Recent Why SERVPRO Posts
SERVPRO and Higher Standards
SERVPRO Raises the Bar
SERVPRO of the Quad Cites has been serving the Shoals area since 1997. Our mission is to be the premier restoration company in the industry. Our technicians are trained to handle your restoration and cleaning needs. We provide our local Business’ with the same service as we do residential. We are a 24/7 emergency service for your emergencies of any size.
SERVPRO also offers a higher standard of cleaning that goes beyond janitorial services. This is a proactive viral pathogen cleaning that helps ensure the cleanliness of your business or home. Our professionals are trained and experienced in biohazard decontamination. We always adhere to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities.
Sewage backup is also considered a biohazard and can introduce harmful microorganisms into a structure. We remove the sewage, contaminates, and moisture to ensure property is cleaned, disinfected, and deodorized.
Bloodborne pathogens are considered a biohazard and can be cleaned and disinfected by SERVPRO Professionals. We remove and dispose of bodily fluids, tissue, and potentially pathogenic substances. This type of biohazard can be a result of an accident, trauma, crime, or death.
Call today and discuss with our Professionals the services we can offer your Business or Residential needs. We offer free quotes and are committed to 100% customer satisfaction. We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.
Commercial Spring Cleaning
Get your Business Professionally Cleaned
Now that Spring has arrived the cleaning begins. Your local SERVPRO Professionals are here to get your place of Business looking its best. We offer several specialized cleaning methods to get your carpet and upholstery cleaned.
- Bonnet Cleaning: A less aggressive method for short piled carpets.
- Hot Water Extraction: A deeper cleaning method for all carpet types.
- Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
- Showcase Premier Cleaning: The most thorough cleaning method in the industry.
- Dry Cleaning: When color-fastness is an issue.
Getting your carpets cleaned every 12 months is not only a way to improve the appearance but improves the longevity of the carpet. Dirt builds up and penetrates the crevices becoming firmly lodged. This causes damage to the carpet and the overall appearance. Protect your upholstery with routine cleaning as well. Remove stains, dust and dirt from office furniture giving your office a fresh uplifting look. We know your time is valuable and it can be very hectic at times. Leave the cleaning to your local SERVPRO Franchise to make your place of work look its very best.
SERVPRO franchise professionals will get the job done right. Our cleaning is backed by state-of-the-art equipment, over 50 years of experience and professionals trained to the highest standards. Call today to schedule your Business cleaning. Let our professionals maintain your carpet and upholstery with our experience, training, and exclusive cleaning products!
Know Who to Call
Your call for Emergency Service
SERVPRO of the Quad Cities
Know who to call.
Knowing who to call after a catastrophic event occurs should be a priority on your family emergency plan. Strong to severe storms can strike at anytime of the day or night causing water damage. Roofs are torn off or damaged from strong winds allowing water to leak into the home and in between the outside and inside walls. Flooding does not always come from weather related events but household items such as:
- busted pipes
- water heater
- washing machines
- ice maker
Water can cause major damage to the stability of your homes structure and contents. Many government organizations, including the EPA, suggest that mold and bacteria can begin to form in wet carpet as soon as 24 to 48 hours after becoming wet. The sooner mitigation starts on your home the less cost to you as a homeowner and the probability of salvaging your contents. Leaving water damage for too long can decrease the value of your home. Carpet is broken down, wood floors, and walls weaken with water damage. Flood waters can contain bacteria that is harmful and can linger on your belongings. Leaving water in your home too long will cause fungus to show up.
SERVPRO of the Quad Cities is your go to for a reliable, trustworthy, and experienced mitigation company. We have the experience, expertise, and training to restore your home quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our local technicians will closely monitor and document the drying process to ensure your property is back to normal.
Welcome to our SERVPRO Team
We at SERVPRO of the Quad Cities love when our employees meet a year milestone and beyond with our locally owned Franchise. Our employees have a direct impact on the success of our company and how we move forward. The work they provide is meaningful and serves a greater purpose. Our goal as a team is 100% Customer satisfaction and helping people in their time of need. When our customers are faced with a catastrophic event, our entire team offers quick support and 24/7 service. Responding quickly is a key in keeping cost down and salvaging the structure and contents of your home. SERVPRO is an excellent example of teamwork and communication. Our goal is to effectively and efficiently complete a task to save you as a homeowner in cost and your insurance company in claims.
