Recent Posts

Recognizing the signs of water damage

7/23/2020 (Permalink)

pipe, water damage, inside cabinet Water Damage from Leaking Pipe in cabinets

Water can cause extensive damage when left unresolved.  Within an hour to a day damage to your home will begin.  Recognizing the early signs of water damage will keep the cost of restoration down and the extent of damage to the structure of your home and contents. In some cases, the water damage can be hidden behind walls and under flooring.  Inspecting older pipes and plumbing fixtures is a proactive measure to reduce the chance of a water leak.  Listed below are a few things to look for when water damage is present. 

  1. Changes to flooring, walls, or ceilings. 
  2. Visible stains that may appear on walls, flooring, and ceilings
  3. Musty smells are a sign of moisture that can cause mold growth
  4.  Utility bills that have increased with no known cause
  5. Sounds of running water under the home
  6. Paint that is cracking or flaking off
  7. Puddles of water from unknown cause

Nothing can destroy a home faster than water.  Insulation, plywood, subflooring, and wood studs can degrade and set up rot.  The rot is caused by high moisture levels and set up fungus that destroys the wood.  Dry rot is one of the most serious forms of rot that can manifest itself in property and, if left untreated, it can cause potentially irreversible damage to your home.  The effect and extent of water damage to a home is a very time sensitive situation. 

At SERVPRO of the Quad Cities we are highly trained Water Damage Specialists.  We specialize in extensive water damage restoration training, and our process emphasizes regular monitoring and documentation of the drying process from beginning to end. 

Instead of waiting for a catastrophic water event be proactive and do not wait for repairs.  SERVPRO is a 24 hours emergency service faster to any size Disaster.   We are locally owned and operated servicing our area with highly trained technicians.   

Commercial Storm Damage Restoration

7/14/2020 (Permalink)

umbrella, heavy rain When it Rains it Pours

During spring and summer weather events can influence your business.  Wind with heavy rain can cause water damage to your building.  Having previous leaks repaired is a good idea before severe weather hits in your area.  Leaking windows and doors can cause damage and weaken the structure of your building.  Make sure the shingles on the roof are secure to keep your roof from leaking.  The exterior wall should be inspected for any cracks.  Cracks can lead to moisture in the building and a great opportunity for mold to grow.  Basements are a great concern when it comes to rising flood waters.  Taking precautions such as flood shields against the windows and doors of your basement can prevent damage from the rising waters.

Lightning is dangerous and can strike your building or cause trees to fall after being struck.  A lightning protection system can be installed to protect your building.  The rods intercept the voltage and send the current into the ground.  The protection system minimizes the risk of fires and electrical surges to your property.  In case of a power outage you should have a generator on hand.

Disasters can strike in many different forms and cause havoc on a business.  The sooner a plan is in place the less damage that will be sustained.  Your local SERVPRO professionals are highly trained and available for your mitigation needs 24/7.  We are dedicated to responding immediately to water and storm damage.  Our SERVPRO professionals are not only trained in structural mitigation but contents damaged by storms and other water events.  Their expertise and “restore” versus “replace” mentality can help you save money while preserving precious keepsakes that can’t be replaced. They use several methods of cleaning your contents, including:

  • Dry Cleaning - Used for cleaning light residues or to pre-clean prior to wet cleaning.
  • Wet Cleaning - An effective cleaning method for removing moderate to heavy residues.
  • Spray and Wipe -Effective for items that can’t withstand wet cleaning.
  • Foam Cleaning - Used for upholstery fabrics that might shrink or bleed if wet cleaned.
  • Abrasive Cleaning - Involves agitation of the surface being cleaned.
  • Immersion Cleaning - Contents are dipped into a bath of the cleaning product.

If your home requires extensive restoration or cleaning due to damage your local area SERVPRO- Professionals can conduct an organized, efficient move-out of the affected area. A move-out has several benefits, including:

  • A quicker remodeling process
  • Protecting items from potential damage
  • Protecting contents from further on-site damage

When restoration is completed, they will work with you to coordinate the move-in according to your needs. The services offered upon move-in may depend on your insurance coverage. 

 If you are looking for trained professionals, immediate response time and a mitigation company that puts the needs of the customer first, call your local SERVPRO.  We are a company with experience in Fire, Mold, Water, Bio, and contents cleaning.  Look no further when seeking the best customer service for your Business. 

Water Damage during a Crisis

6/9/2020 (Permalink)

orange background, bold green wording water damage Choose SERVPRO for your Flood Damage

Damage caused by floodwater can be devastating and tragic when it happens to your home and property.   During a pandemic the repair time can sometimes be a slow and difficult process.  Finding available and reliable contractors can be a challenge.  If you live in a flood prone area have a safety plan that you are very familiar with.  Having a plan can reduce the risk of severity and provide protection for you and your family.

We at SERVPRO have highly trained technicians that follow all public health guidelines to protect you and your family from any spread of viral pathogens.  Our technicians enter your home wearing appropriate personal protective equipment.  Our services are available 24 hours 7 days a week for your emergency mitigation needs. 

