Recent Water Damage Posts

How to Prevent Water Damage During Christmas Vacation

12/13/2018 (Permalink)

During the holidays, many people travel, potentially leaving their homes vulnerable to water damage. Nothing puts a damper on vacation mode like coming back to a flooded home. Here are some top ways to avoid issues with leaks and moisture so you won’t have to call for water damage restoration upon your return.

1. Turn off the Water

If you don’t want to shut down all your plumbing, just switch off the water source to toilets and faucets by turning the knob on each fixture where the water pipe meets the wall or floor. Otherwise, turn off everything at once at the water main. Homeowners who use wells should switch off the electrical power to the well to prevent it from pumping.

2. Assess Your Gutters & Downspouts

Take a walk around your house before leaving, looking at every gutter to ensure it’s connected to the roof and doesn’t have any corrosion issues. Then assess the downspouts to see if they’re properly attached to the gutters and exterior walls. If these home features are incorrectly installed or damaged, rain will pool around the foundation and result in the need for water damage restoration.

3. Have Someone Check In

Have a trustworthy neighbor or friend check on the house in your absence. Ask them to inspect each room from outside two or three times a week to make sure everything is normal. They’ll be able to spot signs of water damage so you can contact a restoration team as soon as possible. Not only will this give you peace of mind, but they can also water your plants and grab the mail.

If you return from the holidays to find your home has incurred water damage, contact the skilled technicians at SERVPRO of the Quad Cities. Their expert water damage restoration team is available 24/7 to make your house feel like home again after a natural disaster or accident. Call (256) 383-4470.  

The Trouble With DIY Water Restoration

10/23/2018 (Permalink)

Florence and Muscle Shoals residents take pride in their homes and properties. When disaster strikes or when you have a substantial mess to clean up, it is a common belief to roll up your sleeves and get to work to fix the problem as best as you can on your own. The trouble with DIY restoration for water incidents is that many homeowners don't get all of the problem addressed, allowing for continued damage.

While a homeowner might see a water damage situation in their Florence  residence as little more than a reason to break out the mop and run some fans, there is much more to water damage restoration. Ensuring that the area gets thoroughly dried requires specialized equipment and detection tools. Failure to get your home below moisture standards for a house can lead to worsening conditions that pose a threat to the structure, as well as your family.

One of the reasons that you might consider professional restoration like SERVPRO provides is our ability to respond to your situation rapidly. Even in smaller scale water incidents, fast response time is critical to mitigating loss and to get to work quickly on removing the water and drying up the affected areas.

Another reason that a homeowner should think about our SERVPRO team is our industry-leading equipment, expertise, and unique training. These facts help us quickly assess the full scope of the damage that affects your home and choose the most efficient and practical approach to eliminating the moisture and preserving the construction materials that have gotten saturated by the incident.

As much as you might be among the homeowners that seek to do things for themselves when something happens to their home, situations like water damages require professionals with the right training and equipment to ensure that the job gets done adequately. Our SERVPRO of the Quad Cities water damage technicians are available 24/7 for any need you might have by calling (256)383-4470.

Water Damage – What does homeowners insurance typically cover?

10/23/2018 (Permalink)

Water damage claims are quite common in the insurance world. However, not all types of water damage are covered under every Alabama homeowner’s insurance policy. Below, we have listed some information about general coverage under a typical homeowner’s insurance policy.

Burst Pipes and Leaks – Typically Covered

Water damage from pipes is usually covered. This is why homes that have updated plumbing systems will typically have lower insurance premiums. However, if you didn’t take precautions to prevent the problem your claim may be denied. An example of this would be a pipe freezes and bursts because you left your home unheated.

Water Damage From Appliances – Typically Covered

Sudden leaking from an appliance that is not due to improper upkeep is typically covered under your homeowners insurance.

Roof Leaks – Typically Covered

When water leaks through your roof the damage to your home is usually covered as well as damage to your belongings. The roof repairs will be covered if an external factor like hail or a fallen tree caused the roof leak. If it is a maintenance issue that led to the leak you will likely have to cover the roof repairs yourself.

