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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Commercial General Cleaning

7/13/2021 (Permalink)

SERVPRO Commercial Services - image of green SERVPRO van SERVPRO Van, Wording, Commercial Property, Fire and Water Cleanup

SERVPRO of the Quad Cities offers specialty cleaning services ranging from cleaning office upholstery to getting your commercial property clean, safe, and healthy again. Your business represents you.  A clean and attractive business keeps customers coming and leaves a positive impression. SERVPRO of the Quad Cities wants every inch of your facility to be showcase material. 

Our commercial specialty cleaning services include:
•    Air Ducts and HVAC
If your HVAC has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt, debris, and other contaminants.
•    Biohazard and Sewage
SERVPRO is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.
•    Trauma and Crime Scene
Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of South Madison County will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.
•    Carpet and Upholstery
Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery.
•    Drapes and Blinds
We carefully inspect and test fabrics to determine which of SERVPRO’s five cleaning methods is best suited to your fabrics. 
•    Ceilings, Walls, and Hard Floors
Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property.
•    Odor Removal and Deodorization
SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts do not work when your odor problem is serious or persistent.
•    Vandalism
Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

Call SERVPRO of the Quad Cities at 256-383-4470 anytime. We offer estimates prior to starting your job and work with your insurance company with covered claims.  If you find your business in need of a cleaning or emergency restoration, call today for your inspection and estimate.

Salvageable or Non-Salvageable

6/8/2021 (Permalink)

Red chair, wording, salvageable, nonsalvageable, let SERVPRO determine the course of action! SERVPRO and Contents Cleaning after a Flood

Flooding in your home is a very stressful situation.  Our contents are not only of a monetary value, but some may have sentimental value.  The removal of these contents as quickly as possible can play a part on salvageable or non-salvageable.  Wood furniture if left in water for several days can be ruined permanently.  The binding may become damaged and cause the furniture to fall apart.  Upholstered furniture can be difficult to clean and dry after a water damage. The type of water damage determines what type of cleaning methods need to be used.  If you have experienced a category 3 water damage, then your furniture will most likely need to be replaced.  Black water is considered Category 3 water damage.  This can include raw sewage or flood water from a nearby river.  Contamination of category 3 water can carry harmful bacteria and should be avoided.

One of the dangers after water damage is moldbacteria, and other contaminants, which can begin to form within 24-48 hours.  Removing the non-salvageable items away or out of the home to reduce the risk of mold should be done immediately. Take plenty of photos and document the contents with damage   The photos will be needed for your insurance claim and will save time on your claim process.

 Trying to treat the upholstery yourself can sometimes lead to more damage.  Leave the Professionals at SERVPRO of the Quad Cites to determine what type of flood damage you have and what course of action to be taken.  The SERVPRO System offers several cleaning options to match any type of upholstery or carpet.  We work directly with your insurance carrier providing photos, daily updates, and documentation to help get your claim processed faster.  The Quad Cities technicians are highly trained to properly clean and restore your house so that it feels like home again. 

Tornado Myth and Folklore

5/27/2021 (Permalink)

wording, Folklore and Myth have been passed down orally  for millennia Truth or Myth

Knowing what advice to follow during a tornado can be confusing depending on what advice we have been given.  Folklore and Myths stay around for many years and are handed down to generation after generation.  The saying, “Grandmother knows best”, is a rule we still follow.  Folklores and Myths are tales and sayings that we believe and still practice because our ancestors did.  When it comes to safety, we need to know the difference between truth and myth.  In the year of 2020 there were a total 1,248 tornadoes reported in the United States.  The year 2021 has a forecast of a slightly above normal chance of tornado activity.  The expected range is between 1,350 – 1,500 across the United States.

The top 5 Myths of Tornado Safety:

  1. Opening windows will equalize pressure – this myth is useless, and a waste of time  A tornado will blow debris into the home and if hit by the force the windows will break anyway.
  2. The southwest corner of a basement is the safest corner - No basement corner is safer that the other. The myth came about because people thought tornadoes came from the southwest and the debris would be deposited in the northeast corner.  Fact is that tornadoes can arrive from any direction.  Choose a place in the basement with no windows or heavy objects on the floor above you.
  3. The best place to hide out is under a bridge if caught in a tornado on the road – This myth is dangerous and can pull you into the tornado itself. The winds can send debris underneath the structure or cause it to collapse.
  4. Tornadoes never cross hills or rivers – Tornadoes are not guided nor repelled by hills or bodies of water. It has nothing to do with the topographical features.
  5. Tornadoes avoid big cities – Many cities including Dallas, Atlanta, and St. Louis have been hit by Tornadoes. Cities occupy a smaller area than the surrounding rural areas and are less likely to be hit.  Damage in cities can be far worse due to the number of people and structures.  In 2011, Birmingham and Tuscaloosa in Alabama sustained severe damage from a tornado in April of 2011.  This tornado was on the ground for 80 miles and an EF-4 strength.
  6. A green sky means a tornado is coming – the green color is from water droplets suspended in the storm absorbing red sunlight and radiating green frequencies. The green color does indicate the storm is severe though. 

During severe weather and tornadoes, the best advice is to follow safety guidelines set forth by your state, local and tribal officials.  Stay tuned to your local weather station and use your NOAA Radio.  Protect your Family, Pets and animals and your home with Facts and not Myths.  Prepare before severe weather sets in and know your safe place.  Tornadoes can strike at anytime and come from any direction causing destruction and possible life- threatening injuries.

Know that your local SERVPRO of the Quad Cities is no Myth or Folklore.  We have been serving the Shoals area since 1997.  SERVPRO provides 24-hour emergency services for homes and businesses. Our mission is to be the premier restoration company in the industry.  Choose SERVPRO of The Quad Cities, a local company that specializes in storm and flood damage restoration. We are always here to help and ready to respond to storm and flooding conditions in our Shoals area. 

SERVPRO and Higher Standards

3/29/2021 (Permalink)

Green and orange wording, Raising the Bar, SERVPRO of the Quad Cities SERVPRO Raises the Bar

SERVPRO of the Quad Cites has been serving the Shoals area since 1997.  Our mission is to be the premier restoration company in the industry.  Our technicians are trained to handle your restoration and cleaning needs.  We provide our local Business’ with the same service as we do residential.  We are a 24/7 emergency service for your emergencies of any size.

SERVPRO also offers a higher standard of cleaning that goes beyond janitorial services.  This is a proactive viral pathogen cleaning that helps ensure the cleanliness of your business or home.  Our professionals are trained and experienced in biohazard decontamination.  We always adhere to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

Sewage backup is also considered a biohazard and can introduce harmful microorganisms into a structure.  We remove the sewage, contaminates, and moisture to ensure property is cleaned, disinfected, and deodorized. 

Bloodborne pathogens are considered a biohazard and can be cleaned and disinfected by SERVPRO Professionals.  We remove and dispose of bodily fluids, tissue, and potentially pathogenic substances.  This type of biohazard can be a result of an accident, trauma, crime, or death. 

Call today and discuss with our Professionals the services we can offer your Business or Residential needs.  We offer free quotes and are committed to 100% customer satisfaction.  We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Commercial Spring Cleaning

3/26/2021 (Permalink)

Wording, Spring Cleaning, SERVPRO of the quad cities Get your Business Professionally Cleaned

Now that Spring has arrived the cleaning begins.  Your local SERVPRO Professionals are here to get your place of Business looking its best.  We offer several specialized cleaning methods to get your carpet and upholstery cleaned. 

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Getting your carpets cleaned every 12 months is not only a way to improve the appearance but improves the longevity of the carpet.  Dirt builds up and penetrates the crevices becoming firmly lodged.  This causes damage to the carpet and the overall appearance. Protect your upholstery with routine cleaning as well.  Remove stains, dust and dirt from office furniture giving your office a fresh uplifting look. We know your time is valuable and it can be very hectic at times.  Leave the cleaning to your local SERVPRO Franchise to make your place of work look its very best.

SERVPRO franchise professionals will get the job done right. Our cleaning is backed by state-of-the-art equipment, over 50 years of experience and professionals trained to the highest standards.  Call today to schedule your Business cleaning. Let our professionals maintain your carpet and upholstery with our experience, training, and exclusive cleaning products!

Know Who to Call

3/19/2021 (Permalink)

reaching hands, green wording, Only a Reach Away! SERVPRO of the Quad Cities Your call for Emergency Service SERVPRO of the Quad Cities

Know who to call.

Knowing who to call after a catastrophic event occurs should be a priority on your family emergency plan.  Strong to severe storms can strike at anytime of the day or night causing water damage.  Roofs are torn off or damaged from strong winds allowing water to leak into the home and in between the outside and inside walls.  Flooding does not always come from weather related events but household items such as:

  • busted pipes
  • toilets
  • water heater
  • washing machines
  • dishwashers
  • ice maker

  Water can cause major damage to the stability of your homes structure and contents.  Many government organizations, including the EPA, suggest that mold and bacteria can begin to form in wet carpet as soon as 24 to 48 hours after becoming wet. The sooner mitigation starts on your home the less cost to you as a homeowner and the probability of salvaging your contents.  Leaving water damage for too long can decrease the value of your home.  Carpet is broken down, wood floors, and walls weaken with water damage. Flood waters can contain bacteria that is harmful and can linger on your belongings.  Leaving water in your home too long will cause fungus to show up. 

SERVPRO of the Quad Cities is your go to for a reliable, trustworthy, and experienced mitigation company.  We have the experience, expertise, and training to restore your home quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our local technicians will closely monitor and document the drying process to ensure your property is back to normal. 

Employee Acknowledgement

3/17/2021 (Permalink)

employee photo, female and male, SERVPRO backdrop Welcome to our SERVPRO Team

We at SERVPRO of the Quad Cities love when our employees meet a year milestone and beyond with our locally owned Franchise.  Our employees have a direct impact on the success of our company and how we move forward.  The work they provide is meaningful and serves a greater purpose.  Our goal as a team is 100% Customer satisfaction and helping people in their time of need.  When our customers are faced with a catastrophic event, our entire team offers quick support and 24/7 service. Responding quickly is a key in keeping cost down and salvaging the structure and contents of your home.  SERVPRO is an excellent example of teamwork and communication. Our goal is to effectively and efficiently complete a task to save you as a homeowner in cost and your insurance company in claims. 

We offer our employees at SERVPRO extensive training, so they have the knowledge and background to help make it “Like it never even happened.”  Each job is considered meaningful no matter the size or challenge if offers.  Without our long-term employees and our new hires, we could not be as successful as we are.  We are so excited about having 2 new employees join our team.  They will be a positive force within our organization offering their loyalty, knowledge, and willingness to succeed.

Never Changing

3/15/2021 (Permalink)

wording, commitment blk, SERVPRO ot the Quad Cities wording in orange Customer Commitment

The time has changed, and we have sprung forward!  As the season changes so does the weather pattern for strong storms.  April brings showers along with the threat of tornadoes.  Peak tornado season is March through May. Tornadoes are most likely to occur between 3 p.m. and 9 p.m. but can occur at any time. Tornadoes extend from a thunderstorm to the ground. They normally last less than 10 minutes and range in sizes from F0 to F5.  If you have not begun preparation for safety measures, now is the time.  Make sure you have replaced all the batteries in your clocks and NOAA radio. Check the forecast regularly to see if you are at risk for severe weather.  Listen to your local news or a NOAA Weather Radio to stay informed about watches and warnings in or near your area.  

 All family members should be aware of safety precautions that have been established for your home.  If you have pets be sure to include them in your safety plan. Time is essential and a quick response to tornado watches and warnings are critical.  Pick a safe room in your home such as a basement, storm cellar or an interior room on the lowest floor with no windows.  Conduct a family severe thunderstorm drill regularly so everyone knows what to do.

 The changes of the season and the storms it brings is inevitable but the way SERVPRO responds to an emergency stays the same. We are dedicated to our customers and responding to your emergency mitigation needs.  We are your local source for 24/7 storm damage response.  Our technicians are highly trained offering you as our customer the support and service you need during a disaster.  A fast response lessens the damage, limits further damage, and reduces cost.  SERVPRO will be the company that you can trust to rise to the occasion.

Gratitude

3/10/2021 (Permalink)

Thank you lighted sign in red Thanking our Customers and Insurance Agents

We at SERVPRO of the Quad Cites would like to Thank each of our Customers and our Local Insurance Agents for putting your trust in our services. Choosing the right mitigation company is as important to you as performing the service is to us. We value your business and strive for 100% Customer Satisfaction. SERVPRO franchise professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of the Quad Cities is your trusted leader in the industry.

SERVPRO Franchise Professionals have a national network of over 1,700 Franchises across the country and elite Disaster Recovery Team strategically located throughout the country. Due to our Customers and Insurance Agents we are able to continuously grow.  Thank you for putting your trust and your home in our care.

SERVPRO and Water Damage

1/21/2021 (Permalink)

box diagram, phone image, action image, monkey image satisfied From Initial Call to Customer Satisfaction!

SERVPRO customer service begins the moment we answer the phone.  We understand the challenges you may be facing and confusion with a water damage.  Our staff of Professionals will guide you through the process to help you understand the process of water damage restoration.  The water damage restoration process begins with a detailed inspection of your property, including a damage assessment.  Highly trained technicians will begin the water removal process almost immediately. This step helps to reduce drying time and helps to prevent mold and secondary water damage. During the drying process, our Professionals emphasis on monitoring and documenting the drying process until completion.  Every water damage situation is a little different, and requires a unique solution, but the general process stays the same.  SERVPRO provides 24/7 emergency service and dedicated to responding immediately. 

Customer satisfaction from initial call to completion of water restoration:

                                                                        “I just want to thank the crew for doing an outstanding job of cleaning up the flooding in my home.  They also did the repair work and provided me with top notch painters to make sure my home was restored.  Thank you for your  professionalism and caring attitude.  You are a top-notch company with great  employees”, (customer January 2021)!!!

Call your local SERVPRO of the Quad Cities for Professional water damage needs. Customer service, fast response time and detailed scope of work. Preferred Vendor for Many National and Local Insurance Companies. 

What is a Thundersnow?

1/8/2021 (Permalink)

snow, white lightning strike Thundersnows are rare and can produce deadly lightning and extreme cold weather

Thundersnow refers to a snowstorm that produces thunder and lightning.  Depending on the conditions, the precipitation might be freezing rain or hail instead of snow.  To get thundersnow, you need a mass of cold air on top of warm air, plus moist air closer to the ground.  The air layer closer to the ground needs to be warmer than the layers above, but still cold enough to create snow.  During this event, heavy snowfall is to be expected.  Some areas have reported two inches of snow per hour. 

The thunder and lightning are different during a Thundersnow than in a thunderstorm.  Snow muffles sound, so thundersnow thunder sounds subdued and does not travel as far.  Lightning flashes are enhanced by reflective snow.  Thundersnow lightning appears white or golden and have a positive charge.  This lightning is more destructive than usual negative polarity lightning and can cause a fire or damage to power lines.  The conditions that lead to a Thundersnow can also lead to dangerous cold temperatures and poor visibility.  Tropical force wind is possible as with a blizzard.  While these events are rare, the following locations have more favorable conditions to produce such a storm:

  • Great plains
  • Mountains
  • Coastlines

Although our area is not likely to see a Thundersnow, we can still experience the effects of snow and freezing rain.  Winter weather can be as unpredictable as summer storms.  Freezing rain can cause power lines to fall as well as trees and road hazards.  The one predictable thing during weather events is your local SERVPRO of the Quad Cities.  We are prepared and servicing our area under all weather conditions.  Locally operated and available for your service needs 24/7.  If you have experienced storm damage call today for your inspection and estimate on restoration needs.  We work with our customers to ensure complete customer satisfaction.

Christmas Tree Safety

12/15/2020 (Permalink)

Evergreen tree, snow, ornament, Christmas Tree Hunting We Go!

The time of year to choose the perfect Tree.  Creating memories, decorating and merry songs are a part of Christmas Traditions.  With the fun and festivities safety is still something we all need to practice.  Choose a tree with fresh, green needles that do not fall off when touched.  Before placing the tree in the stand, you will need to cut off 2” from the base of the trunk.  Placing the tree is very crucial when it comes to safety.  Your tree should be three feet away from any heat source.  Fireplaces, radiators, candles, heat vents and lights are heat sources the tree does not need to be nearby.  Adding water to your tree daily will ensure it keeps moisture and does not dry out. 

Lighting the tree is a delight and brings it to life.  Be sure to replace any string lights with worn or broken cords or loose bulb connections.  Connecting too many lights to one strand can be a fire hazard.  Read manufacturer’s instructions for number of light strands that can be connected.  Never use lit candles to decorate your tree.  Always turn off Christmas tree lights before leaving home or going to bed.

More than one of every four home Christmas tree fires is caused by electrical problems.  Christmas tree fires are not common but when they do happen it is serious.  Practice safety and enjoy your tree for the Christmas Season.  When the season has ended get rid of the tree.  Dried out trees are a fire danger and should not be left in the home or garage.  Check with your local community for recycling programs. 

We at SERVPRO of the Quad Cities wish you and your Family a Merry Christmas.  May your Christmas be Merry and Bright!

Chimney Leaks

12/9/2020 (Permalink)

chimney, areas of needed repair listed, wording detecting chimney leaks before expensive repairs Detecting Chimney Leaks

Many homeowners assume that leaky chimneys will be visible by water in the fireplace or flue.  Due to the complexity of most chimney systems, leaks can present themselves in an unrecognizable way.  This leads to significant damage once the leak has been found.  If the water gets into the walls, it destroys or damages the plaster, wallpaper, paneling, and paint.  The moisture in the walls can lead to moldy wood and rot.  The mold and moisture that is present can spread to other parts of the home causing more damage.  The key to keeping leak repairs simple and affordable is catching problems as soon as they are noticed.

Chimney leaks are most common during the season where we have long periods of rainfall.  Even if your chimney has never developed leaks it can in just one season of heavy rain.  Due to the chimney being constantly exposed to the outdoor elements, the greater risk of masonry damage and breakdown.

The life of the mortar that cements masonry and holds it together is not usually any longer than 25 years.  When the mortar begins to deteriorate, moisture can pour into the chimney structure.  If mortar is not replaced it can result in a collapsed chimney or tilt. 

The Flashing is a metal part of the chimney that forms a waterproof seal between the roof and chimney.  Flashing is difficult to install and tends to rust and develop leaks.  Damage from a faulty flashing can cause water damage before the leak has been detected.  These leaks can cause serious structural damage and should be checked as a routine maintenance on your home. 

If you have experienced water damage from your chimney, call the water damage experts at SERVPRO of the Quad Cities.  The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. We start mitigation immediately to save money on further structural damage and repairs.  SERVPRO Franchise Professionals will manipulate temperature and relative humidity to remove the remaining moisture. We use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. The drying process is carefully monitored by using moisture meters until the materials return to acceptable drying goals.

Call your local SERVPRO of the Quad Cites today for your inspection and water mitigation needs.  Locally owned and operating in your community with 24/7 professional service. 

Winter Commercial Carpet Cleaning

12/3/2020 (Permalink)

snow falling, snowman dressed in black scarf, gloves and hat Commercial Carpet cleaning by SERVPRO Professionals. Call today to schedule your winter cleaning.

Winter weather is a perfect time to do some Commercial Carpet Cleaning.  During the Spring and Summer months your carpet accumulates and holds pollen, dust, and airborne pollutants.  With the cold weather our offices get closed and windows shut making an unhealthy environment.  Having clean carpets makes the air cleaner and reduces allergens. 

Not only is winter cold, but it brings all our Family and Associates inside for Holiday Cheer.  Our carpets can suffer from the traffic, food, and drink spills.  Soil and stains need to be addressed sooner than later to preserve the quality of your carpet.  Having clean carpets freshens up the inside and will save time when Spring cleaning has arrived. 

Your local SERVPRO of the Quad Cites offers Commercial and Residential carpet cleaning.  The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see but will also remove the unwanted dust you do not. A professionally cleaned carpet may make all the difference in brightening up a room and freshening up your home.  Call today to schedule your Commercial Carpet Cleaning.

Bedroom Fires

11/30/2020 (Permalink)

Wording in Red, Bedroom Fire Safety Tips, ceiling fan, headboard Bedroom Fire Safety Tips to prevent a Fire

Bedrooms are the most common spot in the house for electrical fires to begin. These fires account for about 15% of residential fires. The death toll is greater in numbers from bedroom fires due to people being asleep.

These fires are often caused from faulty or overtaxed wiring or lighting that has malfunctioned. Bedroom fires also start with cords, space heaters, or electric blankets.  Draperies and bedding to close to a heater source ignite quickly. 

Steps can be taken to prevent a fire in your bedroom.  Inspect the area and perform any maintenance that needs to be done on old or faulty wiring.  Follow the steps below in keeping your bedroom safe from fire hazards:

  • Quickly address any loose or otherwise unsafe-looking wall outlets.
  • Replace extension cords, chargers, lighting cords, or other power cords as soon as they show signs of wear. If you can see the wires, it’s time for a replacement. You can have lighting shops rewire favorite lamps if the cord is worn out.
  • Do not overload outlets by plugging in too many devices, power strips, or extension cords.
  • Before you head into the cooler months and start up a cozy fire, have your chimney professionally cleaned.
  • Keep combustibles, including draperies and upholstered furniture, at least three feet from the heat source.
  • Invest in a fireplace screen to prevent embers from escaping.
  • Never leave the fire unattended, and make sure it’s completely out before leaving the house.
  • Use the recommended fuel for your heat source.

During the event of an unfortunate fire disaster, SERVPRO of the Quad Cities is your Local Fire Mitigation Experts.  Our trained technicians are available 24/7 for your emergency needs.  Working with our customers and your Insurance Carrier for complete customer satisfaction. 

Kitchen Fires

11/13/2020 (Permalink)

Stove, oven fire, flames Unattended Cooking is a Fire Hazard

Of all fires reported in the U.S, yearly, 27% are fires that start in the home.  These fires cause the most deaths related to fires.  If you have an idea where fires are most likely to start, preparation and prevention measures can be taken. 

The kitchen is the most common area in the house for fires to start.  Unattended cooking is the leading cause of kitchen fires and fire related injuries.  These fires can be prevented if someone is keeping an eye on the stove or oven.  Never leave the stove unattended when cooking with high heat.  Frying, boiling, or broiling need only seconds to form a small flame and get out of hand. 

Simple steps like turning off the stove and other appliances when you are done cooking prevents a kitchen fire.  Keep items as dish towels and hot pads off hot surfaces.  If you ever have to step way form cooking, make sure to designate someone to oversee the process.  If no one is available, turn off the appliance until your return.

Remember that water will only spread oil or grease and feed the flames.  Keep a Class B Fire Extinguisher handy in your cooking area.  When fires are extinguised there is usually soot and odor left behind.  SERVPRO offers Fire Restoration services for smoke damage and soot on walls, ceilings and contents.  If you have experienced a Kitchen Fire reach out to your local SERVPRO.  We offer estimates and SERVPRO is a Preferred Vendor for many National and Local Insurance Companies.  Call today and our trained technicians will arrive to clean and restore your home with as little disruption as possible.  SERVPRO of the Quad Cites servicing our area 24/7.

Commercial Property and Frozen Pipes

11/2/2020 (Permalink)

broken pipe, water gushing out Frozen Pipes can be very costly

Severe weather like heavy snow, ice, harsh winds, and other winter elements can damage your commercial property. Frozen pipes can lead to a costly mitigation to your business. Taking precautions before freezing weather can eliminate costs and save your business from shut down and damage. 

The colder the temperature gets outside, the more likely your indoor and outdoor pipes will freeze and burst. When pipes freeze, the water inside them expands causing increased pressure inside the pipes. The pipes begin to crack or burst and create great property water damage. Flooding can occur and cause your commercial property to close for a long period of time. Keeping your pipes from becoming frozen can save you lots of money, time, and customers.

  • Check exposed and exterior pipes for signs of freezing.
  • Insulate and seal cracks and openings around exposed pipes.
  • Keep interior temperatures above 55 degrees
  • Look for signs of excess moisture and dry the area.

If you suspect moisture in your place of business reach out to your local SERVPRO of the Quad Cities.  We can perform a moisture check and make suggestions to prevent further damage.  SERVPRO is your local business with highly trained technicians in water restoration.  Every hour spent cleaning up is an hour of lost revenue and productivity. When you have an emergency water event, your local area SERVPRO Professionals offer fast, 24-hour emergency services, 365 days per year.

How a Jet Stream predict storms

10/30/2020 (Permalink)

Model of Jet Stream Model of Jet Stream, cell, latitude, temperature

Jet streams play a key role in determining the weather due to the separation of colder and warmer air.  They generally push air masses around, moving weather systems to new areas and causing them to stall. The stream is an area of strong winds ranging from 120-250 mph that can be thousands of miles long, a couple of hundred miles across and a few miles deep. The jet streams form when warm air masses meet cold air masses in the atmosphere.  On Earth, the main jet streams are located near the altitude of the tropopause and are westerly winds.  Their paths typically have a meandering shape.  

Jet streams are the major means of transport for weather systems. Without a jet the whole pattern of global temperatures would be different.  The air would cool much more gradually across the latitudes.  The striking temperature difference between the equator and poles would be gone.  The sun does not heat the Earth evenly causing area near the equator to be hot and those near the pole to be cold.

The earth’s rotation is responsible for the jet stream as well. The spinning nature of the earth accentuates these changes. Storms are guided in a generally west-to-east fashion due to jet streams.  The weather would change very little without it.  Although many factors combine to influence weather, the four main ones are solar radiation, latitude, temperature, and air pressure.  The two jet streams that directly affect our weather in the continental US are the polar jet and the subtropical jet.  They are responsible for transporting the weather systems that affect us.

