Damage From A Frozen Pipe

12/14/2017 (Permalink)

Freezing temperatures are upon us here in the Florence/Muscle Shoals area. It is the season where we start to see a lot of water damages due to pipes that burst. 

When you realize that a pipe has burst in your home, follow these steps to minimize the damage and save money.

1. Stop the Water Flow

Turn off the water main as soon as you notice something is wrong. The potential water loss from burst pipes in your house can be as much as 106 gallons; that’s two full baths an hour. Once water is off, make sure you drain the lines throughout the home.  

2. Locate, Inspect, and Repair the Damage

Once the damage is inspected, you will determine if this is something that you can handle on your own or if you need to bring in a plumber.

3. Call the Professional Drying Company

Once the repair is made and there will be no further water damage, call SERVPRO for professional water restoration. Areas that have been soaked in water are susceptible to mold and mildew and that can cause your family unwanted illness.

Does Mold Grow During Winter?

12/10/2017 (Permalink)

Mold Remediation Does Mold Grow During Winter? Mold grows anywhere it has a damp environment. While windows keep most moisture out of the house, their sills may have dampness from condensation.

When temperatures start to drop, homeowners tend to stop worrying about mold and direct their attention toward household issues that are more commonly associated with cold weather. However, mold can develop in winter as well. While mold thrives in warm, humid environments, the primary contributor to mold growth is moisture, which can get out of hand at any time of year. 

Excessive indoor moisture can be caused by a number of issues; water damage, plumbing leaks, leaky roofs, high indoor humidity, and condensation are potential concerns.

Condensation on and around windows, in particular, is normal and may seem harmless, but it is one of the biggest moisture culprits when it’s cold outside but warm inside—as is typically the case during winter.

Window condensation occurs when moisture in the warm air inside your home liquefies upon contact with glass or other surfaces that are drastically cooler due to freezing outdoor temperatures. High humidity contributes to this process because there is excess moisture in the air.

While minor condensation doesn’t usually lead to problems, it is important to dry window surfaces regularly to keep condensation from accumulating and being absorbed by the wood and drywall around the windows. Mold feeds on such organic materials and can develop in as little as 24 hours. Mold Prevent specializes in attic mold remediation.  

If you are in need of mold removal services, SERVPRO of the Quad Cities can help!

Overnight Plumbing Issues

12/7/2017 (Permalink)

Commercial Overnight Plumbing Issues Whether a toilet or sink overflowed and flooded your school, calling SERVPRO immediately is the best option.

Once the work or school day is over, most Shoals area businesses, churches and schools lock the doors and send everyone home. It is difficult to be sure that every faucet, fountain, or toilet in a commercial building or school is shut off as the doors close. Unexpected plumbing overflows discovered the next day need professional remediation. 
 
A burst pipe poured hundreds to thousands of gallons of water inside an elementary school, the need for commercial water damage restoration is discovered early in the morning by school staff. Water removal must proceed immediately for safety reasons and to prevent further damage to the property.  

SERVPRO of the Quad Cities has been serving the Florence and Muscle Shoals area since 1997.  We have performed commercial water damage services for many properties over our 20 years in business.   
 

Water And Mold Damage From a Roof Leak

12/4/2017 (Permalink)

Mold Remediation Water And Mold Damage From a Roof Leak A roof leak caused water and mold damage to this home.

If you discover that your roof is leaking, it is extremely important to take prompt action to have it repaired.  Not doing so may put your entire home at risk.  A roof leak, even a minor one, could be an indicator of a much greater problem.  Any size leak in your roof can cause a great deal of damage if it persists long enough.  Make sure you do not let it continue once a leak is discovered.

Usually a roof leak will be noticed from the inside of the home when water rings or ceiling stains form on the ceiling. A leak can create an environment that can lead to ceiling instability, water intrusion through cracks or electrical receptacles, deterioration of the structure and even mold growth.  Early detection and proactive maintenance can greatly reduce the damage and cost of these repairs.  It may be difficult to readily identify the source of the water intrusion, which is why water rings or leaks should never be ignored. 

Roofs are one of the biggest protectors of our home and over time they can become damaged due to bad weather, harsh climates and poor maintenance.  The strength and longevity of a roof can also be compromised due to poor quality materials or improper installation so make sure you hire a professional company with experience who stands behind their work.  When it comes to protecting your home, investing in quality materials and workmanship is always worth the cost!

Christmas Tree Safety Tips

11/28/2017 (Permalink)

Fire Damage Christmas Tree Safety Tips As you deck the halls this holiday season, be fire smart. A small fire that spreads to a Christmas tree can grow large very quickly.