Flood Damage – Not Covered

Floods are rare, but when they do occur they can cause significant damage and even destroy a home entirely in a matter of minutes. Flood insurance is not typically a part of regular home insurance policy. If you live in a floodplain or want the additional coverage you will have to get a flood insurance policy in addition to your homeowners insurance.

Backed Up Drain or Sewer Line – Not Covered

Damage from a backed up sewer line or drain, is not covered on standard home insurance policies. However, you can add this coverage on with an endorsement. It will be an additional cost, but it provides additional coverage.

Ground Water Seepage – Not Covered

When water floods into a basement or causes foundation problems because of seepage from ground water this is considered a maintenance issue not an accident. Therefore, most insurance companies don’t include seepage in their policies.

Mold – Possibly Covered

Mold is often a result of water damage, and it can begin to develop within a few days. If mold is caused by a type of water damage that is covered by your insurance policy, then mold removal may be covered as well. Like sewer line and backed up drains, you can also get additional coverage specifically for mold remediation added on to your policy so you’re covered anytime it occurs.

Again, each person’s insurance policy is different. It’s important that you carefully review your policy to understand what water damage is covered.  For professional water damage cleanup, contact SERVPRO of the Quad Cities today at 256-383-4470!

Prevent Water Damage During Your Vacation

7/30/2018 (Permalink)

When leaving for vacation, few people consider prepping their homes against water damage. You go through your checklist of turning off the coffee pot and stove and locking all the doors, but what happens if you have a leak and need a water pipe repair while you are away? A broken pipe can do a lot of damage, especially if it is left unattended for several days. 

Prepping Your Home

Before leaving for an extended vacation, check your home for leaks. Examine the pipes under the sink and the water heater for any cracks or rust. Inspect the hoses that connect to any appliances. Insulate any exposed pipes if you are leaving in the winter. A pipe that burst due to freezing needs water pipe repair immediately. Ask a neighbor, friend or family member if they can check in on your home periodically. If no one can check on your home, turn off the main water and drain the pipes. 

Preventing Floods

It is important to not only prep your home to prevent damage from a leak but also from a storm. Make sure your gutters are cleaned and water can flow freely through them. Check your sump pump. Clear out any debris you see. Test it by filling the sump pit and turning on the pump. Check your window seals and your roof for any leaks. All of these checks are especially important if any heavy rains or storms are expected in your area.

Returning from a vacation to find your house flooded can be devastating. Standing water can cause real damage to your home. A simple water pipe repair can escalate into a big problem if no one is there to address the issue. Take the time to prep your home against intruding water before you leave. That way you can enjoy your time away without worries. 

Help If Your Dishwasher Leaks

6/11/2018 (Permalink)

Many times in a kitchen water damage is caused by the appliances. Since there is a water line running to the dishwasher it is common for it to malfunction and cause a huge mess in your kitchen. 

SERVPRO can be on site quickly and begin to mitigate the damages. The important thing is not to let the water sit for too long. This can start to cause secondary damages like mold and other types of microbial growth. 

Once on site our team will quickly extract all of the water. Then they will start to place drying equipment throughout the home. Each day they will monitor the drying progress until the area is completely dry. 

After that they can replace any damaged materials and have your home back to preloss condition. 

Insulation Absorbs Water Like A Sponge

1/24/2018 (Permalink)

Water Damage Insulation Absorbs Water Like A Sponge The insulation in the ceiling absorbed much of the water from a burst pipe.

After experiencing a water damage, the affected materials absorb water based on how porous they are along with other factors.  This directly impacts whether an affected material is considered "salvageable," as in it can be dried in place, or "non-salvageable," as in it needs to be removed because it will negatively impact the drying of the salvageable materials.  Needless to say, wall and ceiling insulation doesn't stand a chance! 