If you can predict the path of the jet stream, the upper atmosphere’s undulating river of wind, then you can predict weather.  The jet stream can be a prediction for an entire season.  Storms ride along the stream and when it shifts so does the area where the storms are the strongest.

Having ways to predict weather can better prepare us for strong storms and flooding.  With preparation leads to less cost on home repairs and a weather ready home.  Although disasters will happen, and unforeseen damage will occur your SERVPRO of the Quad Cities is always Storm Ready.  Professional highly trained technicians are ready to assist in your mitigation and restoration emergencies.  Call today for your inspection and estimate on any storm damage your home may have received.  Faster to any Disaster saving your home from further damage.  SERVPRO of the Quad Cities nearby and ready to help with 24/7 service.

Winter Weather Prediction

10/29/2020 (Permalink)

Rainy window, note, wording Just another rainy day Wet Winter Predicted for Alabama

Winter during which there is a La Nina tends to have certain characteristics across the United States.  We are just two storms away of tying the record number of tropical storms set back in 2005.  We still have until November 30 for hurricane season to be over. If La Nina continues into the spring of 2021 it can contribute to severe thunderstorms and tornadoes across the central United States.  The Spring months would include March through May. 

The Farmers' Almanac has released their winter 2020-2021 forecast, calling it the “Winter of Great Divide” across the United States. The fall was indicated with cooler temperatures slowly moving in all regions.  According to the Farmers' Almanac, Alabama's winter weather for 2020-2021 is expected to be chilly and rainy.

Tracking La Nina and the Farmers’ Almanac can help prepare a homeowner for upcoming weather conditions.  Knowing our winter could carry a lot of rainfall indicates flooding.  Make sure any leaks have been addressed and the surrounding area around your foundation is stable.  Gutters should have already been cleaned out for the second time this year.  This will allow any rainwater to be directed away from your home. 

As a homeowner our responsibility is to protect our investment from indoor and outdoor hazards.  At SERVPRO of the Quad Cities it is our responsibility to our customers to restore and mitigate your property back to normal conditions before any disaster occurred.  We have highly trained technicians in water and storm restoration.  If the rainy winter weather has caused havoc to your home reach out to your local SERVPRO.

No matter what steps we take to protect our property unforeseen damages can occur.  Winter storms brings cold weather and frozen pipes.  Rainy winter weather can cause flooding, roof leaks and soil erosion.  Take the necessary steps to protect your property and leave any emergency mitigation to SERVPRO of the Quad Cities. 

Importance of Gutters and Downspouts

10/20/2020 (Permalink)

gutters, downspout, rainwater Gutters and downspout installed

Many homeowners are not aware of the importance of having gutters and downspouts installed.  They help direct rainwater away from your home preventing flooding.  If gutters and downspouts are not installed problems will start to arise over time causing your home to show signs of damage.  If your home has a basement you are more likely to experience a flooded home during heavy rainstorms.  Gutters can prevent your home from flooding.

It is not only essential to keep your home from flooding but keeping your foundation in tack. Without a gutter system, water falls from the roof and rests against the house instead of being directed away from it.   Over time this can cause cracks and water to pool in them.  During the winter months the water will freeze and cause more cracking.  This caused your foundation to become unstable allowing water to enter your home.

Pooling water around your foundation not only causes erosion but a breeding spot for insects.  It can cause the siding on your home to fade or become stained.  The soil around your home protects the foundation. If it is eroded over time, your foundation will have a greater chance of being damaged. Putting up rain gutters is a way of protecting the soil around your home against erosion and insects.

With gutters there comes maintenance as well.  It is recommended to clean them out twice a year.  Clogged gutters can cause water leaks on the inside of your home. Trapped water can rot the wooden fascia boards your gutters are mounted to, letting moisture enter your home and causing a breeding ground for mold.  Installing gutters and a downspout with proper maintenance can save a homeowner in expenses and damage to their home.  Keeping the water away from your home will result in a strong structure and foundation for it to stand on. 

Flooding does happen and homes become water damaged due to things beyond our control. Your local SERVPRO of the Quad Cities is available for your emergency water mitigation needs.  We are available 24/7 and faster to any size disaster. SERVPRO is a Preferred Vendor for many National and Local Insurance Companies. 

Is water damage causing damage to your home?

10/13/2020 (Permalink)

wall with water damage, tile floor with water damage Water damage to wall and flooring.

If you have experienced water damage you should consider contacting your local SERVPRO for professional Water Damage Restoration. We are your local professionals for immediate and long- term water damage.  Some water damage issues do not show sudden damage and become apparent over time.  The effects of water can take days to weeks to show damage when the source is not noticed.  The extent of damage to the structure of your home will depend on how long the water has been standing.

Water damage can appear in the structure of your home in several different forms.  Listed below are things that you may notice if water is causing damage to your home:

  • Dark or Wet Spots on the Ceiling, Floor or Walls
  • Cracking, Bubbling, or flaking
  • Puddles of water
  • Sounds of Running Water
  • Increase in Utility Bill
  • Damp, Musty, or Moldy Smell

Damages listed above can be caused from a roof leak, broken pipe, or condensation from an air conditioner.  If there is water leakage behind the walls staining and peeling can occur.  The walls can become warped and develop a musty odor.  If the water damage is not taken care of mold growth will form and become visible on the walls and baseboards. 

If you have experienced an emergency water damage or an existing leak, call today for immediate restoration services.  We have extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end.  Working with the homeowner to ensure complete customer satisfaction.

Commercial Mold

9/21/2020 (Permalink)

mold on subfloor, mold on baseboard Moisture under flooring from water damage causes Mold

Mold can spread quickly through a property if left untreated.  Mold is not only in residential homes but in commercial buildings and offices.  The presence of mold can be very challenging to deal with and difficult to spot.  Besides causing a major business interruption, a mold problem can present health effects for people exposed at your commercial property.  Mold pollutes the air and can threaten the structural integrity of your establishment. 

Mold infestations can be caused by minor water intrusions from a roof or plumbing.  It is important to deal with any leaks immediately to prevent water damage too.  Keeping your air vents and air filters cleaned will ensure proper ventilation.  Maintain the humidity in your business or office at no higher than 50%. 

SERVPRO of the Quad Cites can respond quickly and contain the infestation of mold and prevent the spread.  Our professionals will work effectively and safely during the remediation process.  They have the training, experience, and equipment to contain the mold and remediate it to preloss condition. 

If you suspect mold in your commercial business, call your local SERVPRO.  Let our professionals do the cleaning while you focus on revenue and productivity.  Responding quickly and working fast to manage your situation, SERVPRO of the Quad Cities.

Hurricane Category

9/18/2020 (Permalink)

Hurricane wind speeds listed, category Hurricane Saffir-Simpson Scale

Each year on average, 10 tropical storms develop over the Atlantic Ocean, Caribbean Sea, or Gulf of Mexico.  About five hurricanes strike the United States coastline every three years. Of these five, two will usually be major hurricanes. The Saffir-Simpson Scale can be used to give an estimate of the potential property damage and flooding expected along the coast because of hurricane activity. Each category includes wind speeds and expected effects. Listed below is what can be expected by category of a Hurricane.

  • Category One
    Wind Speed 74 - 95 mph
  • Effects: No real damage to building structures. Damage primarily to unanchored mobile homes, shrubbery, and trees. Also, some coastal road flooding and minor pier damage.
  • Category Two
    Wind Speed 96 - 110 mph
  • Effect: Some roofing material, door, and window damage to buildings. Considerable damage to vegetation, mobile homes, and piers. Coastal and low-lying escape routes flood 2-4 hours before arrival of center. Small craft in unprotected anchorages break moorings.
  • Category Three
    Wind Speed 111 - 130 mph
  • Effect: Some structural damage to small residences and utility buildings with a minor amount of curtain wall failures. Mobile homes are destroyed. Flooding near the coast destroys smaller structures with larger structures damaged by floating debris. Terrain continuously lower than 5 feet above sea level (ASL) may be flooded inland 8 miles or more.
  • Category Four
    Wind Speed 131 – 155 mph
  • Effect: More extensive curtain wall failures with some complete roof structure failure on small residences. Major erosion of beach. Major damage to lower floors of structures near the shore. Terrain that is continuously lower than 10 feet ASL may be flooded requiring massive evacuation of residential areas inland as far as 6 miles.

Category Five
               Wind Speed 155 mph – or greater

  • Effect: Complete roof failure on many residences and industrial buildings. Some complete building failures with small utility buildings blown over or away. Major damage to lower floors of all structures located less than 15 feet ASL and within 500 yards of the shoreline. Massive evacuation of residential areas on low ground within 5 to 10 miles of the shoreline may be required.

  After the Storm

If you have weathered the Storm and have damage leave the clean up to the professionals.  As a leader in storm and water damage restoration, SERVPRO of The Quad Cities has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation. With over 1700 Franchises we are prepared for catastrophic storms and major events.

SERVPRO and your Commercial Service Needs

9/16/2020 (Permalink)

Pre and Post Mitigation of commercial carpet The SERVPRO Way

SERVPRO of the Quad Cities has trained professionals and expertise to assist with your commercial cleaning or emergency restoration needs.  If a disaster strikes at one of your buildings, we are prepared to work efficiently to minimize interruptions to your business.  Our services are wide ranged, and we service the following types of facilities:

  • Multi-level Commercial Buildings
  • Multi-Tenant Facilities
  • Small Office Buildings
  • Shopping Malls
  • Apartment Complexes
  • Hotels
  • Industrial Facilities

Our professionals are available 24-7 to help remediate any damage, regardless of the cause, scale of the loss, or the size of your facility.  We will help you to protect the security and safety of your facility and your clients.  Our professionals work to restore your facility to preloss conditions as soon as possible.  Our Commercial Building Restoration Services include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Damage Remediation
  • Storm and Major Events
  • Disaster Recovery Team

SERVPRO has a prompt response time and can have your business looking its best.  Our professionals have been trained to be mindful of regulations and potential hazards while maintaining efficiency as they restore your business. Our response time will have your busines looking its very best.  If your business or facility faces any size of disaster call your Local SERVPRO of the Quad Cities.  We are available for all your cleaning, restoration, and remediation jobs.  Call today for an estimate on services or to get your business back to preloss condition. 

Second Peek of Severe Weather ahead

9/10/2020 (Permalink)

black cloud, yellow lightning bolt, wording Storm Ready, We are Storm Ready, SERVPRO of the Quad Cities SERVPRO is ready!

Autumn is around the corner and with the changing season, heightened risk of severe weather will begin.  The second peak of severe weather happens in the Fall due to the shift of the jet stream.  It starts to shift southward in response to the Northern Hemisphere cooling off.  The thunderstorms that form can be just as severe as Spring thunderstorms.  They can produce the threat of tornadoes, damaging winds, and flooding. 

The Southern United States is the area of greatest concern for severe weather in the fall.  Cold fronts driving from the north collide with warm, humid air originating in the Gulf of Mexico.  Texas to Georgia are the most common areas for severe weather during the fall.  Occasionally the central Plains and Mississippi Valley will have severe weather.

Tropical storms along the Gulf Coast also contribute to the secondary peek of severe weather.  The threat diminishes as the hurricane season ends in November.  On November 13, 2013, there were 73 tornadoes recorded from Tennessee to Michigan.  This severe weather patten proved that any day of the year can be a severe weather threat.

Alabama fall severe weather starts at the beginning of November and ends in late December.  Know your safety plan and be able to pinpoint your location on a map.  Learning your surrounding counties and communities will allow you to be more prepared on direction of threat. 

SERVPRO of the Quad Cities is ready to respond if you are dealing with storm, flood, or water damage from thunderstorms. Since we are locally owned and operated, we have prepared for expected damage from flooding and are able to respond quickly. When preparing an emergency contact list do not forget to add your Local SERVPRO phone number and contact!

Prepared and Planned

9/8/2020 (Permalink)

SERVPRO logo,   wording in green Emergency Ready Plan Is your business prepared for an Emergency?

Is your business prepared for an emergency?  If you do not have a plan in place for your business and employees, operations can be disrupted.  With a plan that has been established and practiced with all personnel recovery is easier and faster.  Having a plan beforehand allows your business to get back to working operations at a faster pace.  SERVPRO of the Quad Cities can work with you to establish an ERP. 

ERP is an Emergency Ready Plan.  This plan provides important information readily available for getting disasters cleaned up quickly.  The plan will have a layout of your business with shut off for water, electrical shut off and emergency exits.  All important contacts with numbers will be available as well.  Having all this information in one plan saves time, money, and down time. 

There are a lot of decisions to make when your business has an unexpected disaster.  The information provided in the ERP allows our restoration technicians to respond and work quicker when trying to restore your business.  Call your local SERVPRO today to set up a convenient time to establish an ERP.  The benefits of the plan will simplify your decision making in a time of need.  SERVPRO is available 24/7 and fully equipped for your restoration plan.  Have the power of being prepared and planned.

Kitchen Fire Safety

8/26/2020 (Permalink)

stove fire, large flame Kitchen fires can be prevented by following safety tips

Cooking fires are the primary cause of home fires and home fire injuries.  Two of every five home fires start in the kitchen while food is cooking. On average, they cause 44 percent of home fires, 15 percent of home fire deaths and 38 percent of home fire injuries each year.  Homeowners can minimize fire risks by removing hazards and maintaining your kitchen.  Never leave food that is cooking on the stove unattended.  The food can become too hot resulting in a fire.

As a homeowner by making sure all appliances are serviced, cleaned and in good working condition is a preventive measure to reduce the chances of a kitchen fire.  Appliances that are plugged in continue to draw electricity and any faulty wiring could pose a fire threat.  Be sure to replace faulty equipment that is found before your next use. 

Grease buildup is flammable and should be cleaned up after each use of the stove.  Do not keep dish towels, paper towels or other flammable material near the stove when in use.  Following safety procedures and never leave cooking food unattended can greatly reduce the chance of a grease or stove fire to start or spread.

If a kitchen fire starts take quick action to confine and keep from spreading.  Never use water to put out a grease fire due to how water repels grease.  Lids can be put on pans and pots to smother the fire.  Use the fire extinguisher if it is not possible to put a lid on.  If the fire can not be contained and is spreading immediately call 911 and remove yourself from the home. 

Fires are devastating to your home and family.  During this time homeowners need to know their concerns are being handled by professionals specialized in fire restoration.  At SERVPRO our technicians are highly trained and have experience to quickly clean up and restore your home to pre-fire condition.  They can also remove the smoke odor and deep clean soot from your upholstery and carpet. SERVPRO offers laundry and dry- cleaning service along with contents storage in our warehouse. 

Visit our website to see helpful tips on how to protect yourself and your family during a fire.  We are available 24/7 for your emergency service and a Preferred Vendor for Many National and Local Insurance Companies.   

Pets and Fire Safety

8/21/2020 (Permalink)

cat sitting on pillow, fireplace Your Pets and Fire Safety Tips

Household pets are responsible for over 1,000 house fires each year in the United States.  We sometimes unknowingly set the stage for such unfortunate events to happen.  It has been reported that at minimum 40,000 pets die each year in house fires.  If a pet has access to any of the wiring or cables around the house, they can potentially start an electrical fire. One of the easiest ways to pet-proof a house from electrical hazards is to start by gathering all loose, exposed wires together with a twist tie so that they are not as tempting to play with. Additionally, keep location of electrical cords, outlets and heaters in mind when picking where to place your pet’s food and water bowls, beds, and crates.  If your pets are already in their crates when emergency crews arrive, they can be more quickly and easily removed to safety.

Most fires are caused by pets knocking over candles or leaning against stove knobs. To avoid use child and pet-safe gates to keep them away from flames.  Using heaters that turn off automatically when knocked over can prevent fires as well. Since flameless candles do not involve actual flames, there is no danger of your pet starting a house fire by knocking one over.

Educating yourself on pets and fire safety can save your life, pets, and your home.  Taking simple steps to remove items within your dogs reach that can cause a fire hazard is the first step.  Before bringing your new addition, home make sure all electrical wiring has been secured.  Make sure you select a safe place to put your pets’ crate or bedding.  Do not place near any open flames as fireplaces or heaters.  When using candles place them out of your pet’s reach.  Remember your pets are curious and will seek out anything to chew and play with.

Your local SERVPRO is always here to help in any fire or smoke damage you may have experienced.  We are dedicated to responding to your fire emergency immediately.

Fireblocking to Firestopping

8/20/2020 (Permalink)

Red wording Fireblocking and Firestopping Fireblocking to stop the spread to fire

Some home owners don’t even know the fire danger their home can pose.  Some officials have reported entire homes go up in flames within 20 minutes once the fire enters the walls of a balloon-frame structure.  If a fire has a lot of headway, it is a no-win situation for the fire suppression personnel. 

When there are holes and gaps in the walls and ceiling it provides airflow that feeds a fire.  When these gaps and holes are sealed it slows the fire and could potentially stop it from spreading.  Fire departments in the United States respond to more than 350,000 home structure fires each year. Following guidelines set forth for fireblocks can keep a fire from spreading to concealed places in your home. 

This method of fireblocking works by dividing framing cavities into separate compartments, slowing the passage of flames and combustion air. Materials approved for fire blocking are just common building materials.

  • 2-by (1-1/2 in. thick) lumber.
  • Two layers of 1-by lumber.
  • One layer of 3/4-in. plywood with 3/4-in. plywood covering any seams.
  • One layer of 3/4-in. particleboard with 3/4-in. particleboard covering any seams.
  • 1/2-in. drywall.
  • 1/4-in. cement board.
  • Batts or blankets of mineral wool or fiberglass insulation secured in place.
  • Cellulose insulation installed as tested for the specific application.
  • Approved spray foams and caulks.

Code requirements for adding fire blocking and draft stopping apply to new construction.  When upgrades are made to an existing structure; fire blocking will need to be added when adding additions, finishing a basement, or running pipes and wires. 

Home owners should have multiple exit routes and plans to get out from levels of floors. Safety ladders are a good advice for any home.  It is also recommended that residents change the batteries in smoke detectors when they change the clocks every spring and fall. 

If you have experienced smoke or fire damage reach out to your local SERVPRO franchise.  When you have a smoke or fire damage emergency, your local SERVPRO franchise is already nearby and ready to help. We take pride in being a part of our community and want to do our part in making it the best it can be.

Fireblocking to Firestopping

8/20/2020 (Permalink)

Red wording Fireblocking and Firestopping Fireblocking to stop the spread to fire

Some home owners don’t even know the fire danger their home can pose.  Some officials have reported entire homes go up in flames within 20 minutes once the fire enters the walls of a balloon-frame structure.  If a fire has a lot of headway, it is a no-win situation for the fire suppression personnel. 

When there are holes and gaps in the walls and ceiling it provides airflow that feeds a fire.  When these gaps and holes are sealed it slows the fire and could potentially stop it from spreading.  Fire departments in the United States respond to more than 350,000 home structure fires each year. Following guidelines set forth for fireblocks can keep a fire from spreading to concealed places in your home. 

This method of fireblocking works by dividing framing cavities into separate compartments, slowing the passage of flames and combustion air. Materials approved for fire blocking are just common building materials.

  • 2-by (1-1/2 in. thick) lumber.
  • Two layers of 1-by lumber.
  • One layer of 3/4-in. plywood with 3/4-in. plywood covering any seams.
  • One layer of 3/4-in. particleboard with 3/4-in. particleboard covering any seams.
  • 1/2-in. drywall.
  • 1/4-in. cement board.
  • Batts or blankets of mineral wool or fiberglass insulation secured in place.
  • Cellulose insulation installed as tested for the specific application.
  • Approved spray foams and caulks.

Code requirements for adding fire blocking and draft stopping apply to new construction.  When upgrades are made to an existing structure; fire blocking will need to be added when adding additions, finishing a basement, or running pipes and wires. 

Home owners should have multiple exit routes and plans to get out from levels of floors. Safety ladders are a good advice for any home.  It is also recommended that residents change the batteries in smoke detectors when they change the clocks every spring and fall. 

If you have experienced smoke or fire damage reach out to your local SERVPRO franchise.  When you have a smoke or fire damage emergency, your local SERVPRO franchise is already nearby and ready to help. We take pride in being a part of our community and want to do our part in making it the best it can be.

Recognizing the signs of water damage

7/23/2020 (Permalink)

pipe, water damage, inside cabinet Water Damage from Leaking Pipe in cabinets

Water can cause extensive damage when left unresolved.  Within an hour to a day damage to your home will begin.  Recognizing the early signs of water damage will keep the cost of restoration down and the extent of damage to the structure of your home and contents. In some cases, the water damage can be hidden behind walls and under flooring.  Inspecting older pipes and plumbing fixtures is a proactive measure to reduce the chance of a water leak.  Listed below are a few things to look for when water damage is present. 

  1. Changes to flooring, walls, or ceilings. 
  2. Visible stains that may appear on walls, flooring, and ceilings
  3. Musty smells are a sign of moisture that can cause mold growth
  4.  Utility bills that have increased with no known cause
  5. Sounds of running water under the home
  6. Paint that is cracking or flaking off
  7. Puddles of water from unknown cause

Nothing can destroy a home faster than water.  Insulation, plywood, subflooring, and wood studs can degrade and set up rot.  The rot is caused by high moisture levels and set up fungus that destroys the wood.  Dry rot is one of the most serious forms of rot that can manifest itself in property and, if left untreated, it can cause potentially irreversible damage to your home.  The effect and extent of water damage to a home is a very time sensitive situation. 

At SERVPRO of the Quad Cities we are highly trained Water Damage Specialists.  We specialize in extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end. 

Instead of waiting for a catastrophic water event be proactive and do not wait for repairs.  SERVPRO is a 24 hours emergency service faster to any size Disaster.   We are locally owned and operated servicing our area with highly trained technicians.   

Commercial Storm Damage Restoration

7/14/2020 (Permalink)

umbrella, heavy rain When it Rains it Pours

During spring and summer weather events can influence your business.  Wind with heavy rain can cause water damage to your building.  Having previous leaks repaired is a good idea before severe weather hits in your area.  Leaking windows and doors can cause damage and weaken the structure of your building.  Make sure the shingles on the roof are secure to keep your roof from leaking.  The exterior wall should be inspected for any cracks.  Cracks can lead to moisture in the building and a great opportunity for mold to grow.  Basements are a great concern when it comes to rising flood waters.  Taking precautions such as flood shields against the windows and doors of your basement can prevent damage from the rising waters.

Lightning is dangerous and can strike your building or cause trees to fall after being struck.  A lightning protection system can be installed to protect your building.  The rods intercept the voltage and send the current into the ground.  The protection system minimizes the risk of fires and electrical surges to your property.  In case of a power outage you should have a generator on hand.

Disasters can strike in many different forms and cause havoc on a business.  The sooner a plan is in place the less damage that will be sustained.  Your local SERVPRO professionals are highly trained and available for your mitigation needs 24/7.  We are dedicated to responding immediately to water and storm damage.  Our SERVPRO professionals are not only trained in structural mitigation but contents damaged by storms and other water events.  Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

If your home requires extensive restoration or cleaning due to damage your local area SERVPRO- Professionals can conduct an organized, efficient move-out of the affected area. A move-out has several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage. 

 If you are looking for trained professionals, immediate response time and a mitigation company that puts the needs of the customer first, call your local SERVPRO.  We are a company with experience in Fire, Mold, Water, Bio, and contents cleaning.  Look no further when seeking the best customer service for your Business. 

Water Damage during a Crisis

6/9/2020 (Permalink)

orange background, bold green wording water damage Choose SERVPRO for your Flood Damage

Damage caused by floodwater can be devastating and tragic when it happens to your home and property.   During a pandemic the repair time can sometimes be a slow and difficult process.  Finding available and reliable contractors can be a challenge.  If you live in a flood prone area have a safety plan that you are very familiar with.  Having a plan can reduce the risk of severity and provide protection for you and your family.

We at SERVPRO have highly trained technicians that follow all public health guidelines to protect you and your family from any spread of viral pathogens.  Our technicians enter your home wearing appropriate personal protective equipment.  Our services are available 24 hours 7 days a week for your emergency mitigation needs. 

Do not attempt to do repairs and handle flood water yourself.  Standing water from a flood can be dangerous and make you vulnerable to infectious diseases, chemical hazards and possible injury.  Flooding requires immediate attention and SERVPRO is a company with flood damage experience.   We provide timely and professional assistance. 

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO Professionals understand that your home is more than a structure.  We  specialize in restoring contents damaged by storms and other water damage events. If your home requires extensive restoration or cleaning your local SERVPRO Professionals can conduct an organized, efficient move-out of the affected area. 

When Dealing with Water Damage, Immediate Action is Crucial. Let Us Help 24/7! Highly-Trained Water Damage Specialists, Advanced Drying Equipment and Techniques. Call a trusted company that always puts customers safety, concerns and property first, SERVPRO!

Severe Weather during a Pandemic

5/29/2020 (Permalink)

round table, pandemic preparedness session, 4 individuals in session Planning for Severe Weather during a Pandemic

When dealing with severe weather during a Pandemic it can be very stressful.  When planning give yourself more time to prepare. 

  • Pay attention to your local guidance regarding updated plans for evacuations and shelters
  • Prepare a "go kit" with personal items you cannot do without
  • Prepare your emergency food, water, and medicine supplies

Make sure you pay attention to local guidelines about updated evacuations and shelters.  Some of your local shelters may be closed or have a smaller capacity due to the spread of germs.  If you need to go to a disaster shelter be sure to follow CDC recommendations for staying safe and healthy in a public disaster shelter during a pandemic.

During the event of an evacuation prepare a “go kit” with personal items you cannot do without during an emergency.  Include items that can help protect you and others from viral health risk.  Protective items should include hand sanitizer, or bar or liquid soap if not available, and two cloth face coverings for each person.  Face covers should not be used by children under the age of 2. They also should not be used by people having trouble breathing, or who are unconscious, incapacitated, or unable to remove the mask without assistance.

