Recent Posts

Effects of a Storm Surge

7/13/2021 (Permalink)

Effects of a Storm Surge Blue Wave, storm surge effects listed

The greatest threat to life and property from a Hurricane is a Storm Surge.  When a storm surge and an astronomical tide combine it creates a storm tide.  The wind circulates around the eye of the storm and blows on the ocean surface creating a vertical circulation.  When the hurricane reaches shallower waters near the coast, the vertical circulation in the ocean becomes disrupted by the ocean bottom.  The disruption causes the water to have no where to go but up and inland. 

The best way to prepare for a storm surge is to evacuate.  Prepare your home by shutting off the gas and the electrical main switch.  Make sure any basement windows are closed and doors boarded up.  Outdoor furniture and yard objects should be secured or brought inside.

A storm surge can cause damage to anything in its path.  Flooding, property damage, and highway erosion can occur from the high winds and extreme rise in water levels.  Storm surge remains in the highest category for loss of life in a hurricane. 

When returning home from flooding and property damage there are precautions that should be taken.  Do not wade in any flood water due to debris, chemicals, dangerous pathogens, and possible downed power lines that can charge the water.  It is important to wear protective clothing during cleanup and work in pairs.  Stay in touch with your neighbors and pay attention to local alerts and road closings. 

During catastrophic storms, SERVPRO Franchise Professionals can respond quickly with additional resources.  We are a company that you can trust to rise to any occasion.  Fast response from our professionals lessens the damage, limits further damage, and reduces cost. Let your local SERVPRO Franchise handle your disaster SERVPRO Franchise Professionals have extensive water damage restoration training that enables them to get you back to normal.

Commercial General Cleaning

7/13/2021 (Permalink)

SERVPRO Commercial Services - image of green SERVPRO van SERVPRO Van, Wording, Commercial Property, Fire and Water Cleanup

SERVPRO of the Quad Cities offers specialty cleaning services ranging from cleaning office upholstery to getting your commercial property clean, safe, and healthy again. Your business represents you.  A clean and attractive business keeps customers coming and leaves a positive impression. SERVPRO of the Quad Cities wants every inch of your facility to be showcase material. 

Our commercial specialty cleaning services include:
•    Air Ducts and HVAC
If your HVAC has been operating for some time without attention, it could be circulating dust, pollen, odors, dirt, debris, and other contaminants.
•    Biohazard and Sewage
SERVPRO is trained to safely remove biohazards and dispose of them properly in accordance with OSHA and health regulations.
•    Trauma and Crime Scene
Many times, crime and accident scenes have blood and other biohazard contaminants that pose a serious health risk. SERVPRO of South Madison County will respond immediately and has the specialized training, protective equipment, and experience to safely clean trauma and crime scenes.
•    Carpet and Upholstery
Even the highest-quality carpet and upholstery can show soiling over time. Protect your investment by calling us to clean and maintain your carpet and upholstery.
•    Drapes and Blinds
We carefully inspect and test fabrics to determine which of SERVPRO’s five cleaning methods is best suited to your fabrics. 
•    Ceilings, Walls, and Hard Floors
Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property.
•    Odor Removal and Deodorization
SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts do not work when your odor problem is serious or persistent.
•    Vandalism
Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

Call SERVPRO of the Quad Cities at 256-383-4470 anytime. We offer estimates prior to starting your job and work with your insurance company with covered claims.  If you find your business in need of a cleaning or emergency restoration, call today for your inspection and estimate.

Salvageable or Non-Salvageable

6/8/2021 (Permalink)

Red chair, wording, salvageable, nonsalvageable, let SERVPRO determine the course of action! SERVPRO and Contents Cleaning after a Flood

Flooding in your home is a very stressful situation.  Our contents are not only of a monetary value, but some may have sentimental value.  The removal of these contents as quickly as possible can play a part on salvageable or non-salvageable.  Wood furniture if left in water for several days can be ruined permanently.  The binding may become damaged and cause the furniture to fall apart.  Upholstered furniture can be difficult to clean and dry after a water damage. The type of water damage determines what type of cleaning methods need to be used.  If you have experienced a category 3 water damage, then your furniture will most likely need to be replaced.  Black water is considered Category 3 water damage.  This can include raw sewage or flood water from a nearby river.  Contamination of category 3 water can carry harmful bacteria and should be avoided.

One of the dangers after water damage is moldbacteria, and other contaminants, which can begin to form within 24-48 hours.  Removing the non-salvageable items away or out of the home to reduce the risk of mold should be done immediately. Take plenty of photos and document the contents with damage   The photos will be needed for your insurance claim and will save time on your claim process.