Statistics from the National Fire Protection Association (NFPA) show the holidays are a high-risk time for home fires. Christmas trees are responsible for 240 home fires each year, and other holiday decorations are the cause of another 1,170 fires.

Here are some tips to keep your home safe this holiday season: 

•Check the stand daily to make sure that the level of water does not go below the base of the tree.

•Keep trees at least three feet away from major sources of heat (fireplaces, heaters, heat vents, and direct sunlight). Lowering the room temperature will slow the drying process.

•Use lights that produce low heat, such as miniature lights, to reduce drying of the tree.

•Always inspect light sets before placing them on the tree. If worn, replace with a new set.

•Do not overload electrical circuits.

•Always turn off the tree lights when leaving the house or when going to bed.

•Monitor the tree for freshness. After Christmas or if the tree is dry, remove it from the house.

•Install and ensure smoke alarms work inside and outside each bedroom and sleeping area. Install alarms on every level of the home, including the basement.

If you do have a fire, please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Questions? Call Us Today – (256) 383-4470

Winter Fire Safety

11/22/2017 (Permalink)

Fire Damage Winter Fire Safety We want you to stay warm and cozy this winter, but we also want you to stay safe.

It's getting a little chilly at night in Florence!  The winter season is just around the corner.  Homes fires occur more often by unattended candles, space heaters, wood stoves and fireplaces.  

At SERVPRO of the Quad Cities, we want to remind everyone to take simple steps to protect their homes and family from the danger of household hazards and heating equipment. Practicing the best fire safety is how you can be most prepared for unexpected disaster in the winter.

Here are some fire safety tips to prevent most heating related fires from happening:

  • Keep anything that can burn at least 3 feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
  • Have your chimneys and vents checked. Fireplaces produce creosote which can ignite. If you light fires frequently, you need a chimney sweep service once a year. When you burn wood, make sure it's dry and seasoned so that it produces more flame and less smoke.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Test smoke alarms. Make sure batteries are fresh. Place smoke alarms in the kitchen, laundry room and in bedrooms.
  • Beware of lit candles. Candles can set the mood for relaxation, and that's how they get forgotten or knocked over by kids or pets. Light candles only when you're around to watch them and blow them out when you're ready to leave the room.
  • Beware of space heaters. The name should give you a clue space heaters need space. Like fireplaces, people and pets should not be allowed to sit any closer than 3 feet.
  • Don't put space heaters near curtains, tablecloths or other fluttering fabrics. Make sure the space heaters you buy have automatic shut-offs before reaching dangerous temperatures.

If you have the unfortunate experience of fire or smoke damage in your home or business call SERVPRO of the Quad Cities.

What To Do If Vandals Strike Your Business

11/3/2017 (Permalink)

SERVPRO professionals are recognized as leaders at helping property owners quickly recover from fire and water damage. They also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and human or animal waste.

If you ever encounter an act of vandalism to your home or building, here are some tips on what to do until SERVPRO arrives:

DO:    

  • Hose or wash egg damage from building exterior as soon as possible.   
  •  Blot freshly spilled food from carpets and fabrics with a dampened cloth or sponge (but don’t over wet). Scrape and blot (don’t rub: it may damage fibers).    
  • Carefully vacuum glass particles from carpets and upholstery. Save containers, which reveal the composition of spilled inks, cosmetics and paints.   
  • Record all damage and photograph when possible.

DON’T:   

  • Attempt to remove ink, paint or cosmetic stains.   
  • Operate damaged lamps or appliances.    
  • Discard wood chips, broken pieces from furniture, porcelain or other art objects.

Put A Quarter In Your Freezer

11/1/2017 (Permalink)

Power outages are common during a storm, which means the electricity in a freezer is not keeping the food cold. It can be difficult to determine if a power outage occurred if you were not present during the storm. One away to determine whether the food in your freezer needs thrown out is by using a quarter or other coin. Freeze a cup of water before evacuating your home and put a quarter on top of the frozen water. If the quarter is sunk to the bottom of the cup after the storm, you should dispose all food stored in the freezer. The quarter sinking to the bottom means the food in the freezer has defrosted and it should be thrown out. This is a great method to determine if your food went bad in your home.

Fun Things To Do In A Power Outage

11/1/2017 (Permalink)

Here in the Tennessee Valley, storms often lead to power outages.  Here are some activity ideas for fun things to do in a power outage. 