Understand that your planning will be different during a pandemic.  It may take longer to restore power and return home after a severe weather event.  First responders and hospitals are already overwhelmed with patients.  Make sure you have adequate supplies for your size of family and their unique needs.  Medications should be filled, enough water and food for 14 days and a reliable source to stay informed.

When returning home and you find yourself in need of repairs, water mitigation or cleaning and disinfection to limit the survival of emerging viral pathogens call your local SERVPRO.  We at SERVPRO of the Quad Cities are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we adhere to the highest cleaning and sanitation standards.

Emergency Ready Profile

3/26/2020 (Permalink)

green background, white wording, 50%, the percent of business that may never reopen after a disaster Is your Business Ready!

Why SERVPRO

Knowing what to do in advance in case of a disaster is crucial to the welfare of your business.  By preparing now, you demonstrate excellence in readiness planning by compiling a comprehensive information resource to use in case of a disaster.  By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. The ERP is a concise Profile Document that contains only the critical information needed in the event of an emergency. 

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."  This can help minimize the amount of time your business is inactive.  Mitigation services can start immediately saving time and money. 

A Profile of your facility provides:

– address, photo and directions to your location

– brief description of the facility

– Structural information and special instructions

– Total square footage and square footage by floor

– Type of flooring

– Supplemental backup power

– Hazardous material information

As many as 50% of businesses must close their doors during a disaster. Is your Business Ready?  Call your local SERVPRO Franchise to schedule and develop your Emergency Ready Profile.  You will have a provider that is recognized as an industry leader and close by.  SERVPRO can begin mitigating and saving your business time and money.

SERVPRO for Spring Cleaning

3/23/2020 (Permalink)

wording, Spring Cleaning Checklist SERVPRO for your Spring Cleaning HVAC needs

Why SERVPRO

Spring cleaning is a means of refreshing rooms after a long, stuffy winter.  We start with a list of how we can declutter, reorganize and polish the dust away.  SERVPRO can help by starting you off with our Air Ducts and HVAC cleaning. 

  • If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminates.
  • SERVPRO Franchise Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment.
  • For more information on duct cleaning contact your local SERVPRO Franchise Professional today.  SERVPRO of the Quad Cities, 256-383-4470.

Keeping your air ducts clean can lead to a healthier environment and a longer lifespan of your unit.  This can save you money on medical and home repairs.  Listed below are reasons to call your local SERVPRO to schedule your Air Duct Cleaning:

  • Preventing health issues. The most important reason you need to clean your air duct regularly is the health of your family. ...
  • Better performance on your system. ...
  • Eliminating the Musty Odor. ...
  • Increasing the lifespan of your system. ...

For more information on duct cleaning contact your local SERVPRO Franchise Professional today. With over 1,700 Franchises nationwide, there’s a SERVPRO Professional nearby and ready to serve you.

Always Here to Help

3/23/2020 (Permalink)

Chalk board. wording in chalk, response time matters, stopwatch Immediate response time to limit the amount of damage

Why SERVPRO

 “Thank You for Choosing SERVPRO, We are Always Here to Help”

When calling SERVPRO you are greeted with our friendly and accurate greeting.  Our Office Staff and Professional Team are thankful you have chosen SERVPRO for your emergency services and we are always here to help.  We provide 24/7 emergency service for any size disaster.  SERVPRO is a trusted leader in the Industry and has access to over 1,700 Franchises.  Our network allows us to be faster to any disaster no matter the size.  Each franchise has the training, experience, and equipment to quickly get your property and life back to the way it was.

Restoring property is less expensive than replacing property. Our professionals have immediate response time to limit the amount of damage.  With a quick response there is less expense to the homeowner and your insurance carrier.  We work directly with your adjuster to save our customer time and prioritize their claim. 

Not only is residential property a priority but commercial as well.  Time down is money lost and our professionals act promptly to assure your business is back up and running in a timely manner.  SERVPRO has developed the most extensive performance guidelines in the industry.  These guidelines assure you receive the best restoration service in the industry. 

During the time of a large loss or disaster, SERVPRO is composed of the best of the best restoration professional disaster team. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle large losses. 

At SERVPRO, the difference is our ability to dispatch trained production professionals When seeking the best of the best, call your local SERVPRO franchise for mitigation and large loss recovery. “Thank you for Choosing SERVPRO, We are Always here to Help”.

SERVPRO is Here to Help during this time of need

3/18/2020 (Permalink)

Wording, Why SERVPRO, We are prepared to clean and disinfect your home or business, according to protocols set forth by the C SERVPRO services for deep cleaning your home or business

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today –SERVPRO of the Quad Cites, 256-383-4470

SERVPRO and Vandalisim

3/16/2020 (Permalink)

Vandalism wording in 3 D SERVPRO commitment to your home or business when you have been a victim of vandalism.

Approximately 15 percent of Americans fall victim to vandalism each year.  Vandalism is one of the most common forms of crime committed against American households.  This act causes a violation of your sense of security as a property owner. Protecting your home or business from malicious destruction should be a top priority.  Taking common sense tips and applying them can help protect your property. 

Keep your property well lit:  Vandals gravitate toward dark areas.  Keep inside lights on to give an appearance of someone being home. Installing exterior lights equipped with motion detectors will scare intruders off.

Install a fence with a secure gate lock:  Vandals will not want to climb over a fence or try and break a lock.  Remember to keep the gate locked. 

Plant bushes or shrubs:  This not only makes your home or business attractive but serves as a deterrent. Shrubbery can consist of pointed leaves and thorns to cause climbing of going through them very uncomfortable.

Place video cameras on your property:  Footage of vandalism can be very helpful for the police.  Place them in open areas to deter vandals.

If you have been a victim of vandalism, clean up without delay:  Vandals want their malicious work to be seen.  If it is cleaned immediately, they are less likely to return.

Report your vandalism to the Police:  Reporting will let them know what areas need to be patrolled more often.

Keep your blinds and curtains closed when leaving lights on:  When your blinds and curtains are closed with a light on the vandals are not able to see if someone is home. This causes an uncertainty and deters them.

Install break resistant glass:  Shatter-resistant windows and light fixtures can make it much more difficult for vandals to damage your property, especially with lights. Vandals prefer the cover of darkness and typically go for lights first.

Your quick response to clean up will show you care about your property and will not have displays of vandalism.   SERVPRO Franchise Professionals will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. 

SERVPRO and Customer Service

3/5/2020 (Permalink)

Definition wording of customer service, SERVPRO WORKING TOGETHER TO PROVIDE TRUST AND EXCELLENT SERVICE

Our commitment at SERVPRO is to go above and beyond to keep our new and existing customers happy.  This is achieved by keeping our customers informed, resolving issues and always remaining positive.  We are not only there to provide quality work but to develop a relationship with our customer.  Once an emergency notification of a loss has been reported we are committed to arrive within 4 hours to stop further damage from occurring.  Our goal is set on restoring property back to preloss condition. 

During an inspection of a loss the results will be discussed with the customer.  They will be informed of all damage, rooms or areas affected and SERVPRO’S plan of action.   Our team of professionals and office staff will be with our customer each step of the way to ensure our customer has a full understanding of services to be provided. 

SERVPRO works with all insurance companies to make sure your claim is processed successfully. SERVPRO enacts specialized training and promotes adherence to IICRC Standards, so you can expect expert cleaning and restoration services nationwide.  Our National Accounts Managers are ready to assist insurance professionals with any questions they may have about SERVPRO. 

We at SERVPRO care about our customers and community.  As a team we work together to build your trust and provide excellent service.  Working with your local SERVPRO will save time and expenses due to our quick response time.  For your restoration needs call SERVPRO and expect nothing but the Best. 

Saving a Flooded Home

1/22/2020 (Permalink)

Residence, driveway, SERVPRO vehicle, open van door with extraction and drying equipment SERVPRO arrival equipped for water remediation and drying of structure.

Can a flooded home be saved?

One of the most damaging and devastating things you can ever experience as a homeowner is a flood.  A flood can cause lasting damage and how much damage determines if the home and contents are salvageable.  No matter what caused the flood, taking care of the problem earlier will make clean-up and repair easier.

The first step in any major home disaster is to remain safe.  You may need to leave your home and return when the home and surrounding area is clear of any hazards. Make sure the electricity and gas has been turned off before entering a flooded home.  Flood water can be contaminated and protective clothing such as rubber boots and gloves should be worn to protect yourself from any contaminants. 

If you have flood insurance, call your insurance agent to file a claim and report the damage as soon as possible.  While you are waiting on an adjuster and it is safe, organize all important information you may need.  Taking photos or videos will help when filing a claim.  The aftermath of a house flood can typically take the longest amount of time and providing your adjuster with as much information up front can save time and money on processing your claim.  

Every flooded part of your home will need to be thoroughly cleaned and disinfected.  This will include walls, floors, contents and areas where food preparation takes place.  Our SERVPRO team of Professionals are trained in structure and content water mitigation.  Water extraction, drying of ceilings, walls and floors are a service we offer using our truck mounted extraction unit or our portable extraction unit.  Our professionals are equipped with drying equipment that includes air movers, dehumidifiers and desiccants. Each piece of equipment plays an important role in drying out your home.  Failure to completely clean up your home after a house flood can lead to severe and costly damage

 Once the flood water has exceeded our team will determine what is salvageable and haul off any debris   Mold can begin developing within the first 24 hours after a flood, and once it has started growing it can be difficult to fully remove.   Due to the quick growth of Mold, removal of flooring, drywall and insulation may need to be performed.  These procedures are all a way of returning your home back into a safe and non-contaminated environment.  SERVPRO offers upholstery cleaning for your furniture as well as laundry and dry-cleaning service.

Our goal is to restore your home and get you back in as quickly as possible.    Call your local SERVPRO if you have experienced a flood from any source, including storm, sewage, appliance leak or frozen pipes.  SERVPRO works with all types of insurance carriers and provides inspection and estimates regarding your damage.   We are a 24/7 service and in ensuring customer satisfaction we will be with you each step of mitigation and restoration answering all questions and meeting your expectations.

Supercells

1/10/2020 (Permalink)

Supercell, thunderstorm approaching, lightning, dark clouds Supercell capable of producing damaging winds, hail and tornadoes

Supercells are storms that contain updrafts that rotate about a vertical axis.  This rotation is derived from shear in the environmental wind field surrounding the storm as it begins to grow.  Supercells often produce damaging wind, large hail and tornadoes.  Most of the strongest tornadoes are associated with supercells.

A supercell requires several very unique factors coming together in order to see one form.  All thunderstorms require moisture, instability and lift to form. Supercells require the same ingredients but must have wind shear as well to form.

  • Moisture: adequate amount of moisture has to present in order for a supercell to form.  On the Plains, the base line for good supercell thunderstorms is usually 50F. For supercells to be tornadic, the base line figures are usually dew points of 55F on the High Plains and 60F for the lower plains. These vary setup to setup though.
  • Moisture:Supercells require adequate moisture to be present in order to form. Instability and Lift: Unstable air is air that tends to rise when it is lifted. For air to rise, it has to be hotter than the air surrounding it, think about the old saying ‘hot air rises’. That saying is true for the atmosphere as well. Unstable air occurs when the air at the surface is warmed beneath cooler temps aloft. The faster the air tends to rise, the more unstable the atmosphere is.
  • Wind Shear: Supercells need to have the updraft rotating, this is accomplished through wind shear or wind which veers and speeds up with height.

If a storm that meets these criteria is possible for an area, the Storm Prediction Center will issue a severe thunderstorm watch or a tornado watch. If a storm with these criteria is imminent, your local Weather Service office will issue a severe thunderstorm warning or a tornado warning.

Over time (usually an hour or two), the supercells will completely break down and form into a strong line of thunderstorms. Since supercells usually form in the central Plains during the late afternoon hours, the supercells merge into a line by the late evening and nighttime hours and the line starts to race eastward. This is why parts of the south (especially Arkansas) often see a good portion of their severe weather in the middle of the night.

With the intensity of these storms getting prepared and remaining weather alert can save lives and property.  Stay tuned to your local news or NOAA Weather Radio for emergency updates.  If you have made outdoor plans move the activities to an inside location. 

Make plans to stay with a relative or friend if the structure of your home is not sustainable for high winds.  Mobile homes can blow over with high winds.  Arrive at your safe place well in advance to avoid being caught in your vehicle.  If you are driving pull over and stay in your vehicle.  Make sure your emergency flashers are on so are visible.

If your home or business is impacted by storms and emergency service is needed, SERVPRO of the Quad Cities is available 24 hours 7 days a week.  Our professionals are trained and equipped to provide your mitigation and restoration needs.  Serving our community and restoring loss to your property!

Kids and Fire Safety

12/16/2019 (Permalink)

3 children, wording Fire Safety, Red background Kids and Fire Safety

Fire Safety and Kids

 It is important to regularly review fire safety with kids, so they will be prepared in the event of a fire emergency.  Your childcare provider, teachers and parents should work together to teach children of all ages about fire safety. 

Talk to Children about Smoke Detectors and there importance

Discuss why smoke detectors are installed, how they work and the noise they make.  Children need to know the sound the detector makes is associated with a fire.  Be sure to change the batteries regularly to ensure the alarm is not going off due to low battery and causing panic in children.  Firefighters recommend changing your smoke detectors’ batteries every time you turn your clocks ahead or back for Daylight Saving Time.

Plan Escape Routes

If possible there needs to be two ways planned out of every room in your home.  Usually, this means a door and a window.  Evaluate your home and establish a plan especially for rooms that don’t have windows like offices and some media rooms. There should be a designated meeting space outside of your home for all members to meet and wait for you.  Make sure your children know to go outside and not to hide out of fear.

Practice Opening Windows

In the event of an emergency, older children should be able to complete the task of opening windows on their own.  Make sure all window screens can be removed quickly, windows are not stuck closed and security bars can be opened. 

Use Escape Ladders

Escape ladders should be installed near second floor windows.  Children should practice using them.  Practice a first floor window exit with younger children to give them some idea of what to expect.

Touch Door and Check for Heat

Instruct kids how to check doors to see if they are hot, and if so, how to find another way out.  Fire safety for children includes having them find a towel to use for handling, touching or grabbing items to avoid burns and to also use the towel or cover to protect their faces and cover their mouth.  If both exits of a room are blocked, kids should get as low as possible.  Lie on the ground, near the bed if possible that is where firefighters will look for them.

Use Your Hands, Not Your Eyes

Children should practice feeling their way out of the home in the dark or with their eyes closed.  This can be turned into a game by blindfolding your child and asking them to feel their way to a designated area.  Daycares and schools can set up an obstacle course to reach designated end points.  Using fun activities can teach children how to escape.

Stop, Drop and Roll

Teach children what to do in the event that their clothes catch fire.  Make sure they understand “stop, drop and roll”.  Act it out for them and have them practice with you. 

Out Means Stay Out

Teach children that once they are out of a burning house or building, they must go to the designated meeting place and never, ever venture back in. If a family member or a pet is missing, they should inform a firefighter or adult. There are too many tragedies where an individual who has gotten out safely ventures back into the home or building.

Practice Monthly

Practice your escape plan at least twice a year; monthly is even better. Just like schools, child care centers and homes should also practice fire drills.

Having your children well prepared can save lives.  Knowing what to do keeps them from panicking and keeping a mind set of getting out safely.  Remember that every household member needs to meet in the designated area that was established during your practice drill.  Create a chart with a layout of your home and list all exits, doors, windows and fire escapes.  Label rooms and add your meeting point.  Post your chart where it is visible to all on a daily basis.  

Winterizing Exposed Pipes

12/12/2019 (Permalink)

wording winterize, outdoor faucet, frozen precipitation Don't leave your outdoor faucet exposed to winter weather

Winterizing Your Exposed Pipes

Frozen pipes are the most common loss claim during the winter months.  As a general rule, temperatures outside must drop to at least 20 degrees or lower to cause pipes to freeze.  Pipes burst when water in the pipes freezes and expands.  If there is no water in the pipes they will not freeze.  There is no reason to turn off your water when leaving your home for an extended time if the heating system is left on. 

Unheated interior spaces like your garage, attic or basement are most at risk for frozen pipes.  The liberal use of insulation on any exposed pipes in these areas will help protect from freezing.  Other ways are to keep the garage closed as much as possible and don’t let your home fall under 55 degrees Fahrenheit.

Running water through the pipe, even at a trickle helps prevent pipes from freezing.  Water has a unique property that it expands as it freezes.  This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes.  No matter the strength of a container, expanding water can cause pipes to break.

If you turn on a faucet and only a trickle comes out, suspect a frozen pipe.  As the frozen pipe is treated leave the faucet open so water will flow through and help melt ice in the pipe.  The frozen pipe can be treated by applying an electric heating pad wrapped around the pipe, an electric hair dryer or portable space heater.  Apply heat until full water pressure is restored.  If unable to locate the frozen pipes or if not accessible a licensed plumber may need to be called.

If one pipe freezes in your home it is possible others have frozen.  Be sure to check all other faucets for water pressure.  Remember winterizing early while it is still warm and ensuring all exposed pipes have been insulated will greatly decrease the chances of frozen and broken pipes.  Broken pipes can lead to water damage to the structure of your home and contents creating costly repairs.  In the event of water damage to your home, please contact your Local SERVPRO for professional service.  Our services are available 24 hours 7 days a week including Holidays.

Tips On Protecting Your Business for Cold Weather

12/5/2019 (Permalink)

snow covered road, vehicles, power lines, sign wording yes we are open Keeping Your Business Running during Winter Weather

5 TIPS FOR PROTECTING YOUR BUSINESS FROM COLD WEATHER

Plan, Plan and Plan some more.  Making sure each employee knows their role and what is expected of them will save time and money.  Go over with you staff on ways to prepare and what each person should be doing.

  1. Make detailed plans, well in advance. Schedule a meeting to discuss what needs to be done. Don’t just stick to what you’ve done in the past but try to think afresh about how to approach every aspect of bad weather planning. 
  2. Find out the legal situation. Read up on employment policies on severe weather conditions so that you know what’s reasonable to expect of your staff and what’s not. The policies cover issues including entitlement to time off; entitlement to paid or unpaid leave; working from home; flexible working hours to avoid hour traffic and travel; and other provisions relating to your business and operational requirements.
  3. Staying at home doesn’t mean staying in bed. Home workers are often more efficient than office-based workers – and certainly more efficient than people who turn up after a three hour journey. With the right rules – and technology – in place you can make sure work gets done and make staff very grateful to you too. 
  4. The right technology outside the office. You need to work this out in advance, or it won’t work. Make sure your employees know how to log onto the remote server.
  5. The right technology inside the office. Take in consideration if there is a power failure that will affect your internet service. Make sure to have up to date records of every member of staff’s mobile and home numbers so they can be reached in case you are not able to make it in.
  6. Communicate. Keep in touch with everyone throughout the course of the bad weather. Conference facilities and chat software can be really handy for keeping a “live” conversation going. 
  7. Contingency planning. It might be worth considering cloud based solutions, even just as a back up, to ensure staff can access enough information to keep a skeleton service running. 
  8. Encourage staff to plan ahead.  It’s important to take into consideration the advice set out by the emergency services. If the police have issued a warning not to travel unless absolutely necessary, then this should be seriously considered. It’s crucial to assess what is reasonable risk for your employees and to advise them accordingly.
  9. Buy decent equipment. Encourage staff to put together “winter packs” for their cars, in case they become stranded. Buying snow tires in bulk for your vehicles early in the season could save money.
  10.  Call in a Professional. You can’t know, or do, everything yourself. Sometimes it’s worth turning to the experts and listening to what they have to say. And do that early in the process, rather than in a last minute panic when people are trapped under snowdrifts trying to get to work, and you’re losing business because of it. 

Live Christmas Tree and Safety

11/26/2019 (Permalink)

Santa, red suit, line of pine trees, snow Even Santa looks for the perfect Christmas Tree

Fire Safety during the Holidays when a Real Tree decks the halls of your home…

When showcasing a live tree in your home, the combination of tree dryness, electrical malfunction with lights and poorly located heating sources can make for a deadly combination.  The safest option is to purchase a live tree and cut it down yourself.  If a pre-cut tree is purchased make sure you check the trunk for stickiness and the limbs for flexibility.  If the limbs break off easily it is not a good tree.

Always place your tree away from heat sources like fireplaces, radiators, candles, heat vents or lights, and keep the tree base filled with water to avoid a dry out.  Your tree needs to be a minimum of 3 feet from heat sources.  Christmas trees alone result in 13 million dollars, annually, in property damage.  Remember you tree will need care by providing water and not allowing the base to go dry.  Check the base frequently, especially if you have pets that like to visit the tree for a drink.

Lighting the tree is not always the easiest or most volunteered for project, but what a beautiful sight it is once they are strung.  To keep your live tree safe and fire proof make sure to not plug more than 3 strands of lights into each other.  Use a power strip to add additional strands. Be sure to turn the lights off when going to bed or leaving the house. 

Keep all of your holiday candles away from your tree.  Use electronic candles and non-flammable decorations.  If you have a fire place in your home use a fire screen and make sure the embers are extinguished before going to bed. 

When you home is filled with the joy pets bring there are precautions that need to be taken to keep them safe.  Make sure the tree can not be toppled over by the mischief pet pawing at the delicate ornaments that look ever so tasteful.  Loop twine or fishing line around the trunk and tie to a screw in the wall.  If there are cords on the floor they can be duct taped down to keep your pets from chewing on them.  Keep the needles cleaned up off the floor to keep your pets from licking them and possibly ingesting insecticides or flame retardants. 

What joy a live Christmas tree can bring and a tradition that has been long practiced.  With a few safety precautions to follow all can enjoy through out the Christmas holiday. Let the tree decorating begin!

Types of Fire Extinguisher

11/18/2019 (Permalink)

fire extinguisher, use instructions, wording pull,aim,squeeze, sweep Remember PASS when using your fire extinguisher

There are 5 main fire extinguisher types – Foam, Water, CO2, Dry Powder and Wet Chemical.  To meet current regulations you should have the right type for your premises. 

The fire risk from the class of fire will determine what type of fire extinguisher will be needed.  You will also need to make sure you have the right size and weight.  There are different versions of both the Water and Dry Powder fire extinguisher meaning there are 8 types to choose from.

  1. Water
  2. Water Mist
  3. Water Spray
  4. Foam
  5. Dry Powder – Standard
  6. Dry Powder – Specialist
  7. Carbon Dioxide (CO2)
  8. Wet Chemical

Water extinguishers are the most common type for Class A fire risk.  They are used for Organic materials such as paper, cardboard, fabrics, textiles, wood and coal.  They are not to be used on fires involving electrical, kitchen fires, flammable gas or liquids.  Water extinguishers work by having a cooling effect on the fuel, causing it to burn much more slowly until the flames are eventually extinguished.  Water spray extinguishers are equipped with a spray nozzle meaning a greater surface area can be covered more quickly. Water mist extinguishers release microscopic water particles.  The particles suffocate the fire and create a wall of mist between the fire and the person using the extinguisher. 

Foam extinguishers are most common for Class B fires but can work on Class A fires because they are water based.  They can extinguish the same type of fires as the water extinguisher plus flammable liquids, like paint and petrol.  They are not to be used on kitchen fires, fires involving electrical equipment nor flammable metals. Most buildings need either water or foam extinguishers.

Dry Powder extinguishers are also called ABC extinguishers because they can take care of Class A, B and C fires.  They are not recommended in enclosed spaces due to the residue being difficult to clean up and easily inhaled.  They are not recommended for use on fires involving cooking oil, electrical equipment over 1000v, in offices or residential properties.  Specialist Dry Powder extinguishers are used only on flammable metals, such as titanium and magnesium.  Dry Powder smothers a fire by forming a barrier between the fuel and the source of oxygen. 

CO2 extinguishers are predominantly used for electrical fire risks and are usually the main fire extinguisher type provided in computer server rooms.  They can also put out Class B fires involving flammable liquids such as paint and petroleum.  They are not to be sued on kitchen fires, combustible materials like paper, wood or textiles nor flammable metals.  CO2 extinguishers suffocate fires by displacing the oxygen the fire needs to burn.  All work vehicles should carry a smaller 2kg CO2 extinguisher

Wet Chemical extinguishers are designed for use on Class F fires, involving cooking oils and fats.  They can also be used on Class A fires.  They are not to be used on flammable liquid or gas fires, electrical fires or flammable metals.  Wet Chemical extinguishers work by creating a layer of foam on the surface of the burning oil or fat, preventing oxygen from fuelling the fire any further.  The spray also has a cooling effect.

Be sure to place your fire extinguisher near the source of fire risk.  Safety is first and being trained in proper use can reduce injuries.  If the fire is out of control you need to use your evacuation plan.  Close doors behind you and always pay attention.   

Preventive Cleaning for Your Commercial Carpet

11/1/2019 (Permalink)

Office entrance, glass door, carpeted hallway Commercial Carpeted Entrance

Up to 24 pounds of dirt can be tracked in by customers and employees entering your place of business in just a 20-day work period.  Based on what type of carpet and pattern each office has will determine what type of cleaning and how often to clean.  The more you properly clean the carpet the better it will look and last longer creating a lasting impression on customers. 

 Regular vacuuming is one of the most cost effective ways of removing dirt from your carpeting.  For best results when using a vacuum go slowly over the carpet in both east/west and north/south directions.  This should be done daily in high traffic areas like the entrance and halls   

Medium traffic areas like general offices areas or corridors should be vacuumed daily, or at least 3-4 times a week.  Lower traffic areas like         conference rooms and executive offices can usually be done on a weekly basis.

Removing dirt and getting out a stain can be a real challenge. The sooner you can treat the stain the better your chances of successfully removing it. Some stains may require professional services.