We offer our employees at SERVPRO extensive training, so they have the knowledge and background to help make it “Like it never even happened.” Each job is considered meaningful no matter the size or challenge if offers. Without our long-term employees and our new hires, we could not be as successful as we are. We are so excited about having 2 new employees join our team. They will be a positive force within our organization offering their loyalty, knowledge, and willingness to succeed.
The time has changed, and we have sprung forward! As the season changes so does the weather pattern for strong storms. April brings showers along with the threat of tornadoes. Peak tornado season is March through May. Tornadoes are most likely to occur between 3 p.m. and 9 p.m. but can occur at any time. Tornadoes extend from a thunderstorm to the ground. They normally last less than 10 minutes and range in sizes from F0 to F5. If you have not begun preparation for safety measures, now is the time. Make sure you have replaced all the batteries in your clocks and NOAA radio. Check the forecast regularly to see if you are at risk for severe weather. Listen to your local news or a NOAA Weather Radio to stay informed about watches and warnings in or near your area.
All family members should be aware of safety precautions that have been established for your home. If you have pets be sure to include them in your safety plan. Time is essential and a quick response to tornado watches and warnings are critical. Pick a safe room in your home such as a basement, storm cellar or an interior room on the lowest floor with no windows. Conduct a family severe thunderstorm drill regularly so everyone knows what to do.
The changes of the season and the storms it brings is inevitable but the way SERVPRO responds to an emergency stays the same. We are dedicated to our customers and responding to your emergency mitigation needs. We are your local source for 24/7 storm damage response. Our technicians are highly trained offering you as our customer the support and service you need during a disaster. A fast response lessens the damage, limits further damage, and reduces cost. SERVPRO will be the company that you can trust to rise to the occasion.
Thanking our Customers and Insurance Agents
We at SERVPRO of the Quad Cites would like to Thank each of our Customers and our Local Insurance Agents for putting your trust in our services. Choosing the right mitigation company is as important to you as performing the service is to us. We value your business and strive for 100% Customer Satisfaction. SERVPRO franchise professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of the Quad Cities is your trusted leader in the industry.
SERVPRO Franchise Professionals have a national network of over 1,700 Franchises across the country and elite Disaster Recovery Team strategically located throughout the country. Due to our Customers and Insurance Agents we are able to continuously grow. Thank you for putting your trust and your home in our care.
Emergency Ready Profile
Is your Business Ready!
Knowing what to do in advance in case of a disaster is crucial to the welfare of your business. By preparing now, you demonstrate excellence in readiness planning by compiling a comprehensive information resource to use in case of a disaster. By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. The ERP is a concise Profile Document that contains only the critical information needed in the event of an emergency.
Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens." This can help minimize the amount of time your business is inactive. Mitigation services can start immediately saving time and money.
A Profile of your facility provides:
– address, photo and directions to your location
– brief description of the facility
– Structural information and special instructions
– Total square footage and square footage by floor
– Type of flooring
– Supplemental backup power
– Hazardous material information
As many as 50% of businesses must close their doors during a disaster. Is your Business Ready? Call your local SERVPRO Franchise to schedule and develop your Emergency Ready Profile. You will have a provider that is recognized as an industry leader and close by. SERVPRO can begin mitigating and saving your business time and money.
SERVPRO for Spring Cleaning
SERVPRO for your Spring Cleaning HVAC needs
Spring cleaning is a means of refreshing rooms after a long, stuffy winter. We start with a list of how we can declutter, reorganize and polish the dust away. SERVPRO can help by starting you off with our Air Ducts and HVAC cleaning.
- If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminates.
- SERVPRO Franchise Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment.
- For more information on duct cleaning contact your local SERVPRO Franchise Professional today. SERVPRO of the Quad Cities, 256-383-4470.
Keeping your air ducts clean can lead to a healthier environment and a longer lifespan of your unit. This can save you money on medical and home repairs. Listed below are reasons to call your local SERVPRO to schedule your Air Duct Cleaning:
- Preventing health issues. The most important reason you need to clean your air duct regularly is the health of your family. ...