It can be very difficult to dry insulation in place and, in most cases, it will impede the drying process for the surrounding materials and keep them in a dangerous place as far as moisture content.  This will keep the humidity of the affected area elevated and can provide ideal circumstances for mold growth.  Thus, SERVPRO of the Quad Cities will remove non-salvageable materials such as insulation to determine a feasible and responsible drying plan.  The goal is to keep overall restoration costs down and keep your structure sanitary.  The insulation in the picture from a water damaged home in Florence, AL as a result of a pipe leak shows how saturated the material has become - it's gotta go!  But once out of the picture, the surrounding structure can dry more easily and efficiently and we can get you back to normal sooner and safer!

Minimize The Damage From A Frozen Pipe

12/14/2017 (Permalink)

Freezing temperatures are upon us here in the Florence/Muscle Shoals area. It is the season where we start to see a lot of water damages due to pipes that burst. 

When you realize that a pipe has burst in your home, follow these steps to minimize the damage and save money.

1. Stop the Water Flow

Turn off the water main as soon as you notice something is wrong. The potential water loss from burst pipes in your house can be as much as 106 gallons; that’s two full baths an hour. Once water is off, make sure you drain the lines throughout the home.  

2. Locate, Inspect, and Repair the Damage

Once the damage is inspected, you will determine if this is something that you can handle on your own or if you need to bring in a plumber.

3. Call the Professional Drying Company

Once the repair is made and there will be no further water damage, call SERVPRO for professional water restoration. Areas that have been soaked in water are susceptible to mold and mildew and that can cause your family unwanted illness.

Florence 24 Hour Emergency Water Damage Service

10/24/2017 (Permalink)

SERVPRO of the Quad Cities is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 256-383-4470

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of the Quad Cities has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of the Quad Cities

SERVPRO of the Quad Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Muscle Shoals Residents: We Specialize in Flooded Basement Cleanup and Restoration!

10/24/2017 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Muscle Shoals basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 256-383-4470

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of the Quad Cities and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 256-383-4470

The Need for Professional Cleanup After Water Damage

8/1/2017 (Permalink)

Water Damage The Need for Professional Cleanup After Water Damage Unseen water damage underneath carpet.

After a water emergency that floods a home or business, the last thing that most people want to deal with is a bill for cleaning up the damage. This is what leads many homeowners to attempt water damage cleanup on their own instead of calling a professional. 
 
If you're in need of water removal in Florence, you may be tempted to save money by trying to get rid of the excess water on your own. However, going this route typically has more consequences than benefits and will result in greater losses of time, money, and your possessions in the long run. Here's why calling SERVPRO for professional water removal is a smart move. 
 
More thorough water removal
While some homeowners resort to opening windows and doors, turning on ceiling fans, and blotting towels around the house, SERVPRO has powerful equipment that ensures efficient and thorough water removal. We're also often able to restore documents, books, furnishings, and electronic devices affected by water damage.  We will also get your home's humidity back to an appropriate level. 
 
Many water emergencies are hazardous 
If your house has been flooded with gray or black water, such as that from a natural disaster, backed up sewer line, or a leaky toilet, expert attention to the problem is best. These types of water are risky for untrained persons to handle because it involves disease causing waste and debris. This is the type of material that can't simply be put out with the week's garbage and needs proper and safe disposal.  We're knowledgeable about how to get rid of contaminated waste during water extraction, so there are no lingering health risks to your family or pets. 
 
Mold and mildew risks 
One reason that so many homeowners who attempt DIY water removal eventually end up calling a pro is unseen damage caused by mold and mildew. Your flooring and possessions may look and feel dry.  But without proper water extraction and controlling humidity, mold and mildew will thrive and damage your home's structure along with your possessions and furniture. SERVPRO technicians are skilled at protecting against the growth of mold and mildew and have effective strategies to combat it. 
 