Regular monthly and quarterly maintenance of carpets will extend the life and enhance the appearance of your company while saving your company money. SERVPRO offers professional residential and commercial carpet cleaning. Showcase Carpet Cleaning features oil-free shampoo, no residue, won’t attract soil and stays clean longer with no re-soiling.   We vacuum your carpet before any cleaning begins to remove surface soils and use a pilating process so there is no matting and fibers dry in natural position. If your company has rugs they can be picked up and brought to our warehouse for cleaning and delivered back. 

Call your local SERVPRO of the Quad Cites to discuss your needs for Commercial Carpet Cleaning and learn of our features, advantages and benefits of preventive carpet cleaning.  We are a team of cleaning specialists and offer top quality services.

Derecho Storms

10/31/2019 (Permalink)

Shelf Cloud Black Shelf Cloud, cloud beneath storm,Derecho approaching

Derecho Storms

Derechos are home to the most incredible shelf clouds nature can produce. A shelf cloud is a thick cloud that juts down from the sky, like a shelf hanging beneath the bottom of the storm. There are two different types of derechos. The most dangerous type is a progressive derecho. This is the kind of storm you see in the summer that speeds across entire states and leaves tornado-like damage in its wake. A serial derecho forms along a cold front.  Serial derechos are most common during the fall and winter months. 

Derechos are associated with bands of rapidly moving showers or thunderstorms variously known as bow echoes, squall lines, or quasi-linear convective systems.  The winds associated with derechos are not constant and may vary considerably along the path it takes.  Sometimes the winds are below severe level reaching 57 mph or less.  Severe winds from this storm can be from 75 mph to greater than 100 mph.

Derechos are most common in the central United States, but they can form just about anywhere around the world that experiences severe thunderstorms. A relentless summertime heat wave can trigger multiple derechos in one week if conditions are just right. They can leave behind more damage than a tornado, yet they're relatively unknown by anyone other than weather enthusiasts.

One of the reasons derechos can wreck such havoc is because they come on suddenly.  There usually isn’t much of a buildup to the strongest winds before they hit.  Conditions can go from calm to chaos in a matter of seconds.  The abruptness with which the winds can hit can even snap off the tops of trees.

The aftermath of many derechos looks like what you would see after a hurricane or tornado.  The winds destroy roofs, structures, barns and can cause wide spread power outages. The storm can produce wind damage over 200 miles long and last over 6 hours.  

Those involved in outdoor activities during the hot summer months are at a greater risk.  Campers or hikers in forested areas are vulnerable to being injured or killed by falling trees.  Occupants of cars and trucks also are vulnerable to falling trees and utility poles.  Even those indoors may be at risk from falling roofs.  Mobile homes in particular may be overturned or destroyed. 

Derechos are very powerful, destructive wind storms. The derecho initially starts as a cluster of storms that forms a squall line. This line of storms can eventually show a bowing structure, indicating stronger storms and more concentrated winds in those areas.  During the summer months when storms are predicted stay weather alert and move your activities inside if any way possible.  These storms are fast moving and approach suddenly. 

How to Prepare Your Car for a Storm

10/30/2019 (Permalink)

Basic Emergency Kit Supply List wording, Emergency Kit photo, supply list of items needed, Items to put in your Emergency Supply Kit

How To Prepare Your Car For A Storm

Having your car prepared will help you get home safely or wherever you need to go, when the weather is bad.  In case you can not get home due to road closures or storm damage to your home, you will have emergency supplies available.

 Keep your car in good condition by checking the tires, oil and water.  Make sure the lights and windshield wipers are in good working condition.  You do not want to find yourself stranded in the middle of a storm.  Ensure that your car has at least a half a tank of fuel in case the gas stations are closed.

First aid and emergency kits should consist of a multi-tool, flashlight and batteries and a visible jacket.  Any medication your family is taking should be included along with general pain medication.  

Keep an external battery charger fully charged for your cell phone, gps and other devices in the event you can not get home.  Store a map as well in case there is no service available for gps. Marking safe areas, motels and alternative routes in advance can save time and the worry of not being able to get home or to a safe location.

Keeping warm clothing such as waterproof clothes and boots is a good idea in case you have to abandon your car to walk.  It may be quicker to leave the car to walk to a nearby motel than trying an alternate route.  Abandoning your car should not be undertaken lightly. 

Cash on hand is recommended in case fuel, food or provisions need to be purchased.  During a storm the ATM may be out of service.  Have additional food and water in case there is a need to stay over night in your car. Make sure you have proper food for nutrition.  Having snacks available for children can keep them happier when having to spend an extended amount of time in a car. 

Keeping tools in your car will help assist with tires that may need to be replaced, changing bulbs or a shovel for digging.  Your emergency car kit should include items that can be put outside of your car to allow other oncoming traffic to visually spot you such as triangles.

Having the most important phone numbers you need in the car is recommended.  If your cell phone can not be charged or service is lost you will have a hard copy. Be sure to include your home owners and car insurance policy with emergency contact information. 

When we have the tools to wade the storm we come out safer and calmer. Make sure you car has all the recommended tools to keep you and your family safe if ever confronted with an unexpected emergency.  

To Restore or Replace Carpet after a Water Damage

10/21/2019 (Permalink)

sub floor, air movers, wet baseboards, electrical cords, mitigation Carpet and trim removal to allow air movers to dry sub-floor and wall

Water damage to any carpeted area must be dealt with immediately.  If flooded carpet hasn’t been properly dried after 24 to 48 hours, the remaining moisture creates the ideal environment for mold and harmful bacteria to grow. Mold-contaminated carpet is a health hazard. A particularly dangerous mold, Stachybotrys, is associated with wet carpet and can cause severe illness.

If water damage is from a clean water source and it was identified within 48 hours, then cleaning the carpet yourself is an option. If water damage is from a gray or black water source, call a professional. Recommendations for cleaning or replacing flood-damaged carpets and rugs will depend on the contamination level of the water and the length of time the carpet or rugs were saturated.

Water from toilets or other contaminated sources ruin your carpet for good. Carpet saturated with water considered to be “black,” such as groundwater or sewage, is definitely not salvageable and should be replaced at once.  If the sub-floor is particleboard, it will swell and disintegrate when it gets wet and will need to be replaced as well.

Getting to the water damage as quickly as possible will reduce the chances of mold developing and a greater chance of carpet being salvaged.  Listed below are tips to follow when carpet has been damage by a clean water source:

  1. Remove water as quickly as possible
  2. Use fans to speed up carpet drying process 
  3. Use a dehumidifier to dry out the room
  4. Sanitize walls and baseboards
  5. Check furniture

Carpeting can and should be saved after water damage whenever possible.  Extreme cases of black water flooding, proper restoration and sanitation should be done by professionals.  Your local SERVPRO can determine the level of contamination and recommendations on cleaning or replacing damaged carpet.  Dealing with the water damage immediately will determine if carpet and sub-flooring can be salvaged. Our professionals are available 24 hours 7 days a week to handle your emergency water damage.  We service upholstery cleaning as well when your furniture and contents have been involved in water damage. Call today to get an estimate or schedule your service.

Leave your sewage damage to the professionals at SERVPRO

10/17/2019 (Permalink)

Sewage damage,bathroom, toilet, bath tub, contamination, tile flooring Category 3 Contaminated Water

A sewage backup is an emergency problem that can pose a health risk or severe illness.  While sewage damage will be expensive to clean up, it must never be done yourself. There are many dangerous bacteria and odors that can be left without proper cleaning. 

Sewage water can contain viruses, bacteria, and other microbes that cause serious illnesses.  Our professionals use advanced equipment and products that remove the water and contaminates.  SERVPRO offers content cleaning on site or at our warehouse for your personal belongings that have been contaminated as well.

During a heavy rain it is common to have a septic backup.  Significant rainfall can flood the ground leaving it saturated making it impossible for water to flow out of the septic tank.  While some cases of sewage backups are not very severe because they are noticed right away, others can go untreated for days.

If necessary to have contact with the water protective measures should be taken.  A facemask, rubber boots, gloves and eyewear should be worn at all times to avoid contact. Opening windows to allow fresh air to circulate can help with the odor.  Highly porous materials with low cost or replacement value, such as carpet cushion, carpet, cardboard, wicker, and straw, should be removed and discarded as soon as possible. Other materials, such as saturated mattresses and cloth upholstery, regardless of value, cannot be restored and should be discarded. If disposal is necessary, these materials should be bagged in plastic for removal to a proper disposal site. Our professionals at SERVPRO remove and dispose of all contaminated material when deemed necessary.

If you suspect your sewage damage is due to a pipe burst then all water appliances should not be in use. Using water appliances will only add more pressure and water to the already existing damage.   Turn off the water in your home if the water valve is visible and you can access it to prevent further damage.  Prevent cross contamination by not going in or around the sewage water and tracking it to other rooms in the home or office.

There are 3 types of contaminated water:             

Category 1 water is from a clean source like a broken water supply line or a leaking faucet  

Category 2 water is contaminated and could cause discomfort or illness. Examples include washing machine overflow; toilet overflow with some urine,  but no feces; or dishwasher overflow.

Category 3 water is grossly contaminated and could cause severe illness or death if ingested and any contact should be avoided. Examples include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

If you have experienced any type of water damage, call SERVPRO of the Quad Cities.  We are a 24 hour 7 days a week service.  We are here to safely restore your home or business.

Fall Tornadoes

9/20/2019 (Permalink)

open green grassy field, dark grey scale clouds, tornado funnel touching down Tornado touching down in open grassy field.

Fall Tornadoes

The Southern United States has suffered more tornado fatalities than any other part of the country. Some areas experience repeated damaging tornado events, such as the Tennessee Valley and in northern Alabama.  The state of Alabama is tied for the most reported F5 tornadoes.

The second half of October and especially November can often be a second season for tornadoes and severe thunderstorms.  These months are the counterpart to spring, when strong fronts and upper-air systems march across the United States.  When enough warm, moist air accompanies these weather systems, the unstable conditions yield severe thunderstorms and sometimes tornadoes.

In the United States over 80 deaths and 1,500 injuries are associated with tornadoes each year.  If you and your family are prepared ahead of time, you’ll be able to take the necessary action steps to survive a tornado and its aftermath.

Tornado safety tips before the storm
1. Be prepared – Tornadoes can strike at any time, 365 days a year, with or without warning. Make sure your family knows your plan of action if a tornado warning is issued for your community. Some things to consider include discussing the best place to take shelter in your home, the difference between watches and warnings, the county you reside in, steps you will take during and after the storm, and creating a safety kit.

Tornado safety tips after the storm
1. If you’re away from your home at the time of the tornado, try to return safely. Listen to news reports to see if you can get up-to-date information about your neighborhood. Watch for fallen debris and power lines, and heed the advice of local authorities.

Staying on top of the weather is imperative.  Having a weather radio with a backup battery and a smartphone app is a way to stay notified of alerts and notifications.  Keeping safe is taking all alerts seriously and staying in your safe place until they have expired.  Remember that tornadoes are possible every single month.  Our weather is unpredictable and even thought numerous watches and warnings have not produced a tornado doesn’t mean that each one will have the same outcome.  Stay prepared and safe.

SERVPRO General Cleaning Services

9/18/2019 (Permalink)

SERVPRO employee, den living area with home owners contents, red rotobrush to clean ducts After a Fire Damage SERVPRO can clean the Air Ducts for smoke odor that is absorbed by the dust

SERVPRO is known for their services in Water Remediation, Fire Restoration and Storm Damage Restoration.  Regardless of the disaster SERVPRO is always ready to serve our customers and community.  Some services that our customers may not be aware of are specialty cleanup and restoration services. .  Our professionals are highly trained in all areas of services that SERVPRO has to offer.  

The residential and commercial cleaning services performed by SERVPRO Professionals provide a safe and clean environment for your family and customers.  Listed are several of our cleaning services that you as a home owner or business owner may be interested in that you were not aware we provided:

Carpet and Upholstery Cleaning - We remove the dirt by using a  non-oil based synthetic cleaning method that allows your carpet to remain cleaner longer and keep stains from coming back.  A pre-test is done as well to ensure the best method of cleaning and synthetic product is used to receive a quality result

Air Duct Cleaning - Regular duct cleaning improves the quality of air in your home.  When air ducts are clean the heating and air is more efficient. 

Odor Removal - moving into a new home with smoke odor, pet odor or musty smell call SERVPRO professionals for odor removal

Sewage and Bio Hazard Clean Up - Bio Hazard material calls for a deep cleaning service. We are a team of cleaning specialists that are trained in handling bio material. 

SERVPRO is always here to assist with your residential or commercial disaster as well as general cleaning needs.  We offer professional and high quality service and products.  We are a trusted leader in the industry and a preferred vendor for many National and Local Insurance Companies. 

SERVPRO and Customer Service

9/13/2019 (Permalink)

hand written letter from satisfied customer-wording of praise on techs and workmanship Customer Feedback on Services

SERVPRO and Customer Service

Our Vision Statement is to be the most reliable and consistent restoration company in North Alabama.  Being reliable to our customers is letting them know we are available 24/7 for an emergency loss to property.  Our customer is the most important part of our business.  They are the purpose of our work and they are doing us a favor by giving us the opportunity to service them

Customers of SERVPRO are what drive our employee’s actions.  We are here to take care of their needs by providing and delivering professional, helpful, high quality service.  This service starts at the beginning of the customers needs and extends even after the customer’s requirements are met. 

Our Mission Statement at SERVPRO is To Maintain a Team of honest and reliable people who serve our community by exceeding expectations while helping them recover from losses to their property.  Our team of technicians are highly trained and managed by an exceptional team of Management. They are required to attend weekly meetings to ensure workmanship and proper procedures and are WRT Certified through the IICRC. 

The key aspects our customers will experience with SERVPRO are:

The key aspects our customers will see from SERVPRO are:

1.     Managed Commitments

2.     Communication

3.     Start things and Complete them

4.     Being Truthful

5.     True to Our Values

During the event of an unfortunate property loss, call upon SERVPRO and know that our commitment is to you and your property.  Let our team of trained technicians take the worry out of your hands by delivering professional and high quality service.  Your home is a large investment and restoring it back is our job. Be assured that we are going to be reliable and consistent.

Is Your Business Hurricane Ready?

9/11/2019 (Permalink)

hurricane destruction including debris, vehicles stranded, destroyed homes and excessive water Destruction from Hurricane Dorian 2019

Significant portions of the United States are at risk for the effects of tropical storms and hurricanes. It is important that a business throughout the country understand the risks and potential impacts and prepare accordingly for a Hurricane.  The National Hurricane Center reports the greatest threat to life and property along the coasts are storm surge and large waves caused by hurricanes. Inland flooding accounts for more than 50 percent of hurricane-related deaths each year. Furthermore hurricane force winds and windborne debris can destroy buildings and mobile homes and pose a major risk to people and property.

Preparing your Employees and business is the best way to diffuse the impact of a Hurricane or Tropical Storm.  Listed below are some steps for you as the owner and your employees to learn and practice:

  1. Prepare A Plan and Practice It! – Plan an overall strategy that extends to all parts of your business.  Back up data and relocate equipment to an offsite location.  Make sure that all data is correct on your employees so they can be reached easily.  Remember that Practice makes Perfect.  Your plan needs to be practiced and tested.
  2. To remain competitive in today’s business society, businesses depend on information technology. Without access to data, business quickly comes to a screeching halt.  Since there is advance warning when a hurricane approaches, it is important to transport your data quickly and at the first sign of trouble.
  3. Protect Your Site - Ways to do this include Uninterruptible Power Supply (batteries and generators), backup water source and a supply of gasoline powered pumps to keep the lower levels of the facility clear of flood waters.
  4. Operate Remotely - Employees may be unable to leave their homes in a state of emergency or may be unwilling to leave their families. It is very important to plan for this scenario in which your business facility is operational but the employees are unable or unwilling to get there. One way to prepare for this contingency is to develop a method to operate the critical components of your business remotely.
  5. Establish an On Site Support Plan – Prepare a specially selected team of employees to provide support for the business.  This would include employees on site and others to oversee the homes and family members of those that remained on site.
  6. Secure A Recovery Services Provider – They can continue doing business for you during your outage
  7. Declare Early – Activate your recovery plan.  Do not hesitate and wait to long to put in place what you have practiced. 
  8. Implement an Effective Communications Strategy - Communications are important to any business entity. In the event of a pending hurricane, it becomes even more crucial. Communications are needed to coordinate emergency activities, to implement the recovery/contingency plan, to warn employees of impending danger.
  9. Expect the Unexpected - Remain flexible and adaptable.  Prepare, Plan, and Practice

 The key if to prepare for the risks and to act on those preparations when alerted by emergency officials. 

How You Can Help Victims of Hurricane Dorian 2019

9/11/2019 (Permalink)

Red triangle with white exclamation point on a wave for Hurricane Warning. Wording Hurricane Dorian How Can Your Help. Helping the Victims of Hurricane Dorian 2019

Hurricane Dorian roared ashore last week with 185 mph winds and heavy rains causing substantial damage to homes in Grand Bahama and Abaco before heading back out to sea, and returning to lash North Carolina’s Outer Banks.  The storm was extremely powerful, long-lived, and destructive.   Dorian developed from a tropical wave on August 24 in the Central Atlantic. The system gradually intensified while moving toward the Lesser Antilles, before becoming a hurricane on August 28. From August 26 to August 28, the storm affected Caribbean nations and territories devastated by hurricanes Irma and Maria in 2017. Dorian's 185 mph (295 km/h) sustained winds at landfall on Elbow Cay ties it with the 1935 Labor Day hurricane as the strongest landfalling Atlantic hurricane, measured by sustained winds. The true death toll is unknown, but news sources in the Bahamas suggested that it may exceed 3,000. Property damages were estimated at $7 billion for the Bahamas. Damage estimates in the U.S. and Canada are currently unknown

If you want to know what you can do to help out, here are a few tips:

  • While you may want to send food and other items, the infrastructure may not support those donations. Many organizations have been clear that cash, or cash equivalent, is preferred.
  • Be wary of personal solicitations on your doorstep or over the phone. Make sure that gifts made by checks or credit card gifts are secure. If you don't want to donate online or by text, most organizations have alternatives, like donation forms that you can mail together with a check. 
  • Check out the credentials of a potential donee/charitable organization before you donate. If you’re looking for a tax break, you can always confirm charitable status through the Internal Revenue Service (IRS) web site using the TEOS Search Tool. Remember that some organizations, like churches, may not be listed on the IRS website, so don't be afraid to ask organizations which don't appear on the list for more information.
  • For federal income tax purposes, you can only deduct contributions to qualified tax-exempt charitable organizations.
  • Read the fine print before sending money abroad.  Details are always important but especially if you’re not familiar with an organization. You can always give to S. charities that provide international aid and still claim a deduction. 
  • Be sure to document your gifts and get receipts: the IRS requires that you do so for tax purposes and having the information available is handy if you want to follow up with another donation. Never hesitate to ask the charitable organization or your tax professional if you have questions.

If you want to help but aren't sure where to start, tax-exempt charities that have indicated they are accepting Dorian-specific donations include:

  • American Red Cross.To make a financial donation, visit org, call 1-800-435-7669 or by mail a donation form.
  • Catholic Charities of USA.To make a financial donation, visit CCUSA's disaster-specific website.
  • Global Giving. To make a financial donation, visit their website.
  • Salvation Army.To make a financial donation, visit helpsalvationarmy.org or call 1.800.SAL ARMY.
  • Save the Children.To support Save the Children’s response efforts, visit their website.
  • Team Rubicon.To assist a team of military veterans and first responders with their Bahamas response effort, you can make a donation on their website.
  • Water Mission.To help provide emergency safe water solutions to people in dire need in the Bahamas, you can make a donation on Water Mission’s website.
  • World Central Kitchen.To help Chef José Andrés feed survivors of Hurricane Dorian, visit WCK’s website: wck.org

Creating a Fireproof Workplace

8/26/2019 (Permalink)

Fire Extinguisher, Fire Alarm with Be Aware Know Where wording Fire Safety at the Workplace

Creating a Fireproof Workplace

 Creating a safety plan, securing your premises, installing sprinklers and fire extinguishers, and developing and practicing an evacuation plan all lead to a safer workplace.  Employers should train workers about fire hazards in the workplace and about what to do in a fire emergency.  If you expect your workers to use portable fire extinguishers, you must provide hands-on training in using this equipment..  Fireproofing an office should be a top priority.

  Fire can severely impact productivity, ravage inventory, and cause very costly infrastructure damage.  Claims for injuries and death can lead to higher premiums, and sometimes lawsuits.  The following practices can reduce fire hazards in the workplace and reduce the likelihood of claims.

  • Train employees to look for signs of hazards
  • Store paper and cardboard in a proper area
  • Oil, grease and solvents should be stored in a fire resistant container and removed from the premises as soon as possible
  • Make sure all flammable liquids have lids and are covered when not in use
  • Establish a strict smoking policy and enforce it
  • Train employees on fire response and have fire extinguishers  in designated areas

A business that uses vehicles for delivery and hauling equipment should make sure employees are trained properly on refueling.

  • Refuel in a safe area where there are no sparks or cigarette smoking allowed
  • Store and transport fuel in a Department of Transportation approved container
  • Refill containers on the ground and not in the back of a vehicle
  • Do no refill vehicles or equipment while running
  • Ground yourself before you start refueling to prevent static buildup

Using electrical cords improperly is a work place hazard.  We tend to overload when trying to get everything where we want it.  Remember that electrical cords that are rated for indoor use are not appropriate for outside.  The cold and heat can compromise the cord.  Cords should not be ran under doorways and through windows.  Shutting the doors and windows can squeeze the insulating jacket and cause sparks. 

Controlling a hazard at its source is the best form of protection.  Every worker plays a role in fire safety.  Recognize and resolve any hazards you may notice. 

How to Spot Electrical Problems in Your Home

8/23/2019 (Permalink)

Fire started in electrical outlet with Electrical Fire Prevention wording Preventing Electrical Fires in Your Home

How to Spot Electrical Problems in Your Home

Most Electrical Fires are caused by faulty electrical outlets and old, outdated appliances. Other fires are started by faults in appliance cords, receptacles and switches. A worn or frayed cord can send heat onto combustible surfaces like floors, curtains, and rugs that can start a fire. There are signs to look for and smells that will let you know if your home is in danger of an electrical fire.  If you notice any of the signs below take safety precautions to locate the source: 

  1. Circuit breaker keeps tripping.
  2. Burnt smell with no identifiable source. (If you smell something burning and can't            
  3. find the source, call the fire department).
  4. Several discolored or charred outlets and switches.
  5. You have old outdated wiring.

 Hidden Dangers:

 There are other electrical fire dangers in your home that, while they may not be as obvious, are no less dangerous.

Old Wiring – if the home is over 50 yeas old

Aluminum Wiring - houses built in the 1960’s and early 1970’s

Arc Faults - when electrical current veers off its intended path

Counterfeit Electrical Products – buy electrical products only form reputable retailers

Extinguishing an Electrical Fire

Electrical fires are tricky to put out. If you douse them with water, you run the risk of electrocution, and not all chemical fire suppressants will extinguish them completely. To be safe, make sure your household fire extinguisher is rated A-B-C, which indicates that it is effective against fires involving ordinary combustible materials, flammable liquids, and electrical equipment.

Prevent House Fires by Cleaning out Dryer Vents

8/21/2019 (Permalink)

white dryer with flames shooting out Preventing Fire Damage from Clogged Dryer Vents

One of the leading causes of a house fire is an appliance we look at as harmless.  Lint and other debris can build up in your dryer hose and vent duct, reducing air flow, backing up exhaust gases and eventually creating a fire.   The National Fire Protection Association reports nearly 17,000 home clothes dryer fires each year. These clothes dryer fires cause around 51 deaths, 380 injuries, and $236 million in property loss.  34% of dryer fires are due to not cleaning the dryer.  Overloading your dryer is as much a big deal due to excessive lent that causes poor ventilation.   When there is no where for the excessive lent to go it can cause overheating of the dryer which can turn into a fire hazard.  Dryer vent ducts should be inspected at least once a year to reduce the risk of fires and carbon monoxide poisoning.   

 When a dryer becomes clogged it gives off signs that we need to pay attention to and resolve.  Acknowledging these signs immediately can reduce the chances of severely clogged ducts and a potential fire hazard.  Below is a list of things to look for when determining if your dryer hose and vent duct could be clogged:       

  • A musty odor is discovered in the clothing following the drying cycle
  • Clothes seem unusually hot to the touch
  • Excessive heat is noticed in the room in which the washer and dryer are operated
  • The dryer vent hood flap to the exterior of your home does not open properly when you use the dryer
  • Debris is noticed within the outside dryer vent opening
  • Large amounts of lint build-up in the lint trap during each cycle
  • Odor noticed from dryer sheets used during the drying cycle

Taking steps to prevent a dryer fire can start by reading the manual for instructions and warning signs during installation.  After each load of laundry the dryer vent should be cleaned of lent and the dryer checked for any debris that could have fallen out of clothing.  Listed below are more safety precautions to take to ensure your dryer is working properly and not a fire hazard:

  • Clean the filter with a nylon brush at least once every six (6) months or more often if it becomes clogged
  • Completely clean lint out of the vent pipe every three (3) months
  • Check occasionally through the venting system behind the dryer to ensure it isn’t damaged
  • Put a cover on outside wall dampers to keep out the elements
  • Ensure the outdoor vent cover opens when the dryer is on

These recommendations should be followed and practiced by all that utilize a dryer in their home.  Taking precautions can save lives, millions in property loss and reduce the risk of injury.  Call today for your inspection and scheduling of duct cleaning at your SERVPRO of the Quad Cities.  We are available 24/7 servicing our community.

Water Damage and Electrical Wiring

7/24/2019 (Permalink)

Avoid Electrical Shock

The Dangers of Water-Damage and Electrical Wiring

Returning home after water damage has affected your home can be very devastating and stressful event.  While your instincts tell you to start cleaning and removing items the most important and first step should be safety.  Knowing what safety precautions to take can safe a life and reduce the risk of a fire. 