- Better performance on your system. ...
- Eliminating the Musty Odor. ...
- Increasing the lifespan of your system. ...
For more information on duct cleaning contact your local SERVPRO Franchise Professional today. With over 1,700 Franchises nationwide, there’s a SERVPRO Professional nearby and ready to serve you.
Always Here to Help
Immediate response time to limit the amount of damage
“Thank You for Choosing SERVPRO, We are Always Here to Help”
When calling SERVPRO you are greeted with our friendly and accurate greeting. Our Office Staff and Professional Team are thankful you have chosen SERVPRO for your emergency services and we are always here to help. We provide 24/7 emergency service for any size disaster. SERVPRO is a trusted leader in the Industry and has access to over 1,700 Franchises. Our network allows us to be faster to any disaster no matter the size. Each franchise has the training, experience, and equipment to quickly get your property and life back to the way it was.
Restoring property is less expensive than replacing property. Our professionals have immediate response time to limit the amount of damage. With a quick response there is less expense to the homeowner and your insurance carrier. We work directly with your adjuster to save our customer time and prioritize their claim.
Not only is residential property a priority but commercial as well. Time down is money lost and our professionals act promptly to assure your business is back up and running in a timely manner. SERVPRO has developed the most extensive performance guidelines in the industry. These guidelines assure you receive the best restoration service in the industry.
During the time of a large loss or disaster, SERVPRO is composed of the best of the best restoration professional disaster team. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle large losses.
At SERVPRO, the difference is our ability to dispatch trained production professionals When seeking the best of the best, call your local SERVPRO franchise for mitigation and large loss recovery. “Thank you for Choosing SERVPRO, We are Always here to Help”.
SERVPRO is Here to Help during this time of need
SERVPRO services for deep cleaning your home or business
During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.
We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.
The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:
- Kitchen/Food Areas
- Retail Spaces
- Water Fountains
- Sales Counters
- Carpets and Rugs
- Stair Handrails
- Elevator Cars
- Playground Equipment
- Fitness Equipment
The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.
Call Today for a Proactive Cleaning
If your home or business needs deep cleaning services, call the experts today –SERVPRO of the Quad Cites, 256-383-4470
SERVPRO and Vandalisim
SERVPRO commitment to your home or business when you have been a victim of vandalism.
Approximately 15 percent of Americans fall victim to vandalism each year. Vandalism is one of the most common forms of crime committed against American households. This act causes a violation of your sense of security as a property owner. Protecting your home or business from malicious destruction should be a top priority. Taking common sense tips and applying them can help protect your property.
Keep your property well lit: Vandals gravitate toward dark areas. Keep inside lights on to give an appearance of someone being home. Installing exterior lights equipped with motion detectors will scare intruders off.
Install a fence with a secure gate lock: Vandals will not want to climb over a fence or try and break a lock. Remember to keep the gate locked.
Plant bushes or shrubs: This not only makes your home or business attractive but serves as a deterrent. Shrubbery can consist of pointed leaves and thorns to cause climbing of going through them very uncomfortable.
Place video cameras on your property: Footage of vandalism can be very helpful for the police. Place them in open areas to deter vandals.
If you have been a victim of vandalism, clean up without delay: Vandals want their malicious work to be seen. If it is cleaned immediately, they are less likely to return.
Report your vandalism to the Police: Reporting will let them know what areas need to be patrolled more often.
Keep your blinds and curtains closed when leaving lights on: When your blinds and curtains are closed with a light on the vandals are not able to see if someone is home. This causes an uncertainty and deters them.
Install break resistant glass: Shatter-resistant windows and light fixtures can make it much more difficult for vandals to damage your property, especially with lights. Vandals prefer the cover of darkness and typically go for lights first.
Your quick response to clean up will show you care about your property and will not have displays of vandalism. SERVPRO Franchise Professionals will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry.
SERVPRO and Customer Service
SERVPRO WORKING TOGETHER TO PROVIDE TRUST AND EXCELLENT SERVICE
Our commitment at SERVPRO is to go above and beyond to keep our new and existing customers happy. This is achieved by keeping our customers informed, resolving issues and always remaining positive. We are not only there to provide quality work but to develop a relationship with our customer. Once an emergency notification of a loss has been reported we are committed to arrive within 4 hours to stop further damage from occurring. Our goal is set on restoring property back to preloss condition.