Do not attempt to do repairs and handle flood water yourself.  Standing water from a flood can be dangerous and make you vulnerable to infectious diseases, chemical hazards and possible injury.  Flooding requires immediate attention and SERVPRO is a company with flood damage experience.   We provide timely and professional assistance. 

Storm and water damage affects not only the structure of your house but also your belongings. SERVPRO Professionals understand that your home is more than a structure.  We  specialize in restoring contents damaged by storms and other water damage events. If your home requires extensive restoration or cleaning your local SERVPRO Professionals can conduct an organized, efficient move-out of the affected area. 

When Dealing with Water Damage, Immediate Action is Crucial. Let Us Help 24/7! Highly-Trained Water Damage Specialists, Advanced Drying Equipment and Techniques. Call a trusted company that always puts customers safety, concerns and property first, SERVPRO!

Severe Weather during a Pandemic

5/29/2020 (Permalink)

round table, pandemic preparedness session, 4 individuals in session Planning for Severe Weather during a Pandemic

When dealing with severe weather during a Pandemic it can be very stressful.  When planning give yourself more time to prepare. 

  • Pay attention to your local guidance regarding updated plans for evacuations and shelters
  • Prepare a "go kit" with personal items you cannot do without
  • Prepare your emergency food, water, and medicine supplies

Make sure you pay attention to local guidelines about updated evacuations and shelters.  Some of your local shelters may be closed or have a smaller capacity due to the spread of germs.  If you need to go to a disaster shelter be sure to follow CDC recommendations for staying safe and healthy in a public disaster shelter during a pandemic.

During the event of an evacuation prepare a “go kit” with personal items you cannot do without during an emergency.  Include items that can help protect you and others from viral health risk.  Protective items should include hand sanitizer, or bar or liquid soap if not available, and two cloth face coverings for each person.  Face covers should not be used by children under the age of 2. They also should not be used by people having trouble breathing, or who are unconscious, incapacitated, or unable to remove the mask without assistance.

Understand that your planning will be different during a pandemic.  It may take longer to restore power and return home after a severe weather event.  First responders and hospitals are already overwhelmed with patients.  Make sure you have adequate supplies for your size of family and their unique needs.  Medications should be filled, enough water and food for 14 days and a reliable source to stay informed.

When returning home and you find yourself in need of repairs, water mitigation or cleaning and disinfection to limit the survival of emerging viral pathogens call your local SERVPRO.  We at SERVPRO of the Quad Cities are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we adhere to the highest cleaning and sanitation standards.

Emergency Ready Profile

3/26/2020 (Permalink)

green background, white wording, 50%, the percent of business that may never reopen after a disaster Is your Business Ready!


Knowing what to do in advance in case of a disaster is crucial to the welfare of your business.  By preparing now, you demonstrate excellence in readiness planning by compiling a comprehensive information resource to use in case of a disaster.  By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. The ERP is a concise Profile Document that contains only the critical information needed in the event of an emergency. 

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for whatever happens."  This can help minimize the amount of time your business is inactive.  Mitigation services can start immediately saving time and money. 

A Profile of your facility provides:

– address, photo and directions to your location

– brief description of the facility

– Structural information and special instructions

– Total square footage and square footage by floor

– Type of flooring

– Supplemental backup power

– Hazardous material information

As many as 50% of businesses must close their doors during a disaster. Is your Business Ready?  Call your local SERVPRO Franchise to schedule and develop your Emergency Ready Profile.  You will have a provider that is recognized as an industry leader and close by.  SERVPRO can begin mitigating and saving your business time and money.

SERVPRO for Spring Cleaning

3/23/2020 (Permalink)

wording, Spring Cleaning Checklist SERVPRO for your Spring Cleaning HVAC needs


Spring cleaning is a means of refreshing rooms after a long, stuffy winter.  We start with a list of how we can declutter, reorganize and polish the dust away.  SERVPRO can help by starting you off with our Air Ducts and HVAC cleaning. 

  • If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminates.
  • SERVPRO Franchise Professionals routinely inspect the heating, ventilation and air conditioning unit (HVAC).  Keeping them clean can extend the life of the equipment.
  • For more information on duct cleaning contact your local SERVPRO Franchise Professional today.  SERVPRO of the Quad Cities, 256-383-4470.

Keeping your air ducts clean can lead to a healthier environment and a longer lifespan of your unit.  This can save you money on medical and home repairs.  Listed below are reasons to call your local SERVPRO to schedule your Air Duct Cleaning:

  • Preventing health issues. The most important reason you need to clean your air duct regularly is the health of your family. ...
  • Better performance on your system. ...
  • Eliminating the Musty Odor. ...
  • Increasing the lifespan of your system. ...

For more information on duct cleaning contact your local SERVPRO Franchise Professional today. With over 1,700 Franchises nationwide, there’s a SERVPRO Professional nearby and ready to serve you.