Electricity and water are dangerous when combined because water is a conductor of electricity.  Water allows electricity to flow through it.  Any kind of damaged wiring allows for a risk of electrical shock and puts family or your employees in life threatening danger.  Any wires that have come into contact with standing water should be immediately inspected by a professional.  Not only are exposed wiring a threat for electrical shock but a risk of a devastating property fire.

If the water has risen to an electrical outlet one should try and switch off the power source.  Once all power sources are turned off the electrical equipment can be unplugged.  This allows the equipment to have a greater chance of being saved. 

As with electrical the smell of gas is another safety concern.  If you return to your home or business and smell gas you should leave immediately and notify the authorities there could be a risk of explosion. 

When dealing with a water damage to a business or home consider the signs and safety tips listed as a safety precaution:

     Any wires that have come into contact with      water should be replaced by a professional

     If a humming or buzzing noise is heard do not attempt to handle in any way

     If a buzzing wire is in a pool of water avoid the area.  Water carries a charge and is as      dangerous as the wire.

     Try and switch off the power source. 

     Do not try to operate electrical equipment or appliances that have come into contact with water

With any catastrophe that has caused damage to your home, Safety should be your first concern.  Our homes are one of the most expensive investments and having a safety plan and safety precautions to follow can save lives and your investment from further damage.  

SERVPRO of the Quad Cities has trained technicians in Water Restoration.  If you find your home under water call for clean up and drying out.  Safety first and then the professional cleanup begins. 

Mold and Lake Homes

7/19/2019 (Permalink)

Mold found in closet of home

Mold and Lake Homes

When a building, such as a lake house, is closed up and has little to no ventilation, mold has the opportunity to grow and contaminate the structure.  Mold is quick growing and can take hold in 47 hours.  To prevent this mold growth, make sure that moisture and humidity is reduced as much as possible.  In order for the mold to grow it takes a damp environment, so taking measures to control the humidity will control the growth.  Consider taking the steps below to control mold issues and keep your homes environment from inviting mold to grow.

  • Increase the ventilation in your home. Air movement reduces mold growth.
  • Try running a fan or air conditioner when you are away.
  • Leave interior doors open
  • Have a dehumidifier in your home
  • Remove all wet towels and wet clothing from home and dry outside
  • Remove water from the toilet and bottom of dishwasher when leaving the home for an extended amount of time
  • Make sure your gutters have been cleaned of debris
  • Removing and cutting back on tree branches can allow the sun in
  • It is also a good idea to make sure someone periodically checks on your Property so any issues can be addressed early on          

Mold is a living organism that naturally exists in the outdoor environment. Mold ejects spores into the air. These spores are similar to plant seeds and will grow additional mold when and if these spores land upon an area which provides moisture and a suitable food source.  While Mold can be a cause for concern, following the preventative measures listed above can ensure your property is suitable for occupancy.

 Non-porous items like metal, concrete, countertops, appliances, and decking can be cleaned with an eco-friendly product.  When items such as carpets, upholstery, ceiling tiles, mattresses and dry wall become invaded with mold they will need to be discarded of.

If you return to your lake home and find yourself with a mold issue call SERVPRO of the Quad Cities for an inspection and moisture check.  Our technicians are highly trained in Mold Remediation. 

Keep your business safe by being prepared with an ERP.

7/16/2019 (Permalink)

Steps to take to keep your Business from Flooding

Taking the right steps can help flood proof your Commercial Business

Flooding is one of the biggest concerns and can cause the most damage to your Commercial building, but when you are properly prepared and take the right measures you can help flood proof your business.  The more prepared you are and having a risk assessment can protect and keep the doors of your business open. 

What can you do to Keep your Business from Flooding?

Business Continuity Plan

     An effective business continuity plan builds upon four key steps, such as

     identifying flood risks, assessing critical business components and the  

     resources to support them, and where to house back-up and maintain critical  

     equipment at another location or safe space.

Flood Insurance

Usually, basic commercial property insurance does not cover floods, so make sure to get flood coverage through the federal government’s National Flood Insurance Program.

Design and Construction

Take precautionary measures with the design and construction of your building, especially if you are located along the coastline or in a high-risk flood zone.  Consider elevating your building if it is waterfront or in a flood prone area

Clean Up

Prevent water from backing up into your building by cleaning out gutters, downspouts, and roof drains before a storm.

Flood Barriers

     Metal Flood Barriers can be a great way to help shield your business from   

     high-velocity water loads. These highly resistant metal flooding protection

     systems have a long and effective flood barrier in flood-prone areas all over

     the world.

     Aqua Barrier inflated water dams are the ultimate flood barrier for commercial

     areas. The barrier guards your business by placing it around the premises

     preventing invasive water from damaging your property.

Keep your business safe by being prepared with an ERP.

SERVPRO of the Quad Cites can schedule your Commercial Emergency Ready Profile.   The Profile is designed to help business owners save time and money.  Before an emergency strikes your business your SERVPRO Marketing Representative will know your specific emergency contacts, business needs and circumstances allowing a quicker response time.  For more information on the SERVPRO ERP System call us at 256-383-4470.

Routine Maintenance to avoid an ac leak in attic

6/10/2019 (Permalink)

Water damage to ceiling from ac drip pan that is overflowing.

What’s the best way to avoid an air conditioner leak? Routine Maintenance.

When the air conditioning system runs, it not only cools the temperature of the air in your home, but it also removes humidity out of the air within your home and collects this moisture in a large drain pan inside your AC system below the system's evaporator coil.  In a very humid climate, air conditioning systems remove 20-30 gallons of water a day from the air within your home and all this water has to drain somewhere.

Unfortunately, sometimes condensate drain pans and lines can get damaged or clogged. Overflowing drip pans are a serious hazard that homeowners need to be aware of. The excess water can saturate your home’s ceiling, causing mildew, mold and eventually rot.  In fact most homeowners fail to realize there is a problem with their ac unit until the attic is saturated with water

Regular maintenance for your HVAC unit will keep your condensate line from clogging in the first place. Getting into the habit of inspecting your attic on a regular basis for signs of moisture and the ac drip pan can reduce the chances of a major catastrophe and damage to your home.

The following tips can be used for reducing the chances of water damages:

  • Ensure that the central AC system is installed using a secondary drain line, more so if the unit is in the attic.
  • Have drain pan shutoff switch installed, and equip it with a float.
  • Ensure AC unit is installed with a safety pan to catch overflow.
  • Regularly clean HVAC filter or change it out.
  • Ensure correctly insulated duct work.
  • Regularly check on AC refrigerant levels.
  • Use a 50/50 solution of water and bleach to prevent mold or mildew build up in condensate pump.
  • Ensure drain lines include an air vent and p-trap.
  • Have a yearly HVAC maintenance schedule to ensure best performance while minimizing AC and furnace repairs.

Introducing the float switch

A float switch is an electronic water sensor for your HVAC system. It gives your AC system the ability to detect if it has a clogged drain, and if the switch detects a clogged drain , it immediately shuts the system off.  Float switches are great, and can save an expense of coming home to a collapsed ceiling or water damage to your home and furnishings.   Remember when moving into a new home check to see if the previous owner had one installed on the HVAC unit for safety measures.

In the event of a  water damage SERVPRO is always here. At SERVPRO of the Quad Cities, we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us 24/7 at (256)-383-4470

Be READY for Severe Weather

6/2/2019 (Permalink)

Are you ready for Severe Weather?

Severe weather in North Alabama is unpredictable and SERVPRO® of The Quad Cities wants you to be safe no matter the season! Below are some severe weather readiness tips to help guide you, no matter what type of disaster you may encounter.

Weather Radios: Weather radios are the most reliable way to receive notifications of severe weather in your area. Although cellular phones, weather apps, social media as well as wireless emergency alerts (WEA’s) are what the majority of us depend on to keep informed, the truth is those devices can have their limitations during severe weather and can be interrupted. Mobile devices rely on towers and those towers can be damaged and cease to function during severe weather. A weather radio, WITH CHARGED BATTERIES, is the most reliable way to be informed of severe weather. Be sure to properly program your weather radio so you only receive the alerts you want for the counties you want.

Emergency Supply Kit: Having an emergency kit can be a life saver. Most emergency management agencies recommend supplies for up to three days. The following is a list you can use as a guideline:

  • Water – 1 gallon per person per day
  • Food – non-perishable
  • Manual can opener
  • Battery operated radio, preferably a weather radio
  • Flashlight
  • Extra batteries for radio and flashlight
  • Frist Aid kit
  • Whistle to signal help
  • Clothing, blankets
  • Dust mask or bandanas
  • Plastic sheeting, garbage bags, and duct tape
  • Wrench or other tools to shit off utilities
  • Hygiene items
  • Important documents. (Copy of insurance policy, bank account info, identification, etc.)
  • Fire extinguisher
  • Matches in waterproof case
  • Cash

Make family plan: Make sure all members in the household are aware where they are to go in the event of severe weather. If for some reason the family is separated in the event of a severe storm, have a meeting place established as to aid in finding each other amidst devastation.

Call SERVPRO® of The Quad Cities at 256-383-4470. We are here to help!

Treat Mold with Caution

3/27/2019 (Permalink)

In Florence, mold damage is a common problem. It affects all kinds of homes and businesses. It is not something to be scared of; it happens to almost everybody, at some time in their lives. However, it does need to be treated with caution. Mold damage, though common, can be both expensive and can cause health effects. 

This is why the only effective solution for dealing with chronic mold damage in Florence is to call in the experts. Qualified mold damage restoration teams have the necessary skills and expertise to make sure that all of the damaged areas of a property are safely removed. If you do not seek professional advice, you risk the problem becoming a recurring one. 

This guide to the importance of professional mold damage restoration will help you get to grips with the best possible solution. 

Fix the Source of the Issue 

While homeowners can go some way to removing the superficial signs of mold damage (visible marks and blemishes), it is much more difficult to pinpoint the cause. And this is vital if the problem is to be eradicated for good. Mold damage restoration experts are trained to look for patterns and uncover the source of the destruction. More often than not, the mold is being caused by an unidentified leak within the building or humidity issues.  

Recognize the Type of Mold 

It is a common misunderstanding to assume that all mold is the same. In fact, there are more than 10,000 different varieties. As they all require a slightly different approach, identification is key to tackling mold damage. Nobody expects you to be able to distinguish between the characteristics of a thousand mold samples, so take the job to somebody who is specially trained for it. 

Use the Right Equipment 

Another important benefit of using a professional mold damage restoration service is access to specialized equipment. You might have a basic dehumidifier in your home or workplace, but this won’t be strong enough to tackle a serious problem. If there is evidence of high level mold in the building – which causes negative health effects – protective clothing is needed to ensure safety. 

Prepare for Disaster with our Emergency READY Profile

3/25/2019 (Permalink)

Your business is thriving. On any given day, your sales team is firing on all cylinders, your office is bustling with activity and your operations team is running circles around itself trying to keep up.

You know one the biggest threat to your organization is operational downtime.

That's where we can help.

SERVPRO of The Quad Cities is a full service commercial restoration firm. Our training and experience allows us to handle any emergency at your business in a professional way to reduce operational risks, minimize downtime and save you money.

Consider this: 50% of businesses that suffer a major disaster will never reopen. And of those that reopened, most of them had a plan.

Do your employees know your chain-of-command?

Do your night teams know where your water shut-offs are?

Would your employees be able to direct first responders in the event of a fire?

Put simply: Is your team prepared to deal with situations like fire, water & mold damage? 

Thankfully, SERVPRO of The Quad Cites can help you prepare for disaster with our Emergency READY Profile.

With the Emergency READY Profile, SERVPRO will help you create a functional profile that can be used for things like staff emergency manuals, emergency contact information and building emergency critical information. Because disasters often happen when you are away, your team will have all of this data at their fingertips, whenever it's needed.

Give us a call today. The consultation and Emergency READY Profile is offered at no cost to your facility. 256-383-4470

Professional Water Restoration Is A Smart Move

3/23/2019 (Permalink)

After a water emergency that floods a home or business, the last thing that most people want to deal with is a bill for cleaning up the damage. This is what leads many homeowners to attempt water damage cleanup on their own instead of calling a professional. 
 
If you're in need of water removal in Florence, you may be tempted to save money by trying to get rid of the excess water on your own. However, going this route typically has more consequences than benefits and will result in greater losses of time, money, and your possessions in the long run. Here's why calling SERVPRO for professional water removal is a smart move. 
 
More thorough water removal
While some homeowners resort to opening windows and doors, turning on ceiling fans, and blotting towels around the house, SERVPRO has powerful equipment that ensures efficient and thorough water removal. We're also often able to restore documents, books, furnishings, and electronic devices affected by water damage.  We will also get your home's humidity back to an appropriate level. 
 
Many water emergencies are hazardous 
If your house has been flooded with gray or black water, such as that from a natural disaster, backed up sewer line, or a leaky toilet, expert attention to the problem is best. These types of water are risky for untrained persons to handle because it involves disease causing waste and debris. This is the type of material that can't simply be put out with the week's garbage and needs proper and safe disposal.  We're knowledgeable about how to get rid of contaminated waste during water extraction, so there are no lingering health risks to your family or pets. 
 
Mold and mildew risks 
One reason that so many homeowners who attempt DIY water removal eventually end up calling a pro is unseen damage caused by mold and mildew. Your flooring and possessions may look and feel dry.  But without proper water extraction and controlling humidity, mold and mildew will thrive and damage your home's structure along with your possessions and furniture. SERVPRO technicians are skilled at protecting against the growth of mold and mildew and have effective strategies to combat it. 
 
At SERVPRO of the Quad Cities, we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us 24/7 at (256)-383-4470

Reconstruction Needs After a Fire or Water Damage

3/22/2019 (Permalink)

Often when our homes face a fire or water damage we are left with an abundance of issues that need to be faced. SERVPRO of the Quad Cities has helped many in our community face all these problems in a "one stop shop". Below is the process typically followed for our customers who have construction needs after a fire or water damage.

1. Contact insurance agent or SERVPRO directly when the problem arises. 

2. SERVPRO of the Quad Cities responds quickly and starts mitigation to prevent further damage. 

3. Construction is needed once mitigation is complete. Instead of calling around for contractors to do each project, SERVPRO will handle the headache and work with your insurance company to provide the construction needs to your home or business. 

We are looking to help our customers feel at ease through the stressful times of disaster taking care of all their needs in one place. 

Choose an IICRC Certified Firm

3/21/2019 (Permalink)

SERVPRO of The Quad Cities is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of The Quad Cities

SERVPRO of The Quad Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Flood Safety Tips for First Responders

3/19/2019 (Permalink)

Our owner wades through floodwaters in a neighborhood in Muscle Shoals which was heavily impacted by recent flooding.

Know The Procedures You Should Take To Keep Yourself Safe

If you are a first responder in Muscle Shoals and your area has been damaged by floodwater, you are likely eager to start helping others. However, it’s important to know how to protect yourself as you help with the flood response in your area.

1. Wear the Appropriate Clothing

When you enter a home that has sustained damage from floodwater, it’s essential to protect yourself by wearing the appropriate clothing. Since floodwaters can contain mold and other hazardous materials or waste, it might be necessary to wear a mask. Protective clothing, such as gloves, boots and other items can often prevent you from becoming sick or injured as a result of working in a flooded location.

2. Get Vaccinated

As you help with the flood response in your location, you may be exposed to a variety of biohazards. When taking care of a patient or helping someone out of a flooded home, you might be exposed to potentially dangerous elements. The CDC requires responders to receive tetanus and Hepatitis B vaccines, though you can speak to your physician and ask if there are other vaccinations that could benefit you as a first responder. By being vaccinated, you’ll be equipped to handle a variety of situations without risking illness.

3. Be Aware of Hazards

Even with the right clothing and immunizations, it’s important to know that floodwater can contain, or can cause, various hazards. If floodwater is quick-moving, know the procedures you should take to keep yourself safe. Regardless of the situation, take the time to think about your safety.

Knowing how to keep yourself safe as a first responder can in turn help you protect others. As you work to help others, know that it can be useful to work with experts in flood damage restoration in order to fully restore homes.

How to Prevent or Thaw Frozen Pipes

1/23/2019 (Permalink)

With the colder weather officially upon us, now is an excellent time to learn more about how to avoid frozen pipes, and the subsequent water damage that can occur if those pipes expand and burst. Though frozen pipes are a common occurrence, they are highly preventable.  

SERVPRO offers the following tips for preventing frozen pipes and mitigating potential damage that they can cause.  

  • Insulate all the exposed pipes in your home. Especially where they may be unheated, such as the basement, attic, garage, crawl space, and under kitchen and bathroom cabinets. 
  • Keep the temperature the same during the day and at night. By temporarily suspending the use of lower temperatures in the evening, you can prevent a costly repair job if pipes freeze and burst. 
  • Close any inside values that supply water outdoors and open the outside value to properly drain excess water that may be in the pipes. 
  • In drastically cold temperatures, let your faucet trickle. While you may be concerned about wasting water, running water is less likely to freeze. 
  • Remove, drain, and store hoses used outdoors. Keep outside valves open so that any water remaining in the pipe can expand without causing it to break. 
  • If you plan to be away from home for an extended period of time, leave the heat on and set to a temperature no lower than 55° F. 

Found a Frozen Pipe? Thaw It Out: 

  • If you turn on a faucet and only a few drips come out, suspect a frozen pipe. Typically, frozen pipes are found along exterior walls or where your water service enters your home through the foundation. 
  • Make sure the faucet remains on while treating the pipes, as the flowing water will help to melt the ice within the pipe. 
  • Apply heat to the section of pipe using an electric heating pad, an electric hair dryer, or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, or other open flame device. 
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze too.  

Should you experience water damage from a burst pipe, turn off the water supply as soon as possible, and call SERVPRO of the Quad Cities immediately. The longer you wait to call, the greater the chance of mold growth and unrecoverable property. SERVPRO of the Quad Cities professional technicians have the expertise to prevent or mitigate the devastating effects that water damage can have. 

Prevent Moldy Carpet

1/23/2019 (Permalink)

Mold can grow in virtually every area of a home and on any surface, if given the right environment. That includes your beautiful carpets that you spend so much energy trying to keep clean and looking beautiful. While there can be many causes of mold in a home, when it comes to moldy carpets there are a few things you can do to reduce the chances you ever have to deal with it.

Control the humidity and temperature in your home

Mold grows best with a certain amount of moisture in the air as well as certain temperature ranges. One way to help prevent mold growth on any surface in your home, including your carpets, is to ensure your humidity levels never reach 60%. And while it’s unlikely you like living in this warm of a house, make sure you don’t set the thermometer above 80 degrees.

Consider a different floor covering in areas prone to moisture

Some areas of a home are just more prone to humidity and moisture. Like your bathroom, for instance. Every design aspect of your home should be done with appearance and functionality in mind, and that includes making sure you’re making smart decisions about the type of floor coverings to have in certain areas based on the area’s usage along with environmental aspects. When it comes to bathroom floors, and to a lesser extent basement floors, sometimes the smartest plan is to avoid carpets altogether.

Use carpet padding that is anti-microbial

There are a few different types of padding most commonly used in residential homes. While some are more budget friendly than others, if you’re considering carpet in areas that may be more prone to moisture issues, consider installing rubber-slab carpet padding. It’s much more resistant to mold growth than traditional carpet pads. 

If you do get standing water on your carpets, get it out fast!

This goes for any surface type in your home, and it’s especially true with carpets. With the right humidity levels and temperatures, mold growth can accelerate quickly when food and water are present. Getting the water and excess moisture out quickly can be the difference between a close call and a serious health problem for your family.

Clean your carpets regularly

Vacuuming your carpets regularly, along with having them professionally steam cleaned, can go a long way in preventing mold growth. One of the components of rapid mold growth is food, and mold loves dirt, grime, food, and any other organic substance that can be found in your carpet fibers. Regularly cleaning your carpets is a great way to help reduce the likelihood of dealing with mold in the future! 

Typically, if you have mold on your carpets a visual inspection is all that is necessary. But in other instances, you may notice a musty smell or perhaps you’ve also been experiencing some troubling health issues that you think may be attributed to high levels of mold. Call SERVPRO of the Quad Cities at 256-383-4470 if you think you may have a mold problem in your home.

Power Outage Tips

1/16/2019 (Permalink)

Weather-related power outages are a fact of life in North Alabama.  Fortunately, most utility departments are able to respond quickly and return power as soon as possible.  

Here are some tips to help you get through a power outage. 

To Help Preserve your Food During a Power Outage
Keep refrigerator and freezer doors closed as much as possible. First use perishable food from the refrigerator. A full freezer will keep the temperature for about 48 hours (24 hours if it is half full) if the door remains closed. A refrigerator will keep food cold for about four hours if the door is kept closed. Keep the door closed as much as possible. Discard any perishable food (such as meat, poultry, fish, eggs, and leftovers) that have been above 40 °F for over 2 hours. 

Protecting Electrical Equipment During a Power Outage
Turn off and unplug all unnecessary electrical equipment, including sensitive electronics. Turn off or disconnect equipment or electronics you were using when the power went out. When power comes back on, surges or spikes can damage equipment. Leave one light turned on so you’ll know when the power comes back on. Turn all other light switches off.

Don’t forget about Carbon Monoxide, Be Careful!
Never use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal-burning devices inside a home, garage or any partially enclosed area. Locate unit away from doors, windows and vents that could allow carbon monoxide to come indoors.

Be Prepared
It’s always good to be prepared in the event that the power goes out. Your emergency kit should include items such as flashlights, flameless candles, matches, canned foods, water, granola bars, etc.

What To Do Immediately After a House Fire

12/17/2018 (Permalink)

  1. Ask whether it is safe to enter the home. Do not enter if the fire department hasn't deemed it safe. 
  2. Know who to call.
    • Contact family members and let them know you are safe, and unharmed.
    • Contact your insurance agent. They will be able to talk you through the necessary steps, including proper documentation and emergency lodging and living expenses (keep all of your receipts!) The insurance company may assist in securing a company to help with clean up options.
    • You may request SERVPRO at this time for contents cleaning, restoration etc. 
    • Another call may be to your landlord if applicable, and to your local American Red Cross. 
  3. Secure the property to prevent possible looting. We are available to assist with securing the property, including boarding up windows and doorways.  
  4. If the fire department used water to put out the fire, drying your home is critical. Water damage can lead to mold damage if not dried properly. SERVPRO is an approved restoration contractor for many major insurance carriers and adheres to the highest standards in the restoration industry.
  5. Seek counseling if needed. Children and adults can feel a traumatic sense of loss, and may need help to avoid a lasting sense of sadness and disorientation after a house fire. Don’t be afraid to reach out for help. A house fire is a traumatic event and individuals need to be treated with respect and compassion by those close to the process of rebuilding.

For more information on fire damage cleanup, call SERVPRO of the Quad Cities at (256) 383-4470.

How to Prevent Water Damage During Christmas Vacation

12/13/2018 (Permalink)

During the holidays, many people travel, potentially leaving their homes vulnerable to water damage. Nothing puts a damper on vacation mode like coming back to a flooded home. Here are some top ways to avoid issues with leaks and moisture so you won’t have to call for water damage restoration upon your return.

1. Turn off the Water

If you don’t want to shut down all your plumbing, just switch off the water source to toilets and faucets by turning the knob on each fixture where the water pipe meets the wall or floor. Otherwise, turn off everything at once at the water main. Homeowners who use wells should switch off the electrical power to the well to prevent it from pumping.

2. Assess Your Gutters & Downspouts

Take a walk around your house before leaving, looking at every gutter to ensure it’s connected to the roof and doesn’t have any corrosion issues. Then assess the downspouts to see if they’re properly attached to the gutters and exterior walls. If these home features are incorrectly installed or damaged, rain will pool around the foundation and result in the need for water damage restoration.

3. Have Someone Check In

Have a trustworthy neighbor or friend check on the house in your absence. Ask them to inspect each room from outside two or three times a week to make sure everything is normal. They’ll be able to spot signs of water damage so you can contact a restoration team as soon as possible. Not only will this give you peace of mind, but they can also water your plants and grab the mail.

If you return from the holidays to find your home has incurred water damage, contact the skilled technicians at SERVPRO of the Quad Cities. Their expert water damage restoration team is available 24/7 to make your house feel like home again after a natural disaster or accident. Call (256) 383-4470.  

The Correct Way to Handle Mold Damage

12/9/2018 (Permalink)

In Florence, mold damage is a common problem. It affects all kinds of homes and businesses. It is not something to be scared of; it happens to almost everybody, at some time in their lives. However, it does need to be treated with caution. Mold damage, though common, can be both expensive and can cause health effects. 

This is why the only effective solution for dealing with chronic mold damage in Florence is to call in the experts. Qualified mold damage restoration teams have the necessary skills and expertise to make sure that all of the damaged areas of a property are safely removed. If you do not seek professional advice, you risk the problem becoming a recurring one. 

This guide to the importance of professional mold damage restoration will help you get to grips with the best possible solution. 

Fix the Source of the Issue 

While homeowners can go some way to removing the superficial signs of mold damage (visible marks and blemishes), it is much more difficult to pinpoint the cause. And this is vital if the problem is to be eradicated for good. Mold damage restoration experts are trained to look for patterns and uncover the source of the destruction. More often than not, the mold is being caused by an unidentified leak within the building or humidity issues.  

Recognize the Type of Mold 

It is a common misunderstanding to assume that all mold is the same. In fact, there are more than 10,000 different varieties. As they all require a slightly different approach, identification is key to tackling mold damage. Nobody expects you to be able to distinguish between the characteristics of a thousand mold samples, so take the job to somebody who is specially trained for it. 

Use the Right Equipment 

Another important benefit of using a professional mold damage restoration service is access to specialized equipment. You might have a basic dehumidifier in your home or workplace, but this won’t be strong enough to tackle a serious problem. If there is evidence of high level mold in the building – which causes negative health effects – protective clothing is needed to ensure safety. 

