Recent Posts

Types of Water Damage

10/12/2021 (Permalink)

Water meter, gravel Know Where to Turn Your Water Off?

Water damage can come from several different sources.  Flooding, sewer, broken pipes, faulty appliances, or plumping can be a source of water damage.  After the source has been identified the type of category the water is can be determined.  There are 3 types of water damage, and each will require a specific type of cleaning.  Listed below are the 3 types of water damage:

            Category 1-Clean Water – The least severe water damage comes from Category 1 water.  This damage can be from broken pipes, sinks, bathtubs, and supply lines.  The drying procedure is much easier in this category.

            Category 2 – Grey Water – This includes water from appliances like toilets, washing machines, and sump pumps.  All affected items should be removed and disinfected completely in this category.

Category 3 – Black water – This category of water damage is the most severe.  Black water calls for immediate mitigation to reduce the risk of a serious health condition.  The damaged items will need to be removed from the home and a thorough disinfection done to the home.

Safety during a water damage should be a top priority.  Below are a few safety precautions to follow during a water damage:

Is it safe to stay in the house? 

Electrical and "slip and fall" hazards are some of the most prevalent concerns.

Only do activities that are safe for you to perform.

Wet materials can be VERY heavy. Be careful!

If you have experienced a water damage it is best to call a trained professional to assist.  Franchise Professionals undergo extensive water restoration training and certification. Our SERVPRO Franchise ensures our training meets and exceeds accepted industry standards.

We determine the category of water damage and take the necessary steps to return your home back to living conditions.  Our services are available 24/7 for your emergency needs.  Our fast response helps minimize additional property damages and additional cost.  Call your local SERVPRO of the Quad Cities for your water mitigation needs.  Our trained Professionals will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

Commercial Preventive Maintenance

9/20/2021 (Permalink)

Checklist, check boxes, wording of preventive maintenance, safety, inspections Performing your Business Preventive checklist

SERVPRO of the Quad Cities is your local emergency remediation company responding 24/7.  Our mission is to be the premier restoration company in the industry.  Our technicians are professional and trained to handle your restoration and cleaning needs.  Listed below are services we offer to commercial properties:

SERVPRO is there when emergencies happen but as a business owner there are steps to take to minimize emergencies and plan.  Preventive maintenance is an approach to prevent and predict failure in equipment and preventable disasters.  Ways to keep your business running efficiently is to schedule and perform inspections on equipment.  Make sure the structure of the building and grounds are clean and free of debris.  Replacing and repairing when problems initially present themselves can save a great deal of time and money.  When repairing promptly it can prevent future issues from arising and causing an extended shut down.

Not only does regular inspections and preventive maintenance benefit the structure of your building but the safety of your employees.  Addressing safety concerns and practicing safety procedures can reduce the number of injuries faced on the job site.  This will save the company in employees taking time off and the expense of job injury claims. 

Run your business with a best practice maintenance plan that is used on a regular basis.  Make sure each employee understands the safety protocol and follows the guidelines.  Even with our best-efforts catastrophes will happen and require experts to come in and assess and remediate.  Make SERVPRO of the Quad Cities your emergency contact when your business is faced with an emergency.  We have the training, equipment, and resources to get your business back to business quickly.  To keep you as the owner focused on your business, we will keep your claim process as stress free as possible.  Our office staff will handle the paperwork and process keeping you informed of any updates.   Making SERVPRO part of your emergency plan will ensure you get back to business quickly.

Preparing for the Winter Season

9/16/2021 (Permalink)

yellow caution sign, prepare for winter wording Staying Safe by Preparing.

The winter forecast looks like Alabama with most of the southern states will see a chilly winter.  With the chilly weather there is going to be mixed precipitation.  Look for this 2021 - 2022 winter to bring below average temperatures. 

Winter begins on December 21st with a long-range forecast that suggests that March could be more like winter than spring. Not only does the beginning of cold weather bring cold temperatures, but tornadoes can also be an issue.  Tuscaloosa has a second tornado season from November to early December. Tornadoes are most likely to occur between 3 p.m. and 9 p.m. but can occur at any time.  Alabama is right in the center of the hot zone for tornadoes and oftentimes referred to as Dixie Alley.

Not only will Alabama be preparing for cold winter months but the threat of tornadoes in the months of November and December.  Start preparations early and be in front of bad weather before it hits.  Winter preparation for your home includes weather stripping, caulking where needed, and insulation to keep the chill out.  Get your outside pipes prepared for freezing temperatures before it gets cold.  With freezing weather comes the possibility of ice storms that cause trees and power lines to fall.  When this happens, the power is usually disrupted, and you will need supplies in case you are home bound for several days. 