At SERVPRO of the Quad Cities, we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us 24/7 at (256)-383-4470

Faster to your Florence Water Damage Event

6/12/2017 (Permalink)

Water Damage Faster to your Florence Water Damage Event SERVPRO of the Quad Cities provides 24 hour fire and water damage restoration service in Florence

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of the Quad Cities provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of the Quad Cities arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 256-383-4470

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of the Quad Cities

SERVPRO of the Quad Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Certifications

  • ASD - Applied Structural Drying Technician
  • ECTP - Employee Certification Training Program
  • SRT - Fire & Smoke Damage Restoration Technician
  • RRRP - Lead-Based Paint Activities and Renovation
  • RRT - Carpet Repair & Reinstallation Technician
  • OCT - Odor Control Technician
  • IICRC Certified Firm
  • AMRT - Applied Microbial Remediation Technician
  • HST - Health and safety Technician
  • CCT - Carpet Cleaning Technician
  • WRT - Water Damage Restoration Technician

Water Damage in One Room can Lead to Unseen Problems

1/26/2017 (Permalink)

Water Intrusion in One Room can Mean Water Damage in Other Rooms. Removing surface water can help prevent more extensive damage. However, water intrusion invade floors, ceilings and walls to find the lowest point in your home. Standing water from an overflowing bathtub or other water incident will search for pin hole crevices and creak in your floor and walls looking for a way a travel downward. Surface such as a woof, drywall and carpet pull water away from plain sight and into the interiors of your home. 

Should a water incident occur in your home, remove excess water with mopping and blotting, remove and prop up wet upholstery cushions for even drying and place aluminum foil or wood blocks under furniture legs. These tips may prevent further damage to your home and personal belongings.

SERVPRO® of the Quad Cities Professionals can help:

Service Response Guidelines 

1) Within one hour from notice of loss, a SERVPRO Professional will contact you to arrange for service

 

4) Within four hours of loss notification, a SERVPRO Professional will be on-site to start mitigation service.

 

8) Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

** Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.  

 

 

What to Do When the Pipes Burst

12/13/2016 (Permalink)

Freezing temperatures are upon us here in the Muscle Shoals area. It is the season where we start to see a lot of water damages due to pipes that burst. People's biggest mistake that leads to more costly damages is not acting promptly and correctly.

When you have realized that a pipe has burst in your home, follow these steps to minimize your damage and in the long run, save you money.

1. Stop the Water Flow

Turn off the water main as soon as you notice something is wrong. The potential water loss from burst pipes in your house can be as much as 106 gallons; that’s two full baths an hour. Once water is off, make sure you drain the lines throughout the home

2. Locate, Inspect, and Repair the Damage

Once the damage is inspected, you will determine if this is something that you can handle on your own or if you need to bring in a plumber.

3. Call the Professional Drying Company

Once the repair is made and there will be no further damage, call professional water restoration. Areas that have been soaked in water susceptible to mold, mildew, and can cause your family unwanted illness.

The longer you wait to make these repairs the more damage will be caused. In turn, higher cost for restorations and getting your home back to normal.

Do's and Don'ts When Experiencing a Water Damage

7/11/2016 (Permalink)

Do:

  • üRemove as much excess water as possible by mopping and blotting.
  • ü   Wipe excess water from wood furniture after removal of lamps and table top items.
  • ü   Remove and prop wet upholstery and pillow cushions for even drying.
  • ü   Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • ü   Turn air conditioning on for maximum drying in summer.
  • ü   Remove Oriental rugs or other colored rugs from wet wall-to-wall carpeting.
  • ü   Remove valuable paintings and art objects to a safe, dry place.
  • ü   Open and place luggage, in sunlight to dry, if possible.
  • ü   Gather loose items, toys, etc. from floors.
Don’t:
  • ü   Leave wet fabrics in place; dry as soon as possible. Hang furs and leather goods to dry separately at room temperature.
  • ü   Leave books, magazines or other colored items on wet carpets or floors.
  • ü   Use your household vacuum to remove water.
  • ü   Use TVs or other household appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • ü   Turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging from retained water.