Common Causes of Commercial Water Damage

12/7/2018 (Permalink)

When business owners visualize water damage, they often picture a massive storm wiping out power lines, flooding offices, and shutting down businesses for days at a time. It is true that commercial water damage is often the result of floods and water that stems from weather events and storms. 
 
However, many entrepreneurs and business space renters forget that storms and severe weather aren't the only causes of floods and water damage. Here are some of the typical causes of water damage to commercial buildings. 
 
1. Malfunctioning sprinkler systems 
Some older office and retail buildings still have outdated sprinkler systems that work in conjunction with fire protection systems. While such sprinklers can come in handy during a fire emergency, they can also cause commercial flood damage if they are faulty or in need of replacement. This could easily damage inventory and business assets.

2. Damaged appliances and equipment 
This cause of commercial flood damage is more common in restaurants and catering facilities, as well as any business that have appliances and equipment that make use of water. If the appliance fails and sends water across your building, especially during late hours when no one is around, you may come back to work and face a water emergency. 
 
3. Broken pipes and plumbing 
Just like in a residence, if the plumbing system in your workplace fails water damage could be the result. 
 
4. Backed up sewer lines 
This is another cause of commercial water damage that often catches business owners by surprise. Should the sewer line to your building back up or become damaged, realize the potential dangers of contaminated Black Water which can cause health effects and ruin products and office furnishings. 
 
If your business has suffered commercial water damage, SERVPRO of the Quad Cities will get you back up and running again. Call us anytime 24/7 at (256)383-4470 for fast help.

Locally Owned Company with National Resources

SERVPRO of the Quad Cities is locally owned and operated, so we are part of this community too. When you have a cleaning or restoration need, we’re already nearby and ready to help. We take pride in being a part of the Florence/Muscle Shoals community and want to do our part in making it the best it can be.

Water Damage Can Cause Mold Growth

12/3/2018 (Permalink)

Did You Know? 

Water damages can cause mold growth in your home or business; therefore, it is important to have your water damage cleaned promptly and professionally. 

Signs of the presences of excessive mold include:

  • Visible mold
  • Strong, musty odors
  • Excessive humidity in your home or office

Mold is most likely to occur in the following areas:

  • Dark spaces that receive very little light
  • Spaces already predisposed to high levels of humidity such as in your bathroom

If you have any of these signs of mold, then call us immediately and we can access the damage.  We are here to promptly clean-up any water damage that you may have from a leaking roof to a completely flooded home.  Call us today at (256) 383-4470 to prevent water from turning into mold growth.  

Heating Safety Tips

11/27/2018 (Permalink)

Heating equipment is a leading cause of home fire deaths. Half of home heating equipment fires are reported during the months of December, January, and February. Some simple steps from the National Fire Protection Association (NFPA) can prevent most heating-related fires from happening.

  • Keep anything that can burn at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
  • Have a three-foot “kid-free zone” around open fires and space heaters.
  • Never use your oven to heat your home.
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer’s instructions.
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.
  • Remember to turn portable heaters off when leaving the room or going to bed.
  • Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Test smoke alarms at least once a month.

Thanksgiving Safety

11/21/2018 (Permalink)

For most, the kitchen is the heart of the home, especially during the holidays. From testing family recipes to decorating cakes and cookies, everyone enjoys being part of the preparations.

So keeping fire safety top of mind in the kitchen during this joyous but hectic time is important, especially when there’s a lot of activity and people at home. As you start preparing your holiday schedule and organizing that large family feast, remember, by following a few simple safety tips you can enjoy time with your loved ones and keep yourself and your family safer from fire.

Thanksgiving by the numbers
  • Thanksgiving is the peak day for home cooking fires, followed by Christmas Day, Christmas Eve, and the day before Thanksgiving.
  • In 2016, U.S. fire departments responded to an estimated 1,570 home cooking fires on Thanksgiving, the peak day for such fires.
  • Unattended cooking was by far the leading contributing factor in cooking fires and fire deaths.
  • Cooking equipment was involved in almost half of all reported home fires and home fire injuries, and it is the second leading cause of home fire deaths.  
Safety tips
  • Stay in the kitchen when you are cooking on the stovetop so you can keep an eye on the food.
  • Stay in the home when cooking your turkey and check on it frequently.
  • Keep children away from the stove. The stove will be hot and kids should stay 3 feet away.
  • Make sure kids stay away from hot food and liquids. The steam or splash from vegetables, gravy or coffee could cause serious burns.
  • Keep the floor clear so you don’t trip over kids, toys, pocketbooks or bags.
  • Keep knives out of the reach of children.
  • Be sure electric cords from an electric knife, coffee maker, plate warmer or mixer are not dangling off the counter within easy reach of a child.
  • Keep matches and utility lighters out of the reach of children — up high in a locked cabinet.
  • Never leave children alone in room with a lit candle.
  • Make sure your smoke alarms are working. Test them by pushing the test button.

Source: NFPA's Fire Analysis & Research Division

How To Prepare Your Business for Severe Weather

11/7/2018 (Permalink)

SERVPRO crews are working to clean up damage at the field house in Colbert Heights.

Unpredictability is sometimes the only predictable thing about the weather in North Alabama. Fortunately, there are steps you can take to prepare your business for severe weather threats such as flooding from powerful storms or tornadoes.

Exterior Preparation

During high winds and torrential downpours, storm damage to the exterior of your commercial property may be unavoidable. Take the following steps to minimize potential damage:

  • Clear all drains and gutters from debris to allow for heavy rainfall to flow freely.
  • Prune bushes and trees near the building.
  • Ensure that lightning rods, if applicable, are maintained.
  • Make sure the power generator is fueled or charged and is operational.
  • Bring in or secure all loose objects near the building or on the roof.
  • Board up glass windows.
  • Place sandbags in front of ground floor doorways or secure plastic sheeting with duct tape.

Interior Preparation

Take measures to protect building contents from flood damage. When flooding is anticipated, prepare the inside of the property in the following ways:

  • Move all important inventory and documents away from windows.
  • When possible, move furniture and equipment to a higher floor of the building. Remove papers housed in the bottom drawer of ground level file cabinets.
  • Box up loose papers and small objects and remove items from walls.
  • Unplug, wrap and store electronics off of the ground. Before moving, back up computer data.
  • When you leave the building, take insurance paperwork and crucial records with you. Lock the doors, close the windows and turn off power, gas and water.

When a severe weather event approaches in Florence, AL, your first priority is ensuring the safety of your employees and yourself. Then take the above steps to protect the exterior and interior of your commercial property from flooding and high winds. In the aftermath of the storm, make sure it is safe before returning to the property. If flood damage or storm damage is evident, it's smart to contact your insurance agent and a storm restoration specialist as soon as possible.

Types of Storm Damage

11/1/2018 (Permalink)

Here in the Florence/Muscle Shoals area, we can suffer from many types of storm damage. Some of those are wind damage, flood damage, and hail damage. Here are a few quick tips to consider should storm damage hit your home or commercial property.

Wind Damage Restoration


Storms often cause severe wind damage. Your roof is particularly susceptible. Roof damage from strong winds may lift roof shingles, cause cracks, or remove part or all of the roof. Harsh winds and rains can shear away asphalt tiles. Flying debris can also cause cracks and holes in your roof and siding. Correcting roof damage may challenge homeowners and business owners after a disaster, especially because a roof leak may not be obvious.

Roof Leaks

Why are many roof leaks and roof damage hard to detect? The storm may loosen flashing without creating a problem that’s easily visible to the eye. Loose flashing can cause another roof leak even weeks after the initial storm damage. A small roof leak can produce damp, moldy conditions inside your home or business. You best bet is to secure roof repair immediately after the wind damage. Doing so can prevent long term interior damage. 

Flood Damage & Recovery


If your home or business is near water or in a low-lying area, flood water damage is a risk. Heavy rains and flooding may cause water damage many miles from the coast or from any large body of water. If the land around your home or business cannot absorb the additional water flooding may happen. Even homes and businesses at higher elevations can sustain flood damage if frozen pipes break. Flood pump failures contribute to basement flooding and contaminated ground water in some locations, too.

Flooding may also disrupt your municipal water system. Experts need to assess ground water and evaluate the condition of pipes following flood damage. Hiring a storm restoration firm, like SERVPRO of the Quad Cities may allow you to begin your cleanup process even before water restoration occurs. 

By relying upon a trained water damage restoration specialist, you'll usually obtain faster storm remediation. These experts may suggest ways to help mitigate flood water damage in the future, for instance, by requesting backup flood pump installation.

Hail Damage & Recovery


Hail may be the most overlooked cause of major storm damage. Hail can damage not just your roof but also your siding, exterior walls, and any detached sheds or outbuildings. You may think you’ve survived a hail storm but do know that hail damage is difficult to identify. Again, you’re wise to hire a storm damage restoration professional to inspect your roof, exterior walls, and outbuildings for damage. Dark spots on your roof are areas where the roofing granules have been knocked away. These weakened spots can lead to other more extensive problems such as leaks and cracks. Cracked and chipped siding is also a sign of hail damage.

Impact Damage & Recovery


In a major storm practically anything can become a creator of damage to your home or business. Think about trees. Your home may survive storm damage only to have a tree on your property succumb to the wind, hail, or rain and fall onto your house. A neighbor’s outdoor lawn furniture can become wind-blown projectiles. Extreme wind pressure turns regular outdoor items into tools of destruction. 

Hail Damage

11/1/2018 (Permalink)

Are you aware that during a hail storm more than just your vehicles are potentially vulnerable to damage and future repairs? When hail hits, it can damage the roof or covering of your home as well as other personal property. Although hailstorms can be destructive, the amount of damage can vary greatly. Following are some factors that affect the type and degree of damage that may be impacted by a hailstorm, as well as a guide on how to identify hail damage to different types of shingles and roofing materials.

  • Wind – During a hailstorm, wind direction and wind speed can vary. Changes in wind conditions can affect the location and severity of hail impacts.
  • Size and density – The size of the hailstones can affect the degree of damage, if any, to your property. A hailstone can be as small as a pea, or as large as a softball. Most hailstones do not have smooth edges, which can impact the type of damage they cause.
  • Building materials – Building materials absorb hail impacts differently. For example, hail can cause dings in aluminum siding, gutters or asphalt shingles, whereas it can crack vinyl siding or wood shakes. Alternatively, softball-sized hailstones can be dense enough and strong enough to puncture a roof. Additionally, the age and condition of a roof could affect the degree of damage.
  • Barriers– The position of neighboring structures and natural barriers, like tree cover, landscaping, fences or adjacent homes can reduce the ability of hail to cause damage.

There are many other types of damage to shingles that can be mistaken for hail damage. For example, exposure to inclement weather and sunlight makes shingles brittle and gives them an aged appearance. This type of damage is normal wear and tear of shingles, which is sometimes misidentified as hail damage. Other types of normal wear and tear may include blistering, cracking, granule loss, flaking and algae. Manufacturing defects and mechanical imperfections in shingles can also be mistaken for hail damage.

If you believe your home has sustained damage from hail, call your agent or insurance representative to discuss possible next steps.

The Trouble With DIY Water Restoration

10/23/2018 (Permalink)

Florence and Muscle Shoals residents take pride in their homes and properties. When disaster strikes or when you have a substantial mess to clean up, it is a common belief to roll up your sleeves and get to work to fix the problem as best as you can on your own. The trouble with DIY restoration for water incidents is that many homeowners don't get all of the problem addressed, allowing for continued damage.

While a homeowner might see a water damage situation in their Florence  residence as little more than a reason to break out the mop and run some fans, there is much more to water damage restoration. Ensuring that the area gets thoroughly dried requires specialized equipment and detection tools. Failure to get your home below moisture standards for a house can lead to worsening conditions that pose a threat to the structure, as well as your family.

One of the reasons that you might consider professional restoration like SERVPRO provides is our ability to respond to your situation rapidly. Even in smaller scale water incidents, fast response time is critical to mitigating loss and to get to work quickly on removing the water and drying up the affected areas.

Another reason that a homeowner should think about our SERVPRO team is our industry-leading equipment, expertise, and unique training. These facts help us quickly assess the full scope of the damage that affects your home and choose the most efficient and practical approach to eliminating the moisture and preserving the construction materials that have gotten saturated by the incident.

As much as you might be among the homeowners that seek to do things for themselves when something happens to their home, situations like water damages require professionals with the right training and equipment to ensure that the job gets done adequately. Our SERVPRO of the Quad Cities water damage technicians are available 24/7 for any need you might have by calling (256)383-4470.

Water Damage – What does homeowners insurance typically cover?

10/23/2018 (Permalink)

Water damage claims are quite common in the insurance world. However, not all types of water damage are covered under every Alabama homeowner’s insurance policy. Below, we have listed some information about general coverage under a typical homeowner’s insurance policy.

Burst Pipes and Leaks – Typically Covered

Water damage from pipes is usually covered. This is why homes that have updated plumbing systems will typically have lower insurance premiums. However, if you didn’t take precautions to prevent the problem your claim may be denied. An example of this would be a pipe freezes and bursts because you left your home unheated.

Water Damage From Appliances – Typically Covered

Sudden leaking from an appliance that is not due to improper upkeep is typically covered under your homeowners insurance.

Roof Leaks – Typically Covered

When water leaks through your roof the damage to your home is usually covered as well as damage to your belongings. The roof repairs will be covered if an external factor like hail or a fallen tree caused the roof leak. If it is a maintenance issue that led to the leak you will likely have to cover the roof repairs yourself.

Flood Damage – Not Covered

Floods are rare, but when they do occur they can cause significant damage and even destroy a home entirely in a matter of minutes. Flood insurance is not typically a part of regular home insurance policy. If you live in a floodplain or want the additional coverage you will have to get a flood insurance policy in addition to your homeowners insurance.

Backed Up Drain or Sewer Line – Not Covered

Damage from a backed up sewer line or drain, is not covered on standard home insurance policies. However, you can add this coverage on with an endorsement. It will be an additional cost, but it provides additional coverage.

Ground Water Seepage – Not Covered

When water floods into a basement or causes foundation problems because of seepage from ground water this is considered a maintenance issue not an accident. Therefore, most insurance companies don’t include seepage in their policies.

Mold – Possibly Covered

Mold is often a result of water damage, and it can begin to develop within a few days. If mold is caused by a type of water damage that is covered by your insurance policy, then mold removal may be covered as well. Like sewer line and backed up drains, you can also get additional coverage specifically for mold remediation added on to your policy so you’re covered anytime it occurs.

Again, each person’s insurance policy is different. It’s important that you carefully review your policy to understand what water damage is covered.  For professional water damage cleanup, contact SERVPRO of the Quad Cities today at 256-383-4470!

How to Donate & Volunteer to Help Hurricane Florence Victims

9/20/2018 (Permalink)

When disaster strikes, people come together to help. To make the most of your contributions, consider these tips from FEMA for donating and volunteering responsibly:

How to Donate Successfully:

1. Provide a financial contribution to a voluntary organization involved in disaster activities.

2. Find out what services state government is providing via Website or state donations hotline.

3. Do not begin collecting, packing or shipping until or unless you have a known recipient to accept it.

How to Volunteer Successfully:

1. Get training before the next disaster.

2. Connect and affiliate with a voluntary organization.

3. Consider volunteering for the long-term community recovery.

4. Check with your local Volunteer Center for volunteer opportunities in your own community ( 1-800-Volunteer).

5. Plan to be as self-sufficient as possible (go to www.ready.gov for assistance in developing your plan).

For more information, click here.  

Lunch & Learn With SERVPRO!

9/19/2018 (Permalink)

Do you work for a real estate office or insurance agency? Are you part of a company that could benefit from having a quick knowledge of restoration and commercial cleaning options for your clients?

We can offer you and your coworkers a great opportunity for to learn all of SERVPRO's services that are relevant to you and your industry. 

But wait...why not do it over coffee and donuts? Or maybe lunch? Or fresh, homemade cookies?

Are we getting your attention yet?

Our SERVPRO marketing representatives would love to chat with you and your coworkers and let you know about all that SERVPRO of the Quad Cites has to offer you. Whether you find yourself dealing with a disaster situation or you just need to have some general cleaning or mold testing done, we want you to know that SERVPRO is here to help.

There is no cost for a Lunch & Learn, just give us a call and make an appointment and our marketing representatives will come to you! It is only approximately 15-30 minutes in duration, and participants are free to ask questions and chat as long as is needed. 

If you are interested in setting up a SERVPRO Lunch & Learn for you and your coworkers, call us and we will schedule a date and time that works best for you! All you'll have to do is be present and hungry to eat good food and learn a little more about how SERVPRO of the Quad Cities can help with your cleaning and restoration needs.

Water Leaks Can Cause Mold

9/18/2018 (Permalink)

Mold grows on basement wall of a home in Muscle Shoals.

Water Leaks Can Cause Mold 

A leaky faucet in your home can be very annoying, but it has the potential to be much more than an annoyance. The moisture caused by leaks can make your home into the perfect environment for mold growth. Mold spores may cause adverse health effects and can grow rapidly if you fail to notice a leak shortly after it starts, especially in humid climates like we have here in Florence. Knowing the risks that mold presents and quickly fixing your water leaks can help to protect your home from mold growth. 


About Mold Growth

Mold growth will begin in areas of your home that are wet. The mold spores will land on moist surfaces and then start to germinate. The materials on which mold can grow include:
• Sheetrock
• Tile
• Painted surfaces
• Carpet
• Wood

Indications of Mold Growth Due to Water Leaks

If you see black and white spots in the area of the leak, this is a sign that you have mold. Kitchens and basements are some of the areas in your home where there is a high risk of mold growth as these areas are prone to leaks. It is therefore important that you properly maintain your plumbing fixtures.

Get Professional Assistance

If there is a part of your home that is prone to water leaks, contact a plumber. If there are hidden problems that are causing leaks to recur, you may not be able to find them yourself. A licensed plumber who is experienced at finding and fixing leaks will be better able to find and fix the issues. Your plumber will also be able to advise you on how to maintain your plumbing to prevent water leaks and mold growth in the future.

Inspecting a Commercial Building for Mold

9/14/2018 (Permalink)

No commercial building in Florence is completely immune from developing a mold problem. Mold can occur any time there is excess dampness or condensation inside a facility. If you’re unsure whether there is mold at your commercial property, an indoor environmental specialist can perform a mold test so you can try to catch it early. 

First, here are a few questions to consider: 

1. Has there been any recent water damage? Moisture is the primary source of mold, so whether it’s a leaky roof or the effects of flooding, any kind of water inside your commercial facility can lead to mold growth. 

2. Are the air ducts cleaned regularly? HVAC and other ventilation systems are commonly known to carry mold, so it’s important to find out when they were last cleaned. 

3. Is there a strong odor in the building? Sometimes a musty smell means there is mold present. If your employees report an unpleasant odor, it could be the presence of black mold, which is often smelled before it is seen.

Mold can hide in many places indoors, such as under carpet, inside walls and paneling, and in piping and insulation. It has also been found behind wallpaper, but it’s important to be cautious about investigating it without an indoor environmental specialist present; once exposed, mold spores can spread easily. It only takes two to three days for mold to grow indoors. If you do suspect a mold outbreak at your commercial facility, stay away from suspected areas until experts can come and perform the necessary tests. 

If mold breaks out, but goes undetected for a long time, it can cause more damage. That could disrupt your operations and impact you financially. If your building has suffered any water damage, watch for mold signs. The sooner it’s discovered, the sooner an indoor environmental specialist can come in to clean it up. 

Hurricane Florence Stats & How You Can Help

9/13/2018 (Permalink)

Our Key Accounts Manager, Bubba Roby, spoke with WAFF 48 News about storm cleanup for Hurricane Florence.

Hurricane Florence is likely to cause significant flooding and wind destruction in the Carolinas and Virginia. There is also high risk of inland flooding in NC, SC and VA due to Hurricane Florence slowly moving through the weekend. Over 3 feet of rain is possible in some locations.  

In addition to the 90 local Franchises in the Hurricane Florence affected areas, SERVPRO also has a national network of over 1,700 Franchises across the country. Franchises like ours are preparing to send crews to help with cleanup efforts.  Our sister franchises in Huntsville, SERVPRO of South Madison County and SERVPRO of North Madison County, are also sending crews.  

Here are some facts that show the power of this monster of a hurricane:
  • The tropical storm-force winds stretch more than 335 miles, which is far enough to reach from New York to nearly Toronto.
  • The hurricane-force winds extend 80 miles from the center of the storm and cover more than 15,000 square miles, an area larger than Massachusetts, Connecticut and Rhode Island combined.
  • The size of the hurricane-force winds has doubled over the past 48 hours despite the top wind speed weakening from 130 mph to 105 mph.
  • Rainfall could reach 40 inches in isolated locations of coastal North Carolina. For comparison, Washington, D.C., averages 40 inches of rain in an entire year.
  • Wilmington, North Carolina, has already had its rainiest year to date and could get eight months' worth of rain in the next three days. The rainfall would shatter all-time records for the region.

As the rest of the country watches the East Coast prep for Hurricane Florence, you may be wondering if there's anything you can do to help.  Volunteer fire departments in the Shoals are collecting donations for hurricane victims.  Donations can be dropped off at the Lexington VFD or the Nitrate City VFD.  You can also make a donation.  

You Can Help By Making a Donation Today!

The American Red Cross is working around the clock along the East Coast to help the thousands of people whose lives have been affected by Hurricane Florence.

Click HERE to make a donation.  

Source:  CNN

Is Your Business Disaster Ready?

9/12/2018 (Permalink)

Your business is thriving. On any given day, your sales team is firing on all cylinders, your office is bustling with activity and your operations team is running circles around itself trying to keep up.

You know one the biggest threat to your organization is operational downtime.

That's where we can help.

SERVPRO of the Quad Cities is a full service commercial restoration firm. Our training and experience allows us to handle any emergency at your business in a professional way to reduce operational risks, minimize downtime and save you money.

Consider this: 50% of businesses that suffer a major disaster will never reopen. And of those that reopened, most of them had a plan.

Do your employees know your chain-of-command?

Do your night teams know where your water shut-offs are?

Would your employees be able to direct first responders in the event of a fire?

Put simply: Is your team prepared to deal with situations like fire, water & mold damage? 

Thankfully, SERVPRO of the Quad Cites can help you prepare for disaster with our Emergency READY Profile.

With the Emergency READY Profile, SERVPRO will help you create a functional profile that can be used for things like staff emergency manuals, emergency contact information and building emergency critical information. Because disasters often happen when you are away, your team will have all of this data at their fingertips, whenever it's needed.

Give us a call today. The consultation and Emergency READY Profile is offered at no cost to your facility. 256-383-4470

Potential Fire Hazards in Your Home

8/28/2018 (Permalink)

A fire can cause devastating damage your home. It’s important to take extra precautions to avoid fire hazards before they cause damage. Often, fires are caused by something that we’ve completely overlooked. Here are a few fire hazards you should look for in your home.  

Faulty Wiring

Over 80% of residential electrical fires are a result of faulty wiring behind your walls. Winter months are the most dangerous due to increased usage of lighting and heating appliances. Replace frayed wires and have flickering or hot light switches inspected by an electrician. New infrared technology is available that can determine if there are potential wiring hazards behind your walls.

Cluttered Heating and Storage Areas

Storing too many things in your utility room and around your heating system, boiler, or hot water heater is not a great idea. Investing in exterior storage could prevent a fire in your home.

Overloaded Extension Cords

Extension cords are not permanent outlets. Overloading an extension cord can cause overheating and put your entire home at risk of a fire. Regularly check your extension cords to make sure they are not damaged or broken. Stop using an extension cord immediately if it feels unusually hot.

Dryer Vents

If you notice that your clothes are taking longer than usual to dry it could be a sign that your dryer vent and pipe need servicing. A blocked dryer vent can cause a fire as the hot air attempts to escape. Clean your dryer vents annually and replace the dryer hose.

Electric Blankets

An electric blanket can be cozy in the wintertime, but they are also a fire hazard if left unattended for too long. Make sure your electric blankets are turned off when not in use and do not leave them around pets.

Is Mold Hiding In Your Home?

8/28/2018 (Permalink)

We understand mold and mold growth and have the training and expertise to remediate the mold in your home or business.

Mold spores are constantly floating through the air. Once they land, growth can get out of control. Unfortunately, many strains in Florence, AL become problematic once colonies are established. It doesn’t always present itself in plain view. These are three common places mold growth can occur out of sight in your home.

1. Walls

Mold can be sneaky when it comes to walls. It often lurks behind them where it grows undisturbed outside of view. A musty smell is usually the only clue. Wallpaper can provide refuge for it as well, hiding moldy drywall beneath it. If wallpaper is wet and peeling, there is a chance of hidden fungus beneath. Attempts at self-removal could release more spores into the air and worsen the infestation. 

2. Flooring

Another place mold lurks is under flooring. Carpets are porous, and mold loves to hide underneath them. After a leak or large spill, mold can establish itself in the carpet pads. Mold on wood floors underneath carpets is common. It can also hide beneath linoleum. Sometimes the linoleum is curled, or there is fungus on the baseboards that gives a clue to mold growth underneath. 

3. Sinks

Anywhere there is water, there may be mold. A common place to find water is in sinks, but the sink itself is not the only place mold resides. Homeowners need to look beneath sinks as well. The pipes underneath sinks can leak and cause a big mold problem in the surrounding cabinets. If not checked regularly, growth can go undetected and get out of control quickly. 

Mold growth can be found in all sorts of hidden places from the walls to the floor. It is best to call a remediation professional in these tricky situations. With the help of a specialist, even hidden growth can be found and banished to make for a healthier home.

Visit  http://www.SERVPROthequadcities.com for more information on mold. 