  • Create shadow puppets on the wall using a flashlight
  • Draw pictures in the dark and then laugh at your creations once the lights come back on
  • Pack some new books into your activity kit and then have a story time with flashlights
  • If the power goes out during the day, enjoy the fresh air with some outdoor play
  • Create pictures or secret messages using glow in the dark paint pens
  • Play a board game, card game or complete a puzzle (if it’s dark, you’ll have to play by a flashlight)
  • Write a letter to a friend or family member that lives far away
  • Pack a portable radio, batteries and glow sticks for a glow in the dark dance party
  • Pack some old pictures and scrapbook supplies and create some new pages for your scrapbook
  • Have a puppet show. No puppets? No problem! Find printable online or DIY ones to make with your family.
  • Create cards like thank you cards, birthday cards or get well soon cards that you can use later
  • Have a fun ice cream sundae party – because you don’t want that ice cream to melt in the freezer!
  • Have a picnic with flashlights, juice boxes and granola bars
  • Play with Play-Doh
  • Host a tea party for your family and favorite stuffed animals
  • Have a silly photo shoot using wigs and old Halloween costumes
  • Play hide & seek with flashlights
  • Play with bubbles outside. Find DIY instructions online to make your own bubbles with dish soap!

Don’t forget to repack your kit after each use so that it’s ready again for your next power outage or rainy day!

Also, don't forget that Florence Utilities now has real-time updates of any power outages in Florence, Killen, Rogersville and the rest of their services area. 

Visit http://florenceelectricityoutage.com

Florence 24 Hour Emergency Water Damage Service

10/24/2017 (Permalink)

SERVPRO of the Quad Cities is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 256-383-4470

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of the Quad Cities has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of the Quad Cities

SERVPRO of the Quad Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Muscle Shoals Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/24/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Muscle Shoals basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 256-383-4470

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of the Quad Cities and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 256-383-4470

Thunderstorm Safety

9/21/2017 (Permalink)

Thunderstorm Safety In Northwest Alabama


Thunderstorms occur throughout the year in the Shoals area.  They are most common in the summer, but most severe in the spring and fall, when destructive winds and tornadoes occasionally occur.

If thunderstorm and lightning are occurring in your area, you should:

  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  • Avoid contact with corded phones and devices including those plugged into electric for recharging. You can use cordless and wireless phones not connected to wall outlets.
  • Don’t go near electrical equipment or cords. Unplug appliances and other electrical items such as computers. Turn off air conditioners. Power surges from lightning can cause serious damage.
  • Stay away from the plumbing. Don’t wash your hands, take a shower, wash dishes or do the laundry. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors. Stay off porches.
  • Do not lie on concrete floors. Don’t lean against concrete walls.
  • Avoid natural lightning rods such as a tall, isolated tree in an open area.
  • Try to stay away from hilltops, open fields, the beach or a boat on the water.
  • Take shelter in a sturdy building. Avoid isolated sheds or other small structures in open areas.
  • Don’t touch anything metal—tractors, farm equipment, motorcycles, golf carts, golf clubs and bicycles.
  • If you are driving, try to safely exit the roadway and park. Stay in the vehicle and turn on the emergency flashers until the heavy rain ends. Try not to touch metal or other surfaces that conduct electricity in and outside the vehicle.

Commercial Cleaning Services

9/20/2017 (Permalink)

SERVPRO of the Quad Cities offers specialty cleaning services ranging from cleaning office upholstery to making storefront windows crystal clear. We have the specialized training and products to get your commercial or residential property clean, safe, and healthy again.

A Clean Business Keeps Customers Coming Back
Your business represents you.  A clean and attractive business keeps customers coming and leaves a positive impression. SERVPRO of the Quad Cities wants every inch of your facility to sparkle and shine. 

Our commercial specialty cleaning services include:
•    Air Ducts and HVAC
If your HVAC has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt, debris, and other contaminants.
•    Biohazard and Sewage
SERVPRO is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.
•    Trauma and Crime Scene
Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of South Madison County will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.
•    Carpet and Upholstery
Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery.
•    Drapes and Blinds
We carefully inspect and test fabrics to determine which of SERVPRO’s five cleaning methods is best suited to your fabrics. 
•    Ceilings, Walls, and Hard Floors
Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property.
•    Odor Removal and Deodorization
SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.
•    Vandalism
Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.


We’re Here Whenever You Need Us 
The team at SERVPRO of the Quad Cities also has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, and natural disaster cleanup. 

Call SERVPRO of the Quad Cities at 256-383-4470 anytime.

Controlling A Mold Problem

9/19/2017 (Permalink)

Mold is often a problem after a water damage, especially one that wasn't handled professionally.  Many homeowners try to handle water damage cleanup themselves and unseen damage leaves moisture that later causes mold to grow.