Being prepared and weather aware are essential keys for the safety of yourself and your home.  Have a way to stay weather alert and be notified by your local agencies on openings and closings in your area. 

During any bad weather and damage sustained to your home, SERVPRO of the Quad Cities is prepared for your emergency mitigation needs. Seasons and weather are unpredictable, but your local SERVPRO is your trusted 24/7 emergency response team.  Our trained professionals are ready and equipped and prepared to weather any storm!

Emergency Restoration for your Business

9/15/2021 (Permalink)

SERVPRO van, phone number, address SERVPRO of The Quad Cites for your Commercial Restoration Needs.

Our professional technicians at SERVPRO of the Quad Cities have been properly trained to assess and decide what needs to be done in an emergency commercial restoration.  We have been trained in Flooding, Fire, Bio, Storm, and Mold Restoration.  Our team of experts are available for your commercial emergencies seven days a week, 24 hours a day.  A quick response can save you time and money when it comes to the operation of your business.  We arrive to assist and keep your business from occurring further damage.

SERVPRO of the Quad Cities not only performs remediation of the structure damage but can clear debris, Decontaminate Biohazard and perform deodorization.  During a fire there is soot damage that can be professionally cleaned by our professionals.  Soot cleaning can be performed on your structure, contents and even the HVAC unit.  When storms come through, they can cause wind damage and flooding.  Our professionals are trained to extract and place drying equipment that is monitored daily during the drying process.  Our goal is to get your place of Business back in full working order as fast as possible.

We work with a diverse group of business’ providing excellent service for each one.  Listed below are several areas of our expertise:

  • Large Office/High-Rise Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Small Retail Stores
  • Large Retail/Big-Box Stores
  • High-Rise Residential
  • Manufacturing & Industrial
  • Government/Military
  • Small Office Buildings

SERVPRO knows that your time is valuable, and our Office Staff works directly with your Insurance Adjuster and Agent.  We file your claim accurately and promptly.  Our documentation is detailed and accessible to not only your Insurance Agent but you as the Business Owner.

SERVPRO of the Quad Cites has been established in your local area since 1997.  Our certifications assure our customers will receive the expertise that is expected in the time of an emergency disaster. We follow all safety precautions and work swiftly to get you back in business.  Your job is a Priority to SERVPRO of the Quad Cities!

Flash Flooding

9/9/2021 (Permalink)

Flash Flooding ,water Flash Flooding Warning means NOW!

If heavy rain has fallen over a long period of time river flooding can occur and last for weeks or longer.  Some floods are seasonal and with spring rains and melting snows the rivers can fill quickly.  Hurricanes and tropical storms are another source of flooding in the summer and fall. 

Flash floods come when the rain is heavy.  The flash flooding can occur in mountain streams, canyons, or dry washes.  Cities and suburbs can have flash flooding in low spots.  Sometimes with the amount of rainfall the water can not sink into the ground and will rush down stream and fill up banks causing overflow. 

When a flash flooding warning has been issued in your area it means there is flooding now.  Stay away from low lying roads and low spots during the flooding.  Two feet of moving water is enough to sweep a car or truck away, uproot trees, wash out roads and bridges can start to tumble. 


If you are caught in a flash flood, do not drive over or through a flooded bridge or road. Back up and try a higher route. If your vehicle is surrounded by water, get out and seek higher ground. If you are stranded in a tree or building, don't leave it to enter the flood water.


Some of the flood water collects in large, underground reservoirs, but most of it forms rivers and streams that flow into the oceans, bringing the water back to its starting point.  Completely drying out a flood can take anywhere from twelve hours to a few weeks, depending on the size of the flood. 

Floodwaters are contaminated because they carry sewage and other pollutants. This type of contaminated water is commonly referred to as brown or black water. 

Floods are the most common natural disaster in the United States.  You need to have a plan for your household and your pets.  Make sure your family knows what to do, where to go, and what you will need to protect yourselves from flooding. Practice evacuation routes, shelter plans, and flash flood response. Gather supplies, including non-perishable foods, cleaning supplies, and water for several days, in case you must leave immediately or if services are cut off in your area.  Flooding can happen suddenly and being prepared will save time and possibly lives.  Stay weather alert and do not return to hazardous situations until your area has been cleared. 