Safe Alternatives for Candles

8/24/2018 (Permalink)

Keep candles at least a foot away from anything that can burn

Candles are a common but dangerous household item. According to Alder Home Security, candles are the fourth leading cause of house fires. The National Fire Protection Association reported that there is a report of a candle fire 24 times per day, with about one-third of them beginning in bedrooms. And, around the December holidays, be especially aware if a candle is lit - fires caused by candles spike during the winter season. To safely scent your home in Florence, AL check out the following three candle alternatives. 

1. Flameless Candles

Battery-operated flameless candles are a great option for areas of your home that are often vacant, such as hallways, guest rooms and bathrooms. They are often made with scented wax to smell like an authentic candle and flicker as if they were lit with a real flame. Leaving candles unattended or forgetting to blow them out are two of the reasons for 85 percent of fires, according to the National Candle Association, and flame-free candles can be a preventative measure. 

2. Luminaries

If you’re looking for an option that looks different than a traditional candle, picking up a flameless luminary is a way to go. It’s made up of a decorated shade, and some brands allow you to choose between different scents. As an added bonus, some types shut off after four hours so you don’t have to remember to turn them off. 

3. Candle Warmers

For those who enjoy the look and smell of an authentic candle, candle warmers make great lit candle alternatives. The lamp heats the wax from the candle by warming the top to release its scent. The lamps come in multiple designs and can hold most 22-ounce candles. You may be able to purchase scented candles with or without a wick, or you can heat your own. 

Candle alternatives are excellent additions to homes to prevent candle-related fires. These options can still provide the look, smell and cozy atmospheres in your home that traditional candles provide – without the risk. 

When Fire Damage to Your Home Needs Reconstruction

8/23/2018 (Permalink)

SERVPRO responded to this emergency fire and handled the demolition, mitigation, and construction needs for this customer from start to finish!

Our SERVPRO Team Works Hard to Make the Fire Damage Cleanup Process as Easy as Possible for You and Your Family!

There is no easy way to contend with a fire to your Florence home. For many people who have experienced this disaster, the effect on the structure of your home can be overwhelming to see. When it comes to restoring the damages to your home and to reconstruct the weakened portions of your residence following the fire, professional restoration services are more than just highly recommended. 

Your Florence home might show its fire damage in several different ways, but the most pressing of any of these issues are the ones that threaten the structural integrity of your home. These issues must be resolved before any of the other problems from the fire, as these make your home unsafe to live in. Fortunately, our SERVPRO technicians get trained in all aspects of fire restoration for houses, including preparation techniques for reconstruction. 

The entire process begins with a thorough inspection completed by our experienced SERVPRO professionals. This inspection determines the farthest reaches of the damage from the fire, our approach to restoring the damage from the fire that trouble you and your family, and lastly to assess what areas of your home must get reconstructed or rebuilt to have the structural integrity it once had. 

While no one wants to hear that parts of their home must get rebuilt to be safe to live in, our technicians work to make this process as fast and simple as possible for you. Our team utilizes our training in controlled demolition to remove the highly damaged portions of your home and ready these areas for new materials. 

It is never an easy thing to deal with the effects of a fire, especially when reconstruction is a requirement, but SERVPRO of the Quad Cities can make this process as easy as it can be. We can restore all of the damage to your home and recontruct the areas with the worst damage. Our emergency response team is available anytime you need us by calling (256) 383-4470.

Click here for information on the Florence Fire Department.

Prevent Water Damage During Your Vacation

7/30/2018 (Permalink)

When leaving for vacation, few people consider prepping their homes against water damage. You go through your checklist of turning off the coffee pot and stove and locking all the doors, but what happens if you have a leak and need a water pipe repair while you are away? A broken pipe can do a lot of damage, especially if it is left unattended for several days. 

Prepping Your Home

Before leaving for an extended vacation, check your home for leaks. Examine the pipes under the sink and the water heater for any cracks or rust. Inspect the hoses that connect to any appliances. Insulate any exposed pipes if you are leaving in the winter. A pipe that burst due to freezing needs water pipe repair immediately. Ask a neighbor, friend or family member if they can check in on your home periodically. If no one can check on your home, turn off the main water and drain the pipes. 

Preventing Floods

It is important to not only prep your home to prevent damage from a leak but also from a storm. Make sure your gutters are cleaned and water can flow freely through them. Check your sump pump. Clear out any debris you see. Test it by filling the sump pit and turning on the pump. Check your window seals and your roof for any leaks. All of these checks are especially important if any heavy rains or storms are expected in your area.

Returning from a vacation to find your house flooded can be devastating. Standing water can cause real damage to your home. A simple water pipe repair can escalate into a big problem if no one is there to address the issue. Take the time to prep your home against intruding water before you leave. That way you can enjoy your time away without worries. 

Mold Remediation And Mold Testing In Florence

7/24/2018 (Permalink)

You would think a company that does mold remediation would also do the testing of mold, right?  Well, SERVPRO does not and here are our reasons why. 

Given that we are a Cleaning and Remediation Company, we have determined that being certified to be an Industrial Hygienist (IH) is veering too far from our profession.  Mold remediation and mold testing require different sets of training, certifications, and professional equipment.  For remediation purposes, the Institute of Inspection Cleaning and Restoration Certification (IICRC) offers a course called, Applied Microbial Remediation Technician (AMRT).  In this course technicians learn how to properly remediate mold, but not test for it.  For testing purposes, you must have a 4 year bachelor’s degree in the particular field as well as specific IH courses. Click here for more about becoming an Industrial Hygienist.

In addition, a company that does both testing and remediation of mold could potentially appear to be skewing test results in order for their remediation to pass.  To avoid this conflict of interest, we not only have another company do the testing but we also have the customer call in the IH rather than bringing them in ourselves as a subcontractor of our services.  This ensures that the IH is working for the customer’s best interest.

So where do you start?

If you believe that you have a mold problem your first step is to find the source and stop it.  Next, we would recommend that you call in an Industrial Hygienist to come out and test the area.  A protocol will be written based off of the testing and, if you do indeed have a substantial amount of mold present that needs to be remediated, that is where SERVPRO of the Quad Cities comes in.  With the protocol in hand, we are able to properly assess the area and determine the extent as well as type of cleaning that will be needed to get your home or business back to preloss condition.

If you have more questions give us a call 256-383-4470.

Steps For Cleaning Up Sewage Backup

7/20/2018 (Permalink)

A sewer backup is a nightmare for business owners in Florence or Muscle Shoals. Any flooded toilet or backed-up sewage is black water. This is water filled with bacteria and pathogens. Since it is dangerous for your building, it is imperative that you have experts in charge of the sewer cleanup. Here are the four steps that they are likely to follow.

1. Response

Always call someone at the first sign of a sewage backup at your company. A professional should respond immediately and act as soon as possible. Experts know the risk of contaminated standing water. They want to help you get rid of it quickly. Keep in mind that it only takes about 24 hours for mold or mildew to grow after a flood.

2. Inspection

Once the company arrives, they will inspect the building to judge the scope of the damage. The restoration company can use this information to design a cleanup plan. They will look for signs of water damage, mold and trapped water. 

3. Cleanup

The sewer cleanup can be broken into several steps. First, the non-salvageable items are removed. Then, professionals can clean and remove salvageable contents. After those items are taken out and cleaned, crews will focus on the building itself. Demolition may take place next. They may have to remove drywall, carpeting and paneling.

4. Restoration

Once the experts clean and disinfect your business, you can focus on the restoration. This is the step where you can replace old furniture, reinstall carpets and choose new paneling. The goal is for your company to be as good as new.

Sewer cleanup is a long process. Each step is important to the well being of your building, yourself and your patrons. If you do not clean up the contaminated water correctly, it can lead to worse damage.

Visit http://www.SERVPROthequadcities.com for more information on commercial water damage.

Help If Your Dishwasher Leaks

6/11/2018 (Permalink)

Many times in a kitchen water damage is caused by the appliances. Since there is a water line running to the dishwasher it is common for it to malfunction and cause a huge mess in your kitchen. 

SERVPRO can be on site quickly and begin to mitigate the damages. The important thing is not to let the water sit for too long. This can start to cause secondary damages like mold and other types of microbial growth. 

Once on site our team will quickly extract all of the water. Then they will start to place drying equipment throughout the home. Each day they will monitor the drying progress until the area is completely dry. 

After that they can replace any damaged materials and have your home back to preloss condition. 

Scattered Afternoon Thunderstorms

6/4/2018 (Permalink)

Hot and humid with scattered afternoon thunderstorms - another summer day in Alabama.

Scattered afternoon thunderstorms are a common way of life here in North Alabama during the summer months.  If you had a dollar for every time you've heard that phrase on the weather forecast, you could retire early and quite comfortably.

Here are some facts about thunderstorms you can use to impress your friends, co-workers, or kids. 

  • The typical thunderstorm is 15 miles in diameter and lasts an average of 30 minutes. 
  • Nearly 1,800 thunderstorms are happening at any moment around the world. That's 16 million a year!
  • Every thunderstorm produces lightning, which kills more people each year than tornadoes.   
  • You can estimate how many miles away a storm is by counting the number of seconds between the flash of lightning and the clap of thunder. Divide the number of seconds by five to get the distance in miles. 
  • The lightning is seen before the thunder is heard because light travels faster than sound.
  • Most thunderstorms form between 2:00 and 10:00 p.m. 
  • A severe thunderstorm has winds at least 58 miles per hour or hail at least three-fourths of an inchin diameter.
  • The Gulf Coast averages between 100 and 110 days per year with thunder reported, which eastern and northwest Alabama have 70 to 80 thunderstorm days per year.
  • Occasionally, thunderstorms are severe with frequent lightning and large hail – the central and northern parts of Alabama are most vulnerable to this type of storm and are especially prone to tornadoes. 
  • Alabama ranks seventh in the number of deaths from lightning and ninth in the number of deaths from lightning strikes per capita.  

Check out this previous blog post for safety tips and follow us on Twitter for more facts and tips.  

Removing Skunk Odor From Your Home

3/23/2018 (Permalink)

SERVPRO technicians are trained to identify and eliminate offensive odors, no matter how potent.

Anyone who lives in Alabama knows that a drive down the back roads and highways during springtime can be full of beautiful scenery, especially in rural communities like the Shoals.  Bradford Pear trees in bloom. Those first Buttercups. Old barns. Cows. Horses. The list goes on.

There are also some, uh, interesting smells like when the farmers have fertilized the fields off 6th Street in Leighton and the occasional, unmistakable aroma of a skunk.  Everybody in Alabama knows what that smells like.

Every once in a while, one of those little skunks invades someone’s home.  They can take up residence in your crawlspace or even come right into your home via the doggy door.  And they leave behind their signature odor.

Funny side story - last month a guy up north decided to DIY the problem by using smoke bombs in his crawl space.  Yes, he almost burned his house down in the process and no dead skunks were found in the aftermath.  Don’t be like that guy! Leave the job to professionals to handle.  Get a pest control company out there first to remove the animal and then call SERVPRO to get rid of the smell.  

How do you get rid of it?

Masking and other shortcuts don't work when your odor problem is serious or persistent.  Our SERVPRO technicians can help get the odor out of your home. We can also handle the laundry and any other contents that may have absorbed the odor.  We have served the Florence/Muscle Shoals area for 21 years and have handled many skunk odor jobs over the years.

Insulation Absorbs Water Like A Sponge

1/24/2018 (Permalink)

The insulation in the ceiling absorbed much of the water from a burst pipe.

After experiencing a water damage, the affected materials absorb water based on how porous they are along with other factors.  This directly impacts whether an affected material is considered "salvageable," as in it can be dried in place, or "non-salvageable," as in it needs to be removed because it will negatively impact the drying of the salvageable materials.  Needless to say, wall and ceiling insulation doesn't stand a chance! 

It can be very difficult to dry insulation in place and, in most cases, it will impede the drying process for the surrounding materials and keep them in a dangerous place as far as moisture content.  This will keep the humidity of the affected area elevated and can provide ideal circumstances for mold growth.  Thus, SERVPRO of the Quad Cities will remove non-salvageable materials such as insulation to determine a feasible and responsible drying plan.  The goal is to keep overall restoration costs down and keep your structure sanitary.  The insulation in the picture from a water damaged home in Florence, AL as a result of a pipe leak shows how saturated the material has become - it's gotta go!  But once out of the picture, the surrounding structure can dry more easily and efficiently and we can get you back to normal sooner and safer!

How Often Do You Inspect Your Crawlspace?

1/24/2018 (Permalink)

When was the last time you poked around in your crawlspace?  Likely it was directly related to something going wrong, unless you also use this space for storage.  So who is maintaining your crawlspace?  Keeping an eye on things?  Making sure it stays clean and dry?  

If you are like most of the Shoals area home and business owners that we at SERVPRO of the Quad Cities come in contact with, you likely answered "no one" for most if not all of these questions.  That is why we often get the call once some sort of issue causes you to explore your crawlspace - such as a leak - only to find that it is now full of mold!

If you find mold, mildew, or any kind of microbial growth in your crawlspace, call us!  SERVPRO of the Quad Cities has the training and resources to provide a comprehensive job scope to take care of the symptoms and the cause.  We will remediate the existing mold and take preventative measures to keep it from coming back; all the while explaining to you the process, the products, and everything in between, so you know what is going on and are comfortable with the process.

Frozen Sprinkler Pipes

1/17/2018 (Permalink)

Every winter thousands of sprinkler pipes freeze and burst because of lack heat or inadequate insulation.

We received over 100 calls from customers with frozen and busted pipes earlier this month.  Several area businesses had water damage when the lines in their fire protection sprinklers frozen and burst.  Our crews provided water damage restoration services for a restaurant in Sheffield, a dentist/oral surgery center in Sheffield and a nonprofit organization in Tuscumbia after the sprinkler pipes froze and burst. 

When water freezes, it expands up to 10 percent in volume. Sprinkler pipes tend to freeze before other water pipes because the water is not moving.  When a frozen sprinkler pipe bursts, the result is always extensive water damage.  Where the pipe bursts and the time it takes to shut off the water will influence the amount of water damage to the property. 

If your business has experienced water damage because of frozen sprinkler pipes, this is the first indication that you need additional freeze protection to prevent this from happening again. The following points will help reduce the risk of frozen sprinkler pipes.

  • Maintain heat in all buildings and units
  • Require an annual service and maintenance contract on all fire sprinkler systems
  • Provide additional insulation for pipes in unheated areas such as attics
  • Install water flow alarms to alert occupants that water is flowing in the sprinkler system
  • Install freeze alarms to warn of potential freezing conditions before the pipes freeze

Additional information on freeze protection is available through the National Fire Protection Association (www. nfpa.org).

Ten Fire Safety Tips

12/18/2017 (Permalink)

With the Christmas holiday upon us, now is a good time to review some fire safety tips to help you and your family stay safe while celebrating the holiday.  Some simple prevention steps can aid in helping you prevent a fire in your home.

1. Watch your cooking - Stay in the kitchen if you are frying, grilling or broiling food. Never allow young children around the stove or oven, especially if they are not closely attended.

2. Give space heaters space - Keep space heaters at least three feet from anything that can burn.

3. Smoke outside - If you must smoke inside, have a sturdy, deep ashtray. Never smoke in bed.

4. Keep matches and lighters out of reach - Keep matches and lighters in high cabinets, preferably under a child lock.

5. Inspect electrical cords - Replace cords that are cracked, damaged, have bro- ken plugs or have loose connections.

6. Be careful when using candles - Keep candles at least one foot from anything that can burn. Blow them out before you leave the room or go to sleep.

7. Have a fire escape plan - Make a fire escape plan and practice it at least twice a year.

8. Install smoke alarms - Install alarms on every level of your office or home and inside bedrooms. Interconnect them so they all sound at once.

9. Test smoke alarms - Test alarms once per month. Replace batteries once per year or as needed.

10. Install sprinklers - Sprinklers can help maintain and sometimes even extinguish fires, giving your local fire department a better chance of saving your property.

Minimize The Damage From A Frozen Pipe

12/14/2017 (Permalink)

Freezing temperatures are upon us here in the Florence/Muscle Shoals area. It is the season where we start to see a lot of water damages due to pipes that burst. 

When you realize that a pipe has burst in your home, follow these steps to minimize the damage and save money.

1. Stop the Water Flow

Turn off the water main as soon as you notice something is wrong. The potential water loss from burst pipes in your house can be as much as 106 gallons; that’s two full baths an hour. Once water is off, make sure you drain the lines throughout the home.  

2. Locate, Inspect, and Repair the Damage

Once the damage is inspected, you will determine if this is something that you can handle on your own or if you need to bring in a plumber.

3. Call the Professional Drying Company

Once the repair is made and there will be no further water damage, call SERVPRO for professional water restoration. Areas that have been soaked in water are susceptible to mold and mildew and that can cause your family unwanted illness.

Does Mold Grow During Winter?

12/10/2017 (Permalink)

Mold grows anywhere it has a damp environment. While windows keep most moisture out of the house, their sills may have dampness from condensation.

When temperatures start to drop, homeowners tend to stop worrying about mold and direct their attention toward household issues that are more commonly associated with cold weather. However, mold can develop in winter as well. While mold thrives in warm, humid environments, the primary contributor to mold growth is moisture, which can get out of hand at any time of year. 

Excessive indoor moisture can be caused by a number of issues; water damage, plumbing leaks, leaky roofs, high indoor humidity, and condensation are potential concerns.

Condensation on and around windows, in particular, is normal and may seem harmless, but it is one of the biggest moisture culprits when it’s cold outside but warm inside—as is typically the case during winter.

Window condensation occurs when moisture in the warm air inside your home liquefies upon contact with glass or other surfaces that are drastically cooler due to freezing outdoor temperatures. High humidity contributes to this process because there is excess moisture in the air.

While minor condensation doesn’t usually lead to problems, it is important to dry window surfaces regularly to keep condensation from accumulating and being absorbed by the wood and drywall around the windows. Mold feeds on such organic materials and can develop in as little as 24 hours. Mold Prevent specializes in attic mold remediation.  

If you are in need of mold removal services, SERVPRO of the Quad Cities can help!

Overnight Plumbing Issues

12/7/2017 (Permalink)

Whether a toilet or sink overflowed and flooded your school, calling SERVPRO immediately is the best option.

Once the work or school day is over, most Shoals area businesses, churches and schools lock the doors and send everyone home. It is difficult to be sure that every faucet, fountain, or toilet in a commercial building or school is shut off as the doors close. Unexpected plumbing overflows discovered the next day need professional remediation. 
 
A burst pipe poured hundreds to thousands of gallons of water inside an elementary school, the need for commercial water damage restoration is discovered early in the morning by school staff. Water removal must proceed immediately for safety reasons and to prevent further damage to the property.  

SERVPRO of the Quad Cities has been serving the Florence and Muscle Shoals area since 1997.  We have performed commercial water damage services for many properties over our 20 years in business.   
 

Water And Mold Damage From a Roof Leak

12/4/2017 (Permalink)

A roof leak caused water and mold damage to this home.

If you discover that your roof is leaking, it is extremely important to take prompt action to have it repaired.  Not doing so may put your entire home at risk.  A roof leak, even a minor one, could be an indicator of a much greater problem.  Any size leak in your roof can cause a great deal of damage if it persists long enough.  Make sure you do not let it continue once a leak is discovered.

Usually a roof leak will be noticed from the inside of the home when water rings or ceiling stains form on the ceiling. A leak can create an environment that can lead to ceiling instability, water intrusion through cracks or electrical receptacles, deterioration of the structure and even mold growth.  Early detection and proactive maintenance can greatly reduce the damage and cost of these repairs.  It may be difficult to readily identify the source of the water intrusion, which is why water rings or leaks should never be ignored. 

Roofs are one of the biggest protectors of our home and over time they can become damaged due to bad weather, harsh climates and poor maintenance.  The strength and longevity of a roof can also be compromised due to poor quality materials or improper installation so make sure you hire a professional company with experience who stands behind their work.  When it comes to protecting your home, investing in quality materials and workmanship is always worth the cost!

Christmas Tree Safety Tips

11/28/2017 (Permalink)

As you deck the halls this holiday season, be fire smart. A small fire that spreads to a Christmas tree can grow large very quickly.

Statistics from the National Fire Protection Association (NFPA) show the holidays are a high-risk time for home fires. Christmas trees are responsible for 240 home fires each year, and other holiday decorations are the cause of another 1,170 fires.

Here are some tips to keep your home safe this holiday season: 

•Check the stand daily to make sure that the level of water does not go below the base of the tree.

•Keep trees at least three feet away from major sources of heat (fireplaces, heaters, heat vents, and direct sunlight). Lowering the room temperature will slow the drying process.

•Use lights that produce low heat, such as miniature lights, to reduce drying of the tree.

•Always inspect light sets before placing them on the tree. If worn, replace with a new set.

•Do not overload electrical circuits.

•Always turn off the tree lights when leaving the house or when going to bed.

•Monitor the tree for freshness. After Christmas or if the tree is dry, remove it from the house.

•Install and ensure smoke alarms work inside and outside each bedroom and sleeping area. Install alarms on every level of the home, including the basement.

If you do have a fire, please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.

Have Questions? Call Us Today – (256) 383-4470

Winter Fire Safety

11/22/2017 (Permalink)

We want you to stay warm and cozy this winter, but we also want you to stay safe.

It's getting a little chilly at night in Florence!  The winter season is just around the corner.  Homes fires occur more often by unattended candles, space heaters, wood stoves and fireplaces.  

At SERVPRO of the Quad Cities, we want to remind everyone to take simple steps to protect their homes and family from the danger of household hazards and heating equipment. Practicing the best fire safety is how you can be most prepared for unexpected disaster in the winter.

Here are some fire safety tips to prevent most heating related fires from happening:

  • Keep anything that can burn at least 3 feet away from heating equipment, like the furnace, fireplace, wood stove, or portable space heater.
  • Have your chimneys and vents checked. Fireplaces produce creosote which can ignite. If you light fires frequently, you need a chimney sweep service once a year. When you burn wood, make sure it's dry and seasoned so that it produces more flame and less smoke.
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home.
  • Test smoke alarms. Make sure batteries are fresh. Place smoke alarms in the kitchen, laundry room and in bedrooms.
  • Beware of lit candles. Candles can set the mood for relaxation, and that's how they get forgotten or knocked over by kids or pets. Light candles only when you're around to watch them and blow them out when you're ready to leave the room.
  • Beware of space heaters. The name should give you a clue space heaters need space. Like fireplaces, people and pets should not be allowed to sit any closer than 3 feet.
  • Don't put space heaters near curtains, tablecloths or other fluttering fabrics. Make sure the space heaters you buy have automatic shut-offs before reaching dangerous temperatures.

If you have the unfortunate experience of fire or smoke damage in your home or business call SERVPRO of the Quad Cities.

What To Do If Vandals Strike Your Business

11/3/2017 (Permalink)

SERVPRO professionals are recognized as leaders at helping property owners quickly recover from fire and water damage. They also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and human or animal waste.

If you ever encounter an act of vandalism to your home or building, here are some tips on what to do until SERVPRO arrives:

DO:    

  • Hose or wash egg damage from building exterior as soon as possible.   
  •  Blot freshly spilled food from carpets and fabrics with a dampened cloth or sponge (but don’t over wet). Scrape and blot (don’t rub: it may damage fibers).    
  • Carefully vacuum glass particles from carpets and upholstery. Save containers, which reveal the composition of spilled inks, cosmetics and paints.   
  • Record all damage and photograph when possible.

DON’T:   

  • Attempt to remove ink, paint or cosmetic stains.   
  • Operate damaged lamps or appliances.    
  • Discard wood chips, broken pieces from furniture, porcelain or other art objects.

Put A Quarter In Your Freezer

11/1/2017 (Permalink)

Power outages are common during a storm, which means the electricity in a freezer is not keeping the food cold. It can be difficult to determine if a power outage occurred if you were not present during the storm. One away to determine whether the food in your freezer needs thrown out is by using a quarter or other coin. Freeze a cup of water before evacuating your home and put a quarter on top of the frozen water. If the quarter is sunk to the bottom of the cup after the storm, you should dispose all food stored in the freezer. The quarter sinking to the bottom means the food in the freezer has defrosted and it should be thrown out. This is a great method to determine if your food went bad in your home.

Fun Things To Do In A Power Outage

11/1/2017 (Permalink)

Here in the Tennessee Valley, storms often lead to power outages.  Here are some activity ideas for fun things to do in a power outage. 

  • Create shadow puppets on the wall using a flashlight
  • Draw pictures in the dark and then laugh at your creations once the lights come back on
  • Pack some new books into your activity kit and then have a story time with flashlights
  • If the power goes out during the day, enjoy the fresh air with some outdoor play
  • Create pictures or secret messages using glow in the dark paint pens
  • Play a board game, card game or complete a puzzle (if it’s dark, you’ll have to play by a flashlight)
  • Write a letter to a friend or family member that lives far away
  • Pack a portable radio, batteries and glow sticks for a glow in the dark dance party
  • Pack some old pictures and scrapbook supplies and create some new pages for your scrapbook
  • Have a puppet show. No puppets? No problem! Find printable online or DIY ones to make with your family.
  • Create cards like thank you cards, birthday cards or get well soon cards that you can use later
  • Have a fun ice cream sundae party – because you don’t want that ice cream to melt in the freezer!
  • Have a picnic with flashlights, juice boxes and granola bars
  • Play with Play-Doh
  • Host a tea party for your family and favorite stuffed animals
  • Have a silly photo shoot using wigs and old Halloween costumes
  • Play hide & seek with flashlights
  • Play with bubbles outside. Find DIY instructions online to make your own bubbles with dish soap!

Don’t forget to repack your kit after each use so that it’s ready again for your next power outage or rainy day!

Also, don't forget that Florence Utilities now has real-time updates of any power outages in Florence, Killen, Rogersville and the rest of their services area. 