If you had a water damage recently and you now smell a musty odor or have visible mold, here are some tips from the Federal Emergency Management Agency (FEMA) to help control mold problems:

  • The source of mold is moisture; therefore fix all leaks in pipes and in any damp area around tubs and sinks.
  • Rebuild, or retrofit, with water-resistant building materials such as tile, stone, deep-sealed concrete, galvanized or stainless steel hardware, indoor/outdoor carpeting, waterproof wallboard and water-resistant glues.
  • Prevent seepage of water from outdoors into your house. It is important to have rainwater from gutters or roof drains away from the structure. Ground around the house should slope away to keep basements and crawl spaces dry.
  • Cover dirt in crawl spaces with plastic to prevent moisture from coming up from the ground. Ventilate the area as much as possible.
  • Clean fabrics such as curtains and upholstery often to keep them dry, because soil promotes mold growth.
  • Consider having ductwork cleaned and inspected professionally or replaced if you suspect mold exists on the inside surface of the duct or if duct insulation has been wet.
  • Reduce the moisture in the air with dehumidifiers, fans and open windows or air conditioners.
  • Do not use fans or vacuum cleaners if mold already exists, especially in hot weather. A fan or vacuum cleaner will spread the mold spores.
  • In moisture-prone areas, choose carpets of man-made fibers.
  • Reduce potential for condensation on cold surfaces by insulating.
  • Routinely check potential problem spots.

For more information, visit www.fema.gov/removing-mold-your-home.

How SERVPRO Can Help Prepare Your Business For Potential Disasters

9/15/2017 (Permalink)

Commercial How SERVPRO Can Help Prepare Your Business For Potential Disasters As many as 50% of businesses close down following a disaster, according to the latest research.

You can’t plan when an emergency will arise, but you can prepare for it before it does. This is especially important if you are a business owner. When a disaster occurs in your business, everything screeches to a halt. You are no longer able to help your customers and clients. You are no longer able to offer your services. You are no longer bringing in an income. Business has been interrupted and, depending on the extent of the damage, you may be looking at a long road to recovery – not just for remediation, but also to get your business back to where it was before the disaster happened.

So, what can you do to prevent an emergency situation from shutting down your business? While you can’t necessarily prevent disaster from occurring, you can prepare for what to do when it does. Knowing what to do and what to expect in advance is the key to timely mitigation and can minimize how fire and water affect your business.

That is where SERVPRO of the Quad Cities can help.  We can establish a plan for your business using our ERP, or Emergency READY Profile.

  • A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.
  • A Profile Document containing only the crucial information you will need in case of an emergency. It doesn’t take very long to complete, but it will save you a lot of time if you ever need it.
  • A guide to help you get back into your building following a disaster. By having an immediate plan of action, you can help minimize downtime.
  • Identifies the line of command for authorizing work to begin. This saves time so that we can begin the work of mitigating the damage immediately, which can save you both time and money.
  • Provides important facility details such as priority contact information, priority areas, and shut-off valves. Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Ready to set up an Emergency READY Profile for your business? Give SERVPRO of the Quad Cities a call today! (256) 383-4470 

https://ready.SERVPRO.com/

What Happens If Your Neighbor's Tree Falls on Your House?

9/14/2017 (Permalink)

Storm Damage What Happens If Your Neighbor's Tree Falls on Your House? Straight-line winds are common during a thunderstorm and can cause considerable damage, even in the absence of a tornado.

Yes, windstorm damage is covered on a standard homeowner's insurance policy. But whose homeowner's insurance policy covers the loss?

First, it is important to understand what windstorm insurance policies cover. Windstorm insurance is a special type of property and casualty insurance designed to cover damages caused by high winds. Windstorm insurance may cover damages from hurricane-force winds, tornadoes, hail and other weather events that are accompanied by wind gusts that exceed 35 miles per hour.

A hypothetical tree falls on your house. 

  • Scenario 1: Your tree falls on your house. Your homeowner's policy will provide coverage up to your policy limits, after you pay the deductible. The coverage extends to cover damage to your main home, garage, shed or other additional buildings and structures such as a fence. If there is damage to the structure of the house, debris removal is also covered, up to policy limits.
  • Scenario 2: Your tree falls on your neighbor's house. The basic rule is that the insurance policy of the property that was damaged pays for the loss.
  • Scenario 3: Your neighbor's tree fell on your house. Your homeowner's insurance policy should pay for any damage per the property claim.
  • Scenario 4:  A tree falls on your car.  The comprehensive coverage of the vehicle owner’s auto policy will apply. As in the examples above, generally the owner of the tree is not responsible. 