During an inspection of a loss the results will be discussed with the customer. They will be informed of all damage, rooms or areas affected and SERVPRO’S plan of action. Our team of professionals and office staff will be with our customer each step of the way to ensure our customer has a full understanding of services to be provided.
SERVPRO works with all insurance companies to make sure your claim is processed successfully. SERVPRO enacts specialized training and promotes adherence to IICRC Standards, so you can expect expert cleaning and restoration services nationwide. Our National Accounts Managers are ready to assist insurance professionals with any questions they may have about SERVPRO.
We at SERVPRO care about our customers and community. As a team we work together to build your trust and provide excellent service. Working with your local SERVPRO will save time and expenses due to our quick response time. For your restoration needs call SERVPRO and expect nothing but the Best.
Treat Mold with Caution
In Florence, mold damage is a common problem. It affects all kinds of homes and businesses. It is not something to be scared of; it happens to almost everybody, at some time in their lives. However, it does need to be treated with caution. Mold damage, though common, can be both expensive and can cause health effects.
This is why the only effective solution for dealing with chronic mold damage in Florence is to call in the experts. Qualified mold damage restoration teams have the necessary skills and expertise to make sure that all of the damaged areas of a property are safely removed. If you do not seek professional advice, you risk the problem becoming a recurring one.
This guide to the importance of professional mold damage restoration will help you get to grips with the best possible solution.
Fix the Source of the Issue
While homeowners can go some way to removing the superficial signs of mold damage (visible marks and blemishes), it is much more difficult to pinpoint the cause. And this is vital if the problem is to be eradicated for good. Mold damage restoration experts are trained to look for patterns and uncover the source of the destruction. More often than not, the mold is being caused by an unidentified leak within the building or humidity issues.
Recognize the Type of Mold
It is a common misunderstanding to assume that all mold is the same. In fact, there are more than 10,000 different varieties. As they all require a slightly different approach, identification is key to tackling mold damage. Nobody expects you to be able to distinguish between the characteristics of a thousand mold samples, so take the job to somebody who is specially trained for it.
Use the Right Equipment
Another important benefit of using a professional mold damage restoration service is access to specialized equipment. You might have a basic dehumidifier in your home or workplace, but this won’t be strong enough to tackle a serious problem. If there is evidence of high level mold in the building – which causes negative health effects – protective clothing is needed to ensure safety.
Prepare for Disaster with our Emergency READY Profile
Your business is thriving. On any given day, your sales team is firing on all cylinders, your office is bustling with activity and your operations team is running circles around itself trying to keep up.
You know one the biggest threat to your organization is operational downtime.
That's where we can help.
SERVPRO of The Quad Cities is a full service commercial restoration firm. Our training and experience allows us to handle any emergency at your business in a professional way to reduce operational risks, minimize downtime and save you money.
Consider this: 50% of businesses that suffer a major disaster will never reopen. And of those that reopened, most of them had a plan.
Do your employees know your chain-of-command?
Do your night teams know where your water shut-offs are?
Would your employees be able to direct first responders in the event of a fire?
Put simply: Is your team prepared to deal with situations like fire, water & mold damage?
Thankfully, SERVPRO of The Quad Cites can help you prepare for disaster with our Emergency READY Profile.
With the Emergency READY Profile, SERVPRO will help you create a functional profile that can be used for things like staff emergency manuals, emergency contact information and building emergency critical information. Because disasters often happen when you are away, your team will have all of this data at their fingertips, whenever it's needed.
Give us a call today. The consultation and Emergency READY Profile is offered at no cost to your facility. 256-383-4470
Professional Water Restoration Is A Smart Move
After a water emergency that floods a home or business, the last thing that most people want to deal with is a bill for cleaning up the damage. This is what leads many homeowners to attempt water damage cleanup on their own instead of calling a professional.
If you're in need of water removal in Florence, you may be tempted to save money by trying to get rid of the excess water on your own. However, going this route typically has more consequences than benefits and will result in greater losses of time, money, and your possessions in the long run. Here's why calling SERVPRO for professional water removal is a smart move.