Always Here to Help

3/23/2020 (Permalink)

Chalk board. wording in chalk, response time matters, stopwatch Immediate response time to limit the amount of damage


 “Thank You for Choosing SERVPRO, We are Always Here to Help”

When calling SERVPRO you are greeted with our friendly and accurate greeting.  Our Office Staff and Professional Team are thankful you have chosen SERVPRO for your emergency services and we are always here to help.  We provide 24/7 emergency service for any size disaster.  SERVPRO is a trusted leader in the Industry and has access to over 1,700 Franchises.  Our network allows us to be faster to any disaster no matter the size.  Each franchise has the training, experience, and equipment to quickly get your property and life back to the way it was.

Restoring property is less expensive than replacing property. Our professionals have immediate response time to limit the amount of damage.  With a quick response there is less expense to the homeowner and your insurance carrier.  We work directly with your adjuster to save our customer time and prioritize their claim. 

Not only is residential property a priority but commercial as well.  Time down is money lost and our professionals act promptly to assure your business is back up and running in a timely manner.  SERVPRO has developed the most extensive performance guidelines in the industry.  These guidelines assure you receive the best restoration service in the industry. 

During the time of a large loss or disaster, SERVPRO is composed of the best of the best restoration professional disaster team. Our elite large-loss specialists are prequalified and strategically positioned throughout the United States to handle large losses. 

At SERVPRO, the difference is our ability to dispatch trained production professionals When seeking the best of the best, call your local SERVPRO franchise for mitigation and large loss recovery. “Thank you for Choosing SERVPRO, We are Always here to Help”.

SERVPRO is Here to Help during this time of need

3/18/2020 (Permalink)

Wording, Why SERVPRO, We are prepared to clean and disinfect your home or business, according to protocols set forth by the C SERVPRO services for deep cleaning your home or business

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today –SERVPRO of the Quad Cites, 256-383-4470

SERVPRO and Vandalisim

3/16/2020 (Permalink)

Vandalism wording in 3 D SERVPRO commitment to your home or business when you have been a victim of vandalism.

Approximately 15 percent of Americans fall victim to vandalism each year.  Vandalism is one of the most common forms of crime committed against American households.  This act causes a violation of your sense of security as a property owner. Protecting your home or business from malicious destruction should be a top priority.  Taking common sense tips and applying them can help protect your property. 

Keep your property well lit:  Vandals gravitate toward dark areas.  Keep inside lights on to give an appearance of someone being home. Installing exterior lights equipped with motion detectors will scare intruders off.

Install a fence with a secure gate lock:  Vandals will not want to climb over a fence or try and break a lock.  Remember to keep the gate locked. 

Plant bushes or shrubs:  This not only makes your home or business attractive but serves as a deterrent. Shrubbery can consist of pointed leaves and thorns to cause climbing of going through them very uncomfortable.

Place video cameras on your property:  Footage of vandalism can be very helpful for the police.  Place them in open areas to deter vandals.

If you have been a victim of vandalism, clean up without delay:  Vandals want their malicious work to be seen.  If it is cleaned immediately, they are less likely to return.

Report your vandalism to the Police:  Reporting will let them know what areas need to be patrolled more often.

Keep your blinds and curtains closed when leaving lights on:  When your blinds and curtains are closed with a light on the vandals are not able to see if someone is home. This causes an uncertainty and deters them.

Install break resistant glass:  Shatter-resistant windows and light fixtures can make it much more difficult for vandals to damage your property, especially with lights. Vandals prefer the cover of darkness and typically go for lights first.

Your quick response to clean up will show you care about your property and will not have displays of vandalism.   SERVPRO Franchise Professionals will act quickly to remove vandalism and graffiti from home and commercial spaces. In addition to removing spray-painted graffiti from exterior walls, they can also clean driveways, walkways, asphalt, metals, wood, glass, plastic, and masonry. 

SERVPRO and Customer Service

3/5/2020 (Permalink)


Our commitment at SERVPRO is to go above and beyond to keep our new and existing customers happy.  This is achieved by keeping our customers informed, resolving issues and always remaining positive.  We are not only there to provide quality work but to develop a relationship with our customer.  Once an emergency notification of a loss has been reported we are committed to arrive within 4 hours to stop further damage from occurring.  Our goal is set on restoring property back to preloss condition. 

During an inspection of a loss the results will be discussed with the customer.  They will be informed of all damage, rooms or areas affected and SERVPRO’S plan of action.   Our team of professionals and office staff will be with our customer each step of the way to ensure our customer has a full understanding of services to be provided. 

SERVPRO works with all insurance companies to make sure your claim is processed successfully. SERVPRO enacts specialized training and promotes adherence to IICRC Standards, so you can expect expert cleaning and restoration services nationwide.  Our National Accounts Managers are ready to assist insurance professionals with any questions they may have about SERVPRO. 

We at SERVPRO care about our customers and community.  As a team we work together to build your trust and provide excellent service.  Working with your local SERVPRO will save time and expenses due to our quick response time.  For your restoration needs call SERVPRO and expect nothing but the Best.