Please note that homeowners insurance usually won't cover a loss caused by negligence or a maintenance-related issue. So if the tree was rotting and ready to fall down before the storm, homeowners insurance likely would not cover the damage the tree caused to your home.

Do your employees know how to shut off the water at work?

9/13/2017 (Permalink)

Commercial Do your employees know how to shut off the water at work? An Emergency Ready Profile helps your company prepare for the unexpected.

Most of us know how to shut off the water in our homes, but not many of us know how to do it at work. Many workplaces rely on the facilities department or maintenance crew when something goes wrong. If a problem pops up when they are unavailable, does your staff know what to do?

SERVPRO® of the Quad Cites will help you prepare for a disaster at your commercial property with our no cost Emergency Ready Profile. This comprehensive action plan shows employees exactly what to do in the event of an emergency. Available as a mobile phone app, companies can allow access to any employee they choose. The plan is also available in a printed format, which can be kept in a designated place for easy access. We recommend incorporating this information into your company’s training procedures. Clearly defined emergency procedures can help minimize the damage and cost of any sort of unplanned situation including fire, flood, storm damage, and vandalism.

Is your business ready for a disaster? With a SERVPRO® Emergency Ready Profile you will provide resources for your employees and provide critical property details. This no cost service is available to commercial properties in Florence, Muscle Shoals and the surrounding areas.

Make your appointment today!

Crawlspace Moisture And Mold

8/29/2017 (Permalink)

Mold Remediation Crawlspace Moisture And Mold Mold in the crawlspace of a Florence home after a water leak

Do you have problems with moisture in your crawlspace? Has a water leak caused mold, mildew or wood rot?

Call SERVPRO of the Quad Cities and we can handle that for you. Our trained and certified mold remediation technicians can diagnose your crawlspace moisture problem and get your crawlspace dried out in no time. Our technicians will remove any wet insulation in your crawlspace, treat the mold and mildew with an anti microbial solution, dry the wet floor joists or subfloor, and remove and reset the vapor barrier so that you have no more problems of moisture damaging your home environment.

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of the Quad Cities for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Don’t forget to call your local SERVPRO franchise at (256) 383-4470 to get a free estimate!

Florence Smoke and Soot Cleanup

8/29/2017 (Permalink)

Fire Damage Florence Smoke and Soot Cleanup Smoke and Soot Damage Can Cause a Pervasive Odor in Your Florence Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of the Quad Cities will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 256-383-4470

Repairing Your Property After A Fire

8/25/2017 (Permalink)

Has your home recently been damaged by fire? If so, you’re probably eager to get started cleaning up and restoring your home and belongings. Most people who suffer fire damage want their lives and their homes to return to normal as soon as possible. But many don’t know the costs. According to HomeAdvisor, the average cost to repair smoke and fire damage is $8,571.

Fire damage can make areas of your home unusable until the fire damage has been repaired. More extensive fire damage may make your entire home unsafe and you may have to live in temporary housing or with relatives until cleanup and repair work is completed.  No matter how minor or significant the fire damage restoration work is, you want to know how long it will take. The timeline depends on the restorative process and whether you take the opportunity to do remodeling at the same time.

Starting Fire Damage Repair Work 
It can be difficult to determine how and where to get started with fire damage repair work. The first step in the repair process is to remove water from the home if firefighters used water during the extinguishing process. Water extraction can be completed by the professionals from SERVPRO of the Quad Cities quickly and properly. We arrive in our green vehicles stocked with equipment and supplies to tackle any cleaning and restoration need you have. 

Other Things To Consider
SERVPRO of the Quad Cities can also suggest to you and your adjuster what items and materials are salvageable. Keep in mind that smoke damage can also be a problem.  Some items, such as carpeting and your HVAC system, may need to be professionally cleaned to remove the smoke odor from your home. 

Get Professional Help
Repairing your home after you have suffered fire damage is not something that you want to attempt on your own. A fire damage restoration project requires a considerable amount of time and energy to complete. SERVPRO can help you restore your property in minimal time with minimal costs. Our IICRC certified cleanup and restoration technicians have the skills and assets to do a quality job. We are a locally owned and operated water and fire damage repair franchise. 

Call SERVPRO of the Quad Cities at (256) 383-4470 Anytime

First Steps After Fire Damage

8/24/2017 (Permalink)

Fire Damage First Steps After Fire Damage Grease Fire

How do you clean up after fire damage?

First, consider your safety. Only stay in your fire damaged home if you know it’s safe. Remember that electrical and "slip and fall" hazards are some of the most common ways people get injured after a fire.