More thorough water removal
While some homeowners resort to opening windows and doors, turning on ceiling fans, and blotting towels around the house, SERVPRO has powerful equipment that ensures efficient and thorough water removal. We're also often able to restore documents, books, furnishings, and electronic devices affected by water damage. We will also get your home's humidity back to an appropriate level.
Many water emergencies are hazardous
If your house has been flooded with gray or black water, such as that from a natural disaster, backed up sewer line, or a leaky toilet, expert attention to the problem is best. These types of water are risky for untrained persons to handle because it involves disease causing waste and debris. This is the type of material that can't simply be put out with the week's garbage and needs proper and safe disposal. We're knowledgeable about how to get rid of contaminated waste during water extraction, so there are no lingering health risks to your family or pets.
Mold and mildew risks
One reason that so many homeowners who attempt DIY water removal eventually end up calling a pro is unseen damage caused by mold and mildew. Your flooring and possessions may look and feel dry. But without proper water extraction and controlling humidity, mold and mildew will thrive and damage your home's structure along with your possessions and furniture. SERVPRO technicians are skilled at protecting against the growth of mold and mildew and have effective strategies to combat it.
At SERVPRO of the Quad Cities, we know how important it is to get your home back in order as quickly as possible. We'll help you mitigate the costs of any water emergency by restoring your possessions and preventing future damage to your home. For more information about our water removal services or to receive a quote, call us 24/7 at (256)-383-4470
Reconstruction Needs After a Fire or Water Damage
Often when our homes face a fire or water damage we are left with an abundance of issues that need to be faced. SERVPRO of the Quad Cities has helped many in our community face all these problems in a "one stop shop". Below is the process typically followed for our customers who have construction needs after a fire or water damage.
1. Contact insurance agent or SERVPRO directly when the problem arises.
2. SERVPRO of the Quad Cities responds quickly and starts mitigation to prevent further damage.
3. Construction is needed once mitigation is complete. Instead of calling around for contractors to do each project, SERVPRO will handle the headache and work with your insurance company to provide the construction needs to your home or business.
We are looking to help our customers feel at ease through the stressful times of disaster taking care of all their needs in one place.
Choose an IICRC Certified Firm
SERVPRO of The Quad Cities is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.
IICRC Certified Firms must
• Present accurate information to consumers and conduct business with honesty and integrity.
• Require a technician on all jobs who has been formally trained and passed all required tests.
• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
• Maintain liability insurance to protect all parties in the event of an accident.
• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.
The IICRC Develops The Standards For The Restoration Industry
The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.
Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.
About SERVPRO of The Quad Cities
SERVPRO of The Quad Cities specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
Flood Safety Tips for First Responders
Our owner wades through floodwaters in a neighborhood in Muscle Shoals which was heavily impacted by recent flooding.
Know The Procedures You Should Take To Keep Yourself Safe
If you are a first responder in Muscle Shoals and your area has been damaged by floodwater, you are likely eager to start helping others. However, it’s important to know how to protect yourself as you help with the flood response in your area.
1. Wear the Appropriate Clothing
When you enter a home that has sustained damage from floodwater, it’s essential to protect yourself by wearing the appropriate clothing. Since floodwaters can contain mold and other hazardous materials or waste, it might be necessary to wear a mask. Protective clothing, such as gloves, boots and other items can often prevent you from becoming sick or injured as a result of working in a flooded location.
2. Get Vaccinated
As you help with the flood response in your location, you may be exposed to a variety of biohazards. When taking care of a patient or helping someone out of a flooded home, you might be exposed to potentially dangerous elements. The CDC requires responders to receive tetanus and Hepatitis B vaccines, though you can speak to your physician and ask if there are other vaccinations that could benefit you as a first responder. By being vaccinated, you’ll be equipped to handle a variety of situations without risking illness.
3. Be Aware of Hazards
Even with the right clothing and immunizations, it’s important to know that floodwater can contain, or can cause, various hazards. If floodwater is quick-moving, know the procedures you should take to keep yourself safe. Regardless of the situation, take the time to think about your safety.
Knowing how to keep yourself safe as a first responder can in turn help you protect others. As you work to help others, know that it can be useful to work with experts in flood damage restoration in order to fully restore homes.