Commercial Mold

9/7/2021 (Permalink)

mold present on plywood Mold growth in your Commercial Business causing a Challenge?

When your Commercial Business has mold, and it goes untreated it can cause a major disruption.  Mold can spread quickly if left untreated.  Our technicians at SERVPRO respond quickly to contain the mold and prevent further spread.  Our technicians have the training, experience, and equipment to contain the mold infestation. 

Mold can sometimes be difficult to spot and can pollute the air while threatening the structural integrity of your establishment.  If a leak is noticed it is essential to immediately get it fixed and repair all wet spots.  Reducing the moisture level in the air and adding ventilation will increase circulation reducing any condensation.  The goal of humidity in the air should have a reading of 30- 50%.  Wet foundations and an HVAC system that is not working properly can cause moisture issues resulting in the growth of mold

Some Mold will give off a musty or pungent odor and some do not.  Mold thrives in dark, humid places like attics, basements, bathrooms, and under sinks. Inspecting these areas for mold or leaks can prevent further damage and costly repairs to your business.

It is recommended to throw away the following items when mold has become infected with mold:

  • Cardboard
  • Carpeting
  • Padding
  • Mattresses
  • Stuffed animals
  • Upholstered furniture
  • Paper products
  • Books
  • Food
  • Food preparation items 

 Every hour spent cleaning up is an hour of lost revenue and productivity. If you suspect your property has a mold problem, call a SERVPRO Franchise Professional, who will respond quickly and work fast to manage the situation. SERVPRO of the Quad Cites is your local franchise meeting and exceeding your expectations to restore your Commercial Property back to its operating status.  Let us take care of the challenges that Mold can bring to your business!

Kitchen Fires

8/25/2021 (Permalink)

stove on, hot pot, child reaching for pot Kitchen Safety for Children

Home fires are most likely to start in the kitchen than any room in the house.  The second leading cause of fires inside the home are from wood stoves and fireplaces.  Multitasking while cooking is the biggest reason fires start in the kitchen.  One third of fires are caused by not paying attention to food on the stove.  Cooking oil or grease can easily catch fire if it gets too hot.  Ranges and cook tops account for 58% of fires and ovens account for 16%.  Microwaves are the leading cause of scald burn injuries.  Hot pans and the hot stove with hot liquids or steam accounted for 55% of burns in children.  Trying to fight a kitchen fire yourself can lead to injury and making the matter worse.

Keep your family safe by providing safety tips to prevent fires and burns.  Have a kid free zone of at least 3 feet around the stove and hot objects.  Children need to be aware of the dangers of cooking and being too close to hot objects.  Keep hot objects away from the edges of tables and counters due to small children reaching for food. 

Keep a clutter free area when cooking to reduce the chance of flammable material setting a fire.  Items to keep away from the stove would include dish towels, potholders, and paper towels.  When distracted and having to leave the kitchen it is best to turn the stove off.  Two of every five home fires start in the kitchen and could have been prevented.

When you have experienced a kitchen fire from a food source you will have soot and odor through out the home.  To remove soot and smoke from walls, furniture, and floors, contact your local SERVPRO of the Quad Cities. Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure.  Listed below are tips on what not to do after a fire:

            What NOT To Do After a Fire

  • Don't attempt to wash any walls or painted surfaces or shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat, or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat, or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Leave the cleaning and restoration needs to SERVPRO. There is no substitute for training and experience. As fire and water damage specialists, our business is built upon fire and water restoration expertise. We have the knowledge and the specialized equipment to get your property back to pre-fire condition. 

Kids Fire Safety

8/20/2021 (Permalink)

Kid's Planning Fire Escape My fire escape plan, write it and draw it for kids

Sharing Fire Facts with your children can teach them the importance of Fire Safety and understand the risk and dangers of a fire.  Teach your children what fire can be used for and what fire requires to burn.  Listed below are some fun facts to share with your child:

            Fires require fuel, oxygen, and heat to burn

            Flames are the part of a fire which we can see, they can be different colors, depending on the substance which is burning

            Fire is very dangerous to humans as it can easily burn or blister skin.  It is important to take safety precautions when using fire

            Fire extinguishers are often used to control fires by discharging water, foams, carbon dioxide, dry chemicals, or other substances

            Scientists believe that humans began using fire to cook food in a controlled way around 1 million years ago