If putting the fire out has left lots of water on your property, avoid lifting wet materials. They could be much heavier than you think. When fire has damaged your property, some of the first steps you should take are:


What To Do After Fire Damage
•    Limit movement in your home to prevent soot particles from being embedded into upholstery and carpets.
•    Keep everyone’s hands clean so you don’t further soil upholstery, walls, and woodwork.
•    Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
•    If your electricity is off, empty your freezer and refrigerator and prop the doors open.
•    Clean and protect chrome with a light coating of petroleum jelly or oil.
•    Wash your houseplants on both sides of leaves.
•    Change your HVAC filter.
•    Tape double layers of cheesecloth over air registers.

What NOT To Do After Fire Damage
•    Don't try to wash any walls or painted surfaces or shampoo your carpet or upholstery without contacting a professional. You may do more damage. 
•    Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
•    Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
•    Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
•    Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Remember, we’re here to help. We are fire restoration contractors. Many people in the Florence/Muscle Shoals region have used our professional fire restoration services. So call SERVPRO of the Quad Cities anytime, 24/7 at 256-383-4470.  

The Need for Professional Cleanup After Water Damage

8/1/2017 (Permalink)

Water Damage The Need for Professional Cleanup After Water Damage Unseen water damage underneath carpet.

After a water emergency that floods a home or business, the last thing that most people want to deal with is a bill for cleaning up the damage. This is what leads many homeowners to attempt water damage cleanup on their own instead of calling a professional. 
 
If you're in need of water removal in Florence, you may be tempted to save money by trying to get rid of the excess water on your own. However, going this route typically has more consequences than benefits and will result in greater losses of time, money, and your possessions in the long run. Here's why calling SERVPRO for professional water removal is a smart move. 
 
More thorough water removal
While some homeowners resort to opening windows and doors, turning on ceiling fans, and blotting towels around the house, SERVPRO has powerful equipment that ensures efficient and thorough water removal. We're also often able to restore documents, books, furnishings, and electronic devices affected by water damage.  We will also get your home's humidity back to an appropriate level. 
 
Many water emergencies are hazardous 
If your house has been flooded with gray or black water, such as that from a natural disaster, backed up sewer line, or a leaky toilet, expert attention to the problem is best. These types of water are risky for untrained persons to handle because it involves disease causing waste and debris. This is the type of material that can't simply be put out with the week's garbage and needs proper and safe disposal.  We're knowledgeable about how to get rid of contaminated waste during water extraction, so there are no lingering health risks to your family or pets. 
 
Mold and mildew risks 
One reason that so many homeowners who attempt DIY water removal eventually end up calling a pro is unseen damage caused by mold and mildew. Your flooring and possessions may look and feel dry.  But without proper water extraction and controlling humidity, mold and mildew will thrive and damage your home's structure along with your possessions and furniture. SERVPRO technicians are skilled at protecting against the growth of mold and mildew and have effective strategies to combat it. 
 
At SERVPRO of the Quad Cities, we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us 24/7 at (256)-383-4470

Does Your Florence Home Have A Mold Problem?

7/24/2017 (Permalink)

Mold Remediation Does Your Florence Home Have A Mold Problem? In Florence, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 256-383-4470

Restoring Your Florence Commercial Property After A Water Damage Event

7/22/2017 (Permalink)

Commercial Restoring Your Florence Commercial Property After A Water Damage Event Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Florence commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of the Quad Cities

SERVPRO of the Quad Cities specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • CCT - Carpet Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • OCT - Odor Control Technician
  • HST - Health and safety Technician

Faster to your Florence Water Damage Event

6/12/2017 (Permalink)

Water Damage Faster to your Florence Water Damage Event SERVPRO of the Quad Cities provides 24 hour fire and water damage restoration service in Florence

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of the Quad Cities provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of the Quad Cities arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 256-383-4470

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of the Quad Cities

SERVPRO of the Quad Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications

  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • SRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • OCT - Odor Control Technician
  • IICRC Certified Firm
  • AMRT - Applied Microbial Remediation Technician
  • HST - Health and safety Technician
  • CCT - Carpet Cleaning Technician
  • WRT - Water Damage Restoration Technician

When Storms or Floods hit Muscle Shoals, SERVPRO is ready!

6/5/2017 (Permalink)

Storm Damage When Storms or Floods hit Muscle Shoals, SERVPRO is ready! Our highly trained crews are ready to respond 24/7 to storm or flood damage in Muscle Shoals.