Visit http://florenceelectricityoutage.com

Florence 24 Hour Emergency Water Damage Service

10/24/2017 (Permalink)

SERVPRO of the Quad Cities is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 256-383-4470

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of the Quad Cities has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of the Quad Cities

SERVPRO of the Quad Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Muscle Shoals Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/24/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Muscle Shoals basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 256-383-4470

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of the Quad Cities and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 256-383-4470

Thunderstorm Safety

9/21/2017 (Permalink)

Thunderstorm Safety In Northwest Alabama


Thunderstorms occur throughout the year in the Shoals area.  They are most common in the summer, but most severe in the spring and fall, when destructive winds and tornadoes occasionally occur.

If thunderstorm and lightning are occurring in your area, you should:

  • Use your battery-operated NOAA Weather Radio for updates from local officials.
  • Avoid contact with corded phones and devices including those plugged into electric for recharging. You can use cordless and wireless phones not connected to wall outlets.
  • Don’t go near electrical equipment or cords. Unplug appliances and other electrical items such as computers. Turn off air conditioners. Power surges from lightning can cause serious damage.
  • Stay away from the plumbing. Don’t wash your hands, take a shower, wash dishes or do the laundry. Plumbing and bathroom fixtures can conduct electricity.
  • Stay away from windows and doors. Stay off porches.
  • Do not lie on concrete floors. Don’t lean against concrete walls.
  • Avoid natural lightning rods such as a tall, isolated tree in an open area.
  • Try to stay away from hilltops, open fields, the beach or a boat on the water.
  • Take shelter in a sturdy building. Avoid isolated sheds or other small structures in open areas.
  • Don’t touch anything metal—tractors, farm equipment, motorcycles, golf carts, golf clubs and bicycles.
  • If you are driving, try to safely exit the roadway and park. Stay in the vehicle and turn on the emergency flashers until the heavy rain ends. Try not to touch metal or other surfaces that conduct electricity in and outside the vehicle.

Commercial Cleaning Services

9/20/2017 (Permalink)

SERVPRO of the Quad Cities offers specialty cleaning services ranging from cleaning office upholstery to making storefront windows crystal clear. We have the specialized training and products to get your commercial or residential property clean, safe, and healthy again.

A Clean Business Keeps Customers Coming Back
Your business represents you.  A clean and attractive business keeps customers coming and leaves a positive impression. SERVPRO of the Quad Cities wants every inch of your facility to sparkle and shine. 

Our commercial specialty cleaning services include:
•    Air Ducts and HVAC
If your HVAC has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt, debris, and other contaminants.
•    Biohazard and Sewage
SERVPRO is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.
•    Trauma and Crime Scene
Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of South Madison County will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.
•    Carpet and Upholstery
Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery.
•    Drapes and Blinds
We carefully inspect and test fabrics to determine which of SERVPRO’s five cleaning methods is best suited to your fabrics. 
•    Ceilings, Walls, and Hard Floors
Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property.
•    Odor Removal and Deodorization
SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.
•    Vandalism
Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.


We’re Here Whenever You Need Us 
The team at SERVPRO of the Quad Cities also has specialized training and experience in water damage restoration services, fire damage restoration services, mold remediation, commercial services, and natural disaster cleanup. 

Call SERVPRO of the Quad Cities at 256-383-4470 anytime.

Controlling A Mold Problem

9/19/2017 (Permalink)

Mold is often a problem after a water damage, especially one that wasn't handled professionally.  Many homeowners try to handle water damage cleanup themselves and unseen damage leaves moisture that later causes mold to grow.

If you had a water damage recently and you now smell a musty odor or have visible mold, here are some tips from the Federal Emergency Management Agency (FEMA) to help control mold problems:

  • The source of mold is moisture; therefore fix all leaks in pipes and in any damp area around tubs and sinks.
  • Rebuild, or retrofit, with water-resistant building materials such as tile, stone, deep-sealed concrete, galvanized or stainless steel hardware, indoor/outdoor carpeting, waterproof wallboard and water-resistant glues.
  • Prevent seepage of water from outdoors into your house. It is important to have rainwater from gutters or roof drains away from the structure. Ground around the house should slope away to keep basements and crawl spaces dry.
  • Cover dirt in crawl spaces with plastic to prevent moisture from coming up from the ground. Ventilate the area as much as possible.
  • Clean fabrics such as curtains and upholstery often to keep them dry, because soil promotes mold growth.
  • Consider having ductwork cleaned and inspected professionally or replaced if you suspect mold exists on the inside surface of the duct or if duct insulation has been wet.
  • Reduce the moisture in the air with dehumidifiers, fans and open windows or air conditioners.
  • Do not use fans or vacuum cleaners if mold already exists, especially in hot weather. A fan or vacuum cleaner will spread the mold spores.
  • In moisture-prone areas, choose carpets of man-made fibers.
  • Reduce potential for condensation on cold surfaces by insulating.
  • Routinely check potential problem spots.

For more information, visit www.fema.gov/removing-mold-your-home.

How SERVPRO Can Help Prepare Your Business For Potential Disasters

9/15/2017 (Permalink)

As many as 50% of businesses close down following a disaster, according to the latest research.

You can’t plan when an emergency will arise, but you can prepare for it before it does. This is especially important if you are a business owner. When a disaster occurs in your business, everything screeches to a halt. You are no longer able to help your customers and clients. You are no longer able to offer your services. You are no longer bringing in an income. Business has been interrupted and, depending on the extent of the damage, you may be looking at a long road to recovery – not just for remediation, but also to get your business back to where it was before the disaster happened.

So, what can you do to prevent an emergency situation from shutting down your business? While you can’t necessarily prevent disaster from occurring, you can prepare for what to do when it does. Knowing what to do and what to expect in advance is the key to timely mitigation and can minimize how fire and water affect your business.

That is where SERVPRO of the Quad Cities can help.  We can establish a plan for your business using our ERP, or Emergency READY Profile.

  • A no cost assessment of your facility. This means there is no need to allocate funds, giving you a great value at no cost.
  • A Profile Document containing only the crucial information you will need in case of an emergency. It doesn’t take very long to complete, but it will save you a lot of time if you ever need it.
  • A guide to help you get back into your building following a disaster. By having an immediate plan of action, you can help minimize downtime.
  • Identifies the line of command for authorizing work to begin. This saves time so that we can begin the work of mitigating the damage immediately, which can save you both time and money.
  • Provides important facility details such as priority contact information, priority areas, and shut-off valves. Having a quick reference of what to do, how to do it, and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.”

Ready to set up an Emergency READY Profile for your business? Give SERVPRO of the Quad Cities a call today! (256) 383-4470 

https://ready.SERVPRO.com/

What Happens If Your Neighbor's Tree Falls on Your House?

9/14/2017 (Permalink)

Straight-line winds are common during a thunderstorm and can cause considerable damage, even in the absence of a tornado.

Yes, windstorm damage is covered on a standard homeowner's insurance policy. But whose homeowner's insurance policy covers the loss?

First, it is important to understand what windstorm insurance policies cover. Windstorm insurance is a special type of property and casualty insurance designed to cover damages caused by high winds. Windstorm insurance may cover damages from hurricane-force winds, tornadoes, hail and other weather events that are accompanied by wind gusts that exceed 35 miles per hour.

A hypothetical tree falls on your house. 

  • Scenario 1: Your tree falls on your house. Your homeowner's policy will provide coverage up to your policy limits, after you pay the deductible. The coverage extends to cover damage to your main home, garage, shed or other additional buildings and structures such as a fence. If there is damage to the structure of the house, debris removal is also covered, up to policy limits.
  • Scenario 2: Your tree falls on your neighbor's house. The basic rule is that the insurance policy of the property that was damaged pays for the loss.
  • Scenario 3: Your neighbor's tree fell on your house. Your homeowner's insurance policy should pay for any damage per the property claim.
  • Scenario 4:  A tree falls on your car.  The comprehensive coverage of the vehicle owner’s auto policy will apply. As in the examples above, generally the owner of the tree is not responsible. 

Please note that homeowners insurance usually won't cover a loss caused by negligence or a maintenance-related issue. So if the tree was rotting and ready to fall down before the storm, homeowners insurance likely would not cover the damage the tree caused to your home.

Do your employees know how to shut off the water at work?

9/13/2017 (Permalink)

An Emergency Ready Profile helps your company prepare for the unexpected.

Most of us know how to shut off the water in our homes, but not many of us know how to do it at work. Many workplaces rely on the facilities department or maintenance crew when something goes wrong. If a problem pops up when they are unavailable, does your staff know what to do?

SERVPRO® of the Quad Cites will help you prepare for a disaster at your commercial property with our no cost Emergency Ready Profile. This comprehensive action plan shows employees exactly what to do in the event of an emergency. Available as a mobile phone app, companies can allow access to any employee they choose. The plan is also available in a printed format, which can be kept in a designated place for easy access. We recommend incorporating this information into your company’s training procedures. Clearly defined emergency procedures can help minimize the damage and cost of any sort of unplanned situation including fire, flood, storm damage, and vandalism.

Is your business ready for a disaster? With a SERVPRO® Emergency Ready Profile you will provide resources for your employees and provide critical property details. This no cost service is available to commercial properties in Florence, Muscle Shoals and the surrounding areas.

Make your appointment today!

Crawlspace Moisture And Mold

8/29/2017 (Permalink)

Mold in the crawlspace of a Florence home after a water leak

Do you have problems with moisture in your crawlspace? Has a water leak caused mold, mildew or wood rot?

Call SERVPRO of the Quad Cities and we can handle that for you. Our trained and certified mold remediation technicians can diagnose your crawlspace moisture problem and get your crawlspace dried out in no time. Our technicians will remove any wet insulation in your crawlspace, treat the mold and mildew with an anti microbial solution, dry the wet floor joists or subfloor, and remove and reset the vapor barrier so that you have no more problems of moisture damaging your home environment.

If you have a mold problem in your home or business, consider the following facts:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of the Quad Cities for mold remediation services.

What Not to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Don’t forget to call your local SERVPRO franchise at (256) 383-4470 to get a free estimate!

Florence Smoke and Soot Cleanup

8/29/2017 (Permalink)

Smoke and Soot Damage Can Cause a Pervasive Odor in Your Florence Home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of the Quad Cities will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 256-383-4470

Repairing Your Property After A Fire

8/25/2017 (Permalink)

Has your home recently been damaged by fire? If so, you’re probably eager to get started cleaning up and restoring your home and belongings. Most people who suffer fire damage want their lives and their homes to return to normal as soon as possible. But many don’t know the costs. According to HomeAdvisor, the average cost to repair smoke and fire damage is $8,571.

Fire damage can make areas of your home unusable until the fire damage has been repaired. More extensive fire damage may make your entire home unsafe and you may have to live in temporary housing or with relatives until cleanup and repair work is completed.  No matter how minor or significant the fire damage restoration work is, you want to know how long it will take. The timeline depends on the restorative process and whether you take the opportunity to do remodeling at the same time.

Starting Fire Damage Repair Work 
It can be difficult to determine how and where to get started with fire damage repair work. The first step in the repair process is to remove water from the home if firefighters used water during the extinguishing process. Water extraction can be completed by the professionals from SERVPRO of the Quad Cities quickly and properly. We arrive in our green vehicles stocked with equipment and supplies to tackle any cleaning and restoration need you have. 

Other Things To Consider
SERVPRO of the Quad Cities can also suggest to you and your adjuster what items and materials are salvageable. Keep in mind that smoke damage can also be a problem.  Some items, such as carpeting and your HVAC system, may need to be professionally cleaned to remove the smoke odor from your home. 

Get Professional Help
Repairing your home after you have suffered fire damage is not something that you want to attempt on your own. A fire damage restoration project requires a considerable amount of time and energy to complete. SERVPRO can help you restore your property in minimal time with minimal costs. Our IICRC certified cleanup and restoration technicians have the skills and assets to do a quality job. We are a locally owned and operated water and fire damage repair franchise. 

Call SERVPRO of the Quad Cities at (256) 383-4470 Anytime

First Steps After Fire Damage

8/24/2017 (Permalink)

Grease Fire

How do you clean up after fire damage?

First, consider your safety. Only stay in your fire damaged home if you know it’s safe. Remember that electrical and "slip and fall" hazards are some of the most common ways people get injured after a fire.

If putting the fire out has left lots of water on your property, avoid lifting wet materials. They could be much heavier than you think. When fire has damaged your property, some of the first steps you should take are:


What To Do After Fire Damage
•    Limit movement in your home to prevent soot particles from being embedded into upholstery and carpets.
•    Keep everyone’s hands clean so you don’t further soil upholstery, walls, and woodwork.
•    Place clean towels or old linens on rugs, upholstery, and carpet traffic areas.
•    If your electricity is off, empty your freezer and refrigerator and prop the doors open.
•    Clean and protect chrome with a light coating of petroleum jelly or oil.
•    Wash your houseplants on both sides of leaves.
•    Change your HVAC filter.
•    Tape double layers of cheesecloth over air registers.

What NOT To Do After Fire Damage
•    Don't try to wash any walls or painted surfaces or shampoo your carpet or upholstery without contacting a professional. You may do more damage. 
•    Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
•    Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
•    Don't turn on ceiling fixtures if the ceiling is wet. The wiring may be damaged.
•    Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Remember, we’re here to help. We are fire restoration contractors. Many people in the Florence/Muscle Shoals region have used our professional fire restoration services. So call SERVPRO of the Quad Cities anytime, 24/7 at 256-383-4470.  

The Need for Professional Cleanup After Water Damage

8/1/2017 (Permalink)

Unseen water damage underneath carpet.

After a water emergency that floods a home or business, the last thing that most people want to deal with is a bill for cleaning up the damage. This is what leads many homeowners to attempt water damage cleanup on their own instead of calling a professional. 
 
If you're in need of water removal in Florence, you may be tempted to save money by trying to get rid of the excess water on your own. However, going this route typically has more consequences than benefits and will result in greater losses of time, money, and your possessions in the long run. Here's why calling SERVPRO for professional water removal is a smart move. 
 
More thorough water removal
While some homeowners resort to opening windows and doors, turning on ceiling fans, and blotting towels around the house, SERVPRO has powerful equipment that ensures efficient and thorough water removal. We're also often able to restore documents, books, furnishings, and electronic devices affected by water damage.  We will also get your home's humidity back to an appropriate level. 
 
Many water emergencies are hazardous 
If your house has been flooded with gray or black water, such as that from a natural disaster, backed up sewer line, or a leaky toilet, expert attention to the problem is best. These types of water are risky for untrained persons to handle because it involves disease causing waste and debris. This is the type of material that can't simply be put out with the week's garbage and needs proper and safe disposal.  We're knowledgeable about how to get rid of contaminated waste during water extraction, so there are no lingering health risks to your family or pets. 
 
Mold and mildew risks 
One reason that so many homeowners who attempt DIY water removal eventually end up calling a pro is unseen damage caused by mold and mildew. Your flooring and possessions may look and feel dry.  But without proper water extraction and controlling humidity, mold and mildew will thrive and damage your home's structure along with your possessions and furniture. SERVPRO technicians are skilled at protecting against the growth of mold and mildew and have effective strategies to combat it. 
 
At SERVPRO of the Quad Cities, we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us 24/7 at (256)-383-4470

Does Your Florence Home Have A Mold Problem?

7/24/2017 (Permalink)

In Florence, mold can spread through a home in as little as 48 hours.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 256-383-4470

Restoring Your Florence Commercial Property After A Water Damage Event

7/22/2017 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events at Florence commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of the Quad Cities

SERVPRO of the Quad Cities specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications

  • AMRT - Applied Microbial Remediation Technician
  • RRT - Carpet Repair & Reinstallation Technician
  • SRT - Fire & Smoke Damage Restoration Technician
  • IICRC Certified Firm
  • CCT - Carpet Cleaning Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • WRT - Water Damage Restoration Technician
  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • OCT - Odor Control Technician
  • HST - Health and safety Technician

Faster to your Florence Water Damage Event

6/12/2017 (Permalink)

SERVPRO of the Quad Cities provides 24 hour fire and water damage restoration service in Florence

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of the Quad Cities provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of the Quad Cities arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 256-383-4470

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of the Quad Cities

SERVPRO of the Quad Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications

  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • SRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • OCT - Odor Control Technician
  • IICRC Certified Firm
  • AMRT - Applied Microbial Remediation Technician
  • HST - Health and safety Technician
  • CCT - Carpet Cleaning Technician
  • WRT - Water Damage Restoration Technician

When Storms or Floods hit Muscle Shoals, SERVPRO is ready!

6/5/2017 (Permalink)

Our highly trained crews are ready to respond 24/7 to storm or flood damage in Muscle Shoals.

SERVPRO of the Quad Cities specializes in storm and flood damage restoration.  Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

Resources to Handle Floods and Storms

When storms hit Muscle Shoals, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today 256-383-4470

IICRC Certified Firm

5/3/2017 (Permalink)

We are an IICRC Certified Firm

SERVPRO of the Quad Cities is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of the Quad Cities

SERVPRO of the Quad Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

 

Water Damage in One Room can Lead to Unseen Problems

1/26/2017 (Permalink)

Water Intrusion in One Room can Mean Water Damage in Other Rooms. Removing surface water can help prevent more extensive damage. However, water intrusion invade floors, ceilings and walls to find the lowest point in your home. Standing water from an overflowing bathtub or other water incident will search for pin hole crevices and creak in your floor and walls looking for a way a travel downward. Surface such as a woof, drywall and carpet pull water away from plain sight and into the interiors of your home. 

Should a water incident occur in your home, remove excess water with mopping and blotting, remove and prop up wet upholstery cushions for even drying and place aluminum foil or wood blocks under furniture legs. These tips may prevent further damage to your home and personal belongings.

SERVPRO® of the Quad Cities Professionals can help:

Service Response Guidelines 

1) Within one hour from notice of loss, a SERVPRO Professional will contact you to arrange for service

 

4) Within four hours of loss notification, a SERVPRO Professional will be on-site to start mitigation service.

 

8) Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

** Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.  

 

 

Mold and the Precautions to Take

1/26/2017 (Permalink)

SERVPRO® of the Quad Cities handles water damages every day and know prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained a recent water damage, it is important to be alert for:

- The presence of visible mold

-Strong musty odors which may indicate mold is present

- Any evidence of past moisture problems that might have caused undetected mold growth.

- Excessive humidity  

These conditions may require the expertise of a qualified Indoor Air Quality Environmental Professional to inspect the building for mold growth.  

Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions  that pose a heath threat.

Flood Damages and Flood Insurance In North Alabama

1/19/2017 (Permalink)

In North Alabama we know how drastic the weather can be and how suddenly it can change. Also, for the cities like Florence and Muscle Shoals have properties that are near the Tennessee River putting the homes and businesses in jeopardy of flooding. It is important to know the terms associated with flooding and what kind of coverage you have on your home.

Flood Terms:

  • Flood Watch: Flooding is possible.
  • Flash Flood Watch: Flash flooding is possible. Be prepared to move to higher ground.
  • Flood Warning: Flooding is occurring or will occur soon; if advised to evacuate, do so immediately.
  • Flash Flood Warning: A flash flood is occurring; seek higher ground immediately.

Knowing About Flood Insurance: 

  • Regular homeowners insurance does not cover flood water damages and when purchased from you insurance company is ran through the National Flood Insurance Program. 
  • If there is sewage back up caused by a flood then it would be only be covered by flood insurance. 
  • Upon the purchase of flood insurance there is a 30 Day waiting period before the insurance kicks in, so it is important to plan ahead. 
  • Find out if  you are in a flood plain. If you are not you want to calculate the risk of not having flood insurance. 

  

SERVPRO® Water Damage and Fire Restoration Construction

1/16/2017 (Permalink)

Often when our homes face a fire or water damage we are left with an abundance of issues that need to be faced. SERVPRO of the Quad Cities has helped many in our community face all these problems in a "one stop shop". Below is the process typically followed for our customers who have construction needs after a fire or water damage.

1. Contact insurance agent or SERVPRO directly when the problem arises. 

2. SERVPRO of the Quad Cities responses quickly and starts mitigation to prevent further damage. 

3. Construction is needed once mitigation is complete. Instead of calling around for contractors to do each project, SERVPRO will handle the headache and work with your insurance company to provide the construction needs to your home or business. 

We are looking to help our customers feel at ease through the stressful times of disaster taking care of all their needs in one place. 

Keeping Warm in North Alabama this Winter

1/4/2017 (Permalink)

As we are working into the new year, we are looking at some cold weather. Here in North Alabama snow is coming week. SERVPRO has some tips to try and keep your home warm through these winter months. 

- Check Fan Setting

    Most fans in your home have a "winter" setting. In the summer your fan spins counter-clockwise, this is because you want to pull the heat up. If you flip the switch on your fan it will make the fan spin clockwise. As most know, heat rises and the clockwise spin pushes the heat back down into the room. 

- Opening and Closing Curtains

     During the day open your curtains to allow the sun to help heat up your home and close them at night to trap in the heat. Doing this will allow us to take in the benefits of vitamin D and cutting down on the power bill.   

- Sealing Off Leaks

   Check obvious places where warm air is leaving your home like windows and doors. Also, you want to check around the house and pay attention to where wood meets concert. Caulking can make a huge difference. 

- Install a Programmable Thermostat

   A programmable thermostat allows you to manage the temperature with the time of the day. You can make it nice and toasty for when you wake up and let it be cooler when you are work. Also, you might consider bringing the temp down when you are asleep. This has been proven to help you sleep better.

- Add Layers to Wood Floors

    Heat can escape through the floors. Adding rugs and carpet can not only add to the decor of your home but help the room stay warmer then it would with out it. It is a simple way to make a difference in your commonly used rooms.

 

Overall, one must look out for themselves this winter. Breaking out the warm socks and heavy blankets is always a good idea! We wish the best for everyone during these cold times and do not forget to stay warm!  

Christmas Season Reminder

12/19/2016 (Permalink)

The holidays are in full swing as people are finishing up last minuet shopping for gifts and decorations are all around us. Here at SERVPRO of the Quad Cities want to make sure that everyone has a safe Holiday. We took some time to find some tips and tricks to keep your home and family safe. 

Water the Tree: 

If you have a live Christmas tree in your home if not taken care of can lead to a fire that can damage your home. Even small fires create smoke that can have lasting affects. 

- When you bring your tree home make sure you cut off the bottom of the tree to open the pours so the tree adsorbs the water properly. 

- Make sure the tree is not by any heaters or warm vents. 

- Fill the stand with water. This is something you will have to check every day and multiple times a day when you first bring it home. The tree can soak up to a gallon of water the first day. You want to make sure the level of water is never below the base. 

Keeping your family and home safe is our number one priority. 

What to Do When the Pipes Burst

12/13/2016 (Permalink)

Freezing temperatures are upon us here in the Muscle Shoals area. It is the season where we start to see a lot of water damages due to pipes that burst. People's biggest mistake that leads to more costly damages is not acting promptly and correctly.

When you have realized that a pipe has burst in your home, follow these steps to minimize your damage and in the long run, save you money.

1. Stop the Water Flow

Turn off the water main as soon as you notice something is wrong. The potential water loss from burst pipes in your house can be as much as 106 gallons; that’s two full baths an hour. Once water is off, make sure you drain the lines throughout the home

2. Locate, Inspect, and Repair the Damage

Once the damage is inspected, you will determine if this is something that you can handle on your own or if you need to bring in a plumber.

3. Call the Professional Drying Company

Once the repair is made and there will be no further damage, call professional water restoration. Areas that have been soaked in water susceptible to mold, mildew, and can cause your family unwanted illness.

The longer you wait to make these repairs the more damage will be caused. In turn, higher cost for restorations and getting your home back to normal.

Do's and Don'ts When Experiencing a Water Damage

7/11/2016 (Permalink)

Do:

  • üRemove as much excess water as possible by mopping and blotting.
  • ü   Wipe excess water from wood furniture after removal of lamps and table top items.
  • ü   Remove and prop wet upholstery and pillow cushions for even drying.
  • ü   Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • ü   Turn air conditioning on for maximum drying in summer.
  • ü   Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting.
  • ü   Remove valuable paintings and art objects to a safe, dry place.
  • ü   Open and place luggage, in sunlight to dry, if possible.
  • ü   Gather loose items, toys, etc. from floors.
Don’t:
  • ü   Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature.
  • ü   Leave books, magazines or other colored items on wet carpets or floors.
  • ü   Use your household vacuum to remove water.
  • ü   Use TVs or other household appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • ü   Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water.

What you can do until help arrives after a fire

7/11/2016 (Permalink)

DO:

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.

DO NOT:

  • Wash any walls or painted surfaces.
  • Shampoo carpet or upholstery.
  • Clean any electrical equipment.
  • Send clothing to dry cleaner since improper cleaning may set smoke odor.

10 Fire Safety Tips

7/11/2016 (Permalink)

1. Watch your cooking - Stay in the kitchen if you are frying, grilling or broiling food. Never allow young children around the stove or oven, especially if they are not closely attended.

2. Give space heaters space - Keep space heaters at least three feet from anything that can burn.

3. Smoke outside - If you must smoke inside, have a sturdy, deep ashtray. Never smoke in bed.

4. Keep matches and lighters out of reach - Keep matches and lighters in high cabinets, preferably under a child lock.

5. Inspect electrical cords - Replace cords that are cracked, damaged, have bro- ken plugs or have loose connections.

6. Be careful when using candles - Keep candles at least one foot from anything that can burn. Blow them out before you leave the room or go to sleep.

7. Have a fire escape plan - Make a fire escape plan and practice it at least twice a year.

8. Install smoke alarms - Install alarms on every level of your office or home and inside bedrooms. Interconnect them so they all sound at once.

9. Test smoke alarms - Test alarms once per month. Replace batteries once per year or as needed.

10. Install sprinklers - Sprinklers can help maintain and sometimes even extinguish fires, giving your local fire department a better chance of saving your property.

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