            A candle flame typically burns at around 1000 degrees Celsius

Once your child has an understanding of fire teach them about ways to stay safe in case, they ever experience a fire emergency.  It is important to regularly review fire safety so every household member will be prepared.  Listed below are ways to practice safety and escape with your children:

            Determine two ways out of every room in your home, if possible

            Use a designated meeting space outside of your home and make sure each child knows to go there and wait for you

            Practice opening windows

            Use escape ladders

            Touch door and check for het

            Use your hands, not your eyes to get out of a darkened area

            Out means Stay Out

Every year, kids of all ages start over 35,000 fires that hurt people and damage property. Teach your children to not play with fire sources.  Talk about the fire safety with your children and practice twice a year your escape plan.

Lightning Strikes

8/19/2021 (Permalink)

Lightning, Lightning Strike wording, Black and gray back ground Lightning Strikes can reach 50,000 degrees!

Late afternoons and evenings in June and August are the most common months to experience Lightning related fires.  In addition to causing fires, lightning can be just as dangerous on its own.  It is estimated that a lightning bolt’s temperature can reach 50,000 degrees.  If your home is hit by lightning, you may not notice a fire caused by the strike immediately.  Fires can hide inside the walls or in attic spaces.  If you home has been struck by lightning all you local Fire Department right away.  It is also advised to schedule an electrical diagnosis of your home’s wiring with a qualified electrical company. 

The outside of your home may be protected but the appliances and technology items are at risk.  Purchasing a power surge strip or a whole house surge device can protect the items at risk.  Depending on the intensity of the strike the power surge strip can sometimes fail.  The best form of protection for your appliances is to unplug them during a thunderstorm.  Land line phones are at a high risk of being struck and if phone communication is needed it is best to use a cellphone. The first two items to consider unplugging during a storm is all computers and landline phones. 

Safety for self is staying indoors away from electrical items, windows, water, and doors.  Making sure each family member knows precautions to take to remain safe can save lives and property. 

Storms don’t wait for normal business hours, and neither does SERVPRO of the Quad Cities. You can depend on an immediate response from our highly trained technicians, who are available 24 hours, seven days a week.  As a leader in storm and water damage restoration, SERVPRO of The Quad Cities has the specialized training and expertise to restore your home back to its pre-storm condition. Our restoration process puts an emphasis on scientific drying techniques, progress monitoring and documentation.

If you have experienced storm damage, do not delay the process of restoration.  Taking immediate action to property damage can save time and money where repairs are a concern.  We work with all major insurance companies for a stress-free claims process. Don’t Delay, Call Today!  Free estimates and excellent customer service from your locally owned SERVPRO Franchise. 

Fire Safety with Disabilities

8/19/2021 (Permalink)

wording, Home Safety for People with disabilities, Know two ways out of every room, Understanding the risk Know your risk and build your fire prevention plans

It is important to know your risk and build your fire prevention plans around your abilities.  People with mobility, sight and hearing disabilities can significantly increase their chances of surviving a fire by practicing fire safety precautions.  Approximately 3,500 Americans die and 18,300 are injured in fires each year.  Using a Fire Safety Checklist can help protect yourself and your home from fire. 

Depending on any physical limitations, individuals may require help from a caretaker, neighbor, or outside source.  It is important to practice escape plans in case of a fire.  Remember that in the event of a fire that every second counts. 

People with mobility disabilities should be encouraged to have their bedroom on the ground floor and as close as possible to an exit.  Listed below are more important steps to add to your Home Fire Safety Plan:

                Know two ways out of every room

                If you are deaf or hard of hearing, use smoke alarms with vibrating pad, flashing light or strobe light

                Test your alarm monthly

                Interconnect your alarms, so when one sounds, they all sound

                Have smoke alarms inside bedrooms and outside sleeping areas

                Be sure your street address is clearly marked and visible from the street

Creating a Fire Escape Plan is just as important as having a Fire Safety Plan.  Listed below are tips on creating a safe escape:

                Involve the assistance of a building manager, family member or a friend when practicing your fire escape

                If you use a walker or wheelchair, check all exits to make sure they get through the doorways

                When a fire occurs, do not waste any time saving property.  Once out, stay out

                Practice opening locked or barred doors and windows

                Being on a ground floor and near an exit will make your escape easier

                Never use an elevator

Millions of Americans live with mental and physical disabilities, and it is important to have a Fire Safety Checklist and Escape Plan.  You can contact your local Fire Department to help with an escape plan and keep your needs on file.