SERVPRO of the Quad Cities specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Muscle Shoals, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 256-383-4470

IICRC Certified Firm

5/3/2017 (Permalink)

General IICRC Certified Firm We are an IICRC Certified Firm

SERVPRO of the Quad Cities is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of the Quad Cities

SERVPRO of the Quad Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Water Damage in One Room can Lead to Unseen Problems

1/26/2017 (Permalink)

Water Intrusion in One Room can Mean Water Damage in Other Rooms. Removing surface water can help prevent more extensive damage. However, water intrusion invade floors, ceilings and walls to find the lowest point in your home. Standing water from an overflowing bathtub or other water incident will search for pin hole crevices and creak in your floor and walls looking for a way a travel downward. Surface such as a woof, drywall and carpet pull water away from plain sight and into the interiors of your home. 

Should a water incident occur in your home, remove excess water with mopping and blotting, remove and prop up wet upholstery cushions for even drying and place aluminum foil or wood blocks under furniture legs. These tips may prevent further damage to your home and personal belongings.

SERVPRO® of the Quad Cities Professionals can help:

Service Response Guidelines 

1) Within one hour from notice of loss, a SERVPRO Professional will contact you to arrange for service

 

4) Within four hours of loss notification, a SERVPRO Professional will be on-site to start mitigation service.

 

8) Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

** Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.  

 

 

Mold and the Precautions to Take

1/26/2017 (Permalink)

SERVPRO® of the Quad Cities handles water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is important to be alert for:

- The presence of visible mold

-Strong musty odors which may indicate mold is present

- Any evidence of past moisture problems that might have caused undetected mold growth.

- Excessive humidity  

These conditions may require the expertise of a qualified Indoor Air Quality Environmental Professional to inspect the building for mold growth.  

Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions  that pose a heath threat.

Flood Damages and Flood Insurance In North Alabama

1/19/2017 (Permalink)

In North Alabama we know how drastic the weather can be and how suddenly it can change. Also, for the cities like Florence and Muscle Shoals have properties that are near the Tennessee River putting the homes and businesses in jeopardy of flooding. It is important to know the terms associated with flooding and what kind of coverage you have on your home.

Flood Terms:

  • Flood Watch: Flooding is possible.
  • Flash Flood Watch: Flash flooding is possible. Be prepared to move to higher ground.
  • Flood Warning: Flooding is occurring or will occur soon; if advised to evacuate, do so immediately.
  • Flash Flood Warning: A flash flood is occurring; seek higher ground immediately.

Knowing About Flood Insurance: 

  • Regular homeowners insurance does not cover flood water damages and when purchased from you insurance company is ran through the National Flood Insurance Program. 
  • If there is sewage back up caused by a flood then it would be only be covered by flood insurance. 
  • Upon the purchase of flood insurance there is a 30 Day waiting period before the insurance kicks in, so it is important to plan ahead. 
  • Find out if  you are in a flood plain. If you are not you want to calculate the risk of not having flood insurance. 

  

SERVPRO® Water Damage and Fire Restoration Construction

1/16/2017 (Permalink)

Often when our homes face a fire or water damage we are left with an abundance of issues that need to be faced. SERVPRO of the Quad Cities has helped many in our community face all these problems in a "one stop shop". Below is the process typically followed for our customers who have construction needs after a fire or water damage.

1. Contact insurance agent or SERVPRO directly when the problem arises. 

2. SERVPRO of the Quad Cities responses quickly and starts mitigation to prevent further damage. 

3. Construction is needed once mitigation is complete. Instead of calling around for contractors to do each project, SERVPRO will handle the headache and work with your insurance company to provide the construction needs to your home or business. 

We are looking to help our customers feel at ease through the stressful times of disaster taking care of all their needs in one place. 

Keeping Warm in North Alabama this Winter

1/4/2017 (Permalink)

As we are working into the new year, we are looking at some cold weather. Here in North Alabama snow is coming week. SERVPRO has some tips to try and keep your home warm through these winter months. 

- Check Fan Setting

    Most fans in your home have a "winter" setting. In the summer your fan spins counter-clockwise, this is because you want to pull the heat up. If you flip the switch on your fan it will make the fan spin clockwise. As most know, heat rises and the clockwise spin pushes the heat back down into the room. 

- Opening and Closing Curtains

     During the day open your curtains to allow the sun to help heat up your home and close them at night to trap in the heat. Doing this will allow us to take in the benefits of vitamin D and cutting down on the power bill.   

- Sealing Off Leaks

   Check obvious places where warm air is leaving your home like windows and doors. Also, you want to check around the house and pay attention to where wood meets concert. Caulking can make a huge difference. 

- Install a Programmable Thermostat

   A programmable thermostat allows you to manage the temperature with the time of the day. You can make it nice and toasty for when you wake up and let it be cooler when you are work. Also, you might consider bringing the temp down when you are asleep. This has been proven to help you sleep better.

- Add Layers to Wood Floors

    Heat can escape through the floors. Adding rugs and carpet can not only add to the decor of your home but help the room stay warmer then it would with out it. It is a simple way to make a difference in your commonly used rooms.

 

Overall, one must look out for themselves this winter. Breaking out the warm socks and heavy blankets is always a good idea! We wish the best for everyone during these cold times and do not forget to stay warm!  

Christmas Season Reminder

12/19/2016 (Permalink)

The holidays are in full swing as people are finishing up last minuet shopping for gifts and decorations are all around us. Here at SERVPRO of the Quad Cities want to make sure that everyone has a safe Holiday. We took some time to find some tips and tricks to keep your home and family safe. 

Water the Tree: 

If you have a live Christmas tree in your home if not taken care of can lead to a fire that can damage your home. Even small fires create smoke that can have lasting affects. 

- When you bring your tree home make sure you cut off the bottom of the tree to open the pours so the tree adsorbs the water properly. 

- Make sure the tree is not by any heaters or warm vents. 

- Fill the stand with water. This is something you will have to check every day and multiple times a day when you first bring it home. The tree can soak up to a gallon of water the first day. You want to make sure the level of water is never below the base. 

Keeping your family and home safe is our number one priority. 

What to Do When the Pipes Burst

12/13/2016 (Permalink)

Freezing temperatures are upon us here in the Muscle Shoals area. It is the season where we start to see a lot of water damages due to pipes that burst. People's biggest mistake that leads to more costly damages is not acting promptly and correctly.

When you have realized that a pipe has burst in your home, follow these steps to minimize your damage and in the long run, save you money.

1. Stop the Water Flow

Turn off the water main as soon as you notice something is wrong. The potential water loss from burst pipes in your house can be as much as 106 gallons; that’s two full baths an hour. Once water is off, make sure you drain the lines throughout the home

2. Locate, Inspect, and Repair the Damage

Once the damage is inspected, you will determine if this is something that you can handle on your own or if you need to bring in a plumber.

3. Call the Professional Drying Company

Once the repair is made and there will be no further damage, call professional water restoration. Areas that have been soaked in water susceptible to mold, mildew, and can cause your family unwanted illness.

The longer you wait to make these repairs the more damage will be caused. In turn, higher cost for restorations and getting your home back to normal.

Do's and Don'ts When Experiencing a Water Damage

7/11/2016 (Permalink)

Do:

  • üRemove as much excess water as possible by mopping and blotting.
  • ü   Wipe excess water from wood furniture after removal of lamps and table top items.
  • ü   Remove and prop wet upholstery and pillow cushions for even drying.
  • ü   Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • ü   Turn air conditioning on for maximum drying in summer.
  • ü   Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting.
  • ü   Remove valuable paintings and art objects to a safe, dry place.
  • ü   Open and place luggage, in sunlight to dry, if possible.
  • ü   Gather loose items, toys, etc. from floors.
Don’t:
  • ü   Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature.
  • ü   Leave books, magazines or other colored items on wet carpets or floors.
  • ü   Use your household vacuum to remove water.
  • ü   Use TVs or other household appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • ü   Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water.

What you can do until help arrives after a fire

7/11/2016 (Permalink)

DO:

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.

DO NOT:

  • Wash any walls or painted surfaces.
  • Shampoo carpet or upholstery.
  • Clean any electrical equipment.
  • Send clothing to dry cleaner since improper cleaning may set smoke odor.

10 Fire Safety Tips

7/11/2016 (Permalink)

1. Watch your cooking - Stay in the kitchen if you are frying, grilling or broiling food. Never allow young children around the stove or oven, especially if they are not closely attended.

2. Give space heaters space - Keep space heaters at least three feet from anything that can burn.

3. Smoke outside - If you must smoke inside, have a sturdy, deep ashtray. Never smoke in bed.

4. Keep matches and lighters out of reach - Keep matches and lighters in high cabinets, preferably under a child lock.

5. Inspect electrical cords - Replace cords that are cracked, damaged, have bro- ken plugs or have loose connections.

6. Be careful when using candles - Keep candles at least one foot from anything that can burn. Blow them out before you leave the room or go to sleep.

7. Have a fire escape plan - Make a fire escape plan and practice it at least twice a year.

8. Install smoke alarms - Install alarms on every level of your office or home and inside bedrooms. Interconnect them so they all sound at once.

9. Test smoke alarms - Test alarms once per month. Replace batteries once per year or as needed.

10. Install sprinklers - Sprinklers can help maintain and sometimes even extinguish fires, giving your local fire department a better chance of saving your property.

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