 Trying to treat the upholstery yourself can sometimes lead to more damage.  Leave the Professionals at SERVPRO of the Quad Cites to determine what type of flood damage you have and what course of action to be taken.  The SERVPRO System offers several cleaning options to match any type of upholstery or carpet.  We work directly with your insurance carrier providing photos, daily updates, and documentation to help get your claim processed faster.  The Quad Cities technicians are highly trained to properly clean and restore your house so that it feels like home again. 

Tornado Myth and Folklore

5/27/2021 (Permalink)

wording, Folklore and Myth have been passed down orally  for millennia Truth or Myth

Knowing what advice to follow during a tornado can be confusing depending on what advice we have been given.  Folklore and Myths stay around for many years and are handed down to generation after generation.  The saying, “Grandmother knows best”, is a rule we still follow.  Folklores and Myths are tales and sayings that we believe and still practice because our ancestors did.  When it comes to safety, we need to know the difference between truth and myth.  In the year of 2020 there were a total 1,248 tornadoes reported in the United States.  The year 2021 has a forecast of a slightly above normal chance of tornado activity.  The expected range is between 1,350 – 1,500 across the United States.

The top 5 Myths of Tornado Safety:

  1. Opening windows will equalize pressure – this myth is useless, and a waste of time  A tornado will blow debris into the home and if hit by the force the windows will break anyway.
  2. The southwest corner of a basement is the safest corner - No basement corner is safer that the other. The myth came about because people thought tornadoes came from the southwest and the debris would be deposited in the northeast corner.  Fact is that tornadoes can arrive from any direction.  Choose a place in the basement with no windows or heavy objects on the floor above you.
  3. The best place to hide out is under a bridge if caught in a tornado on the road – This myth is dangerous and can pull you into the tornado itself. The winds can send debris underneath the structure or cause it to collapse.
  4. Tornadoes never cross hills or rivers – Tornadoes are not guided nor repelled by hills or bodies of water. It has nothing to do with the topographical features.
  5. Tornadoes avoid big cities – Many cities including Dallas, Atlanta, and St. Louis have been hit by Tornadoes. Cities occupy a smaller area than the surrounding rural areas and are less likely to be hit.  Damage in cities can be far worse due to the number of people and structures.  In 2011, Birmingham and Tuscaloosa in Alabama sustained severe damage from a tornado in April of 2011.  This tornado was on the ground for 80 miles and an EF-4 strength.
  6. A green sky means a tornado is coming – the green color is from water droplets suspended in the storm absorbing red sunlight and radiating green frequencies. The green color does indicate the storm is severe though. 

During severe weather and tornadoes, the best advice is to follow safety guidelines set forth by your state, local and tribal officials.  Stay tuned to your local weather station and use your NOAA Radio.  Protect your Family, Pets and animals and your home with Facts and not Myths.  Prepare before severe weather sets in and know your safe place.  Tornadoes can strike at anytime and come from any direction causing destruction and possible life- threatening injuries.

Know that your local SERVPRO of the Quad Cities is no Myth or Folklore.  We have been serving the Shoals area since 1997.  SERVPRO provides 24-hour emergency services for homes and businesses. Our mission is to be the premier restoration company in the industry.  Choose SERVPRO of The Quad Cities, a local company that specializes in storm and flood damage restoration. We are always here to help and ready to respond to storm and flooding conditions in our Shoals area. 

SERVPRO and Higher Standards

3/29/2021 (Permalink)

Green and orange wording, Raising the Bar, SERVPRO of the Quad Cities SERVPRO Raises the Bar

SERVPRO of the Quad Cites has been serving the Shoals area since 1997.  Our mission is to be the premier restoration company in the industry.  Our technicians are trained to handle your restoration and cleaning needs.  We provide our local Business’ with the same service as we do residential.  We are a 24/7 emergency service for your emergencies of any size.

SERVPRO also offers a higher standard of cleaning that goes beyond janitorial services.  This is a proactive viral pathogen cleaning that helps ensure the cleanliness of your business or home.  Our professionals are trained and experienced in biohazard decontamination.  We always adhere to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

Sewage backup is also considered a biohazard and can introduce harmful microorganisms into a structure.  We remove the sewage, contaminates, and moisture to ensure property is cleaned, disinfected, and deodorized. 

Bloodborne pathogens are considered a biohazard and can be cleaned and disinfected by SERVPRO Professionals.  We remove and dispose of bodily fluids, tissue, and potentially pathogenic substances.  This type of biohazard can be a result of an accident, trauma, crime, or death. 

Call today and discuss with our Professionals the services we can offer your Business or Residential needs.  We offer free quotes and are committed to 100% customer satisfaction.  We have the qualified trained professionals who are ready to respond to these incidents. We will always treat your property and the people involved with the greatest empathy and respect in the face of trying circumstances.

Commercial Spring Cleaning

3/26/2021 (Permalink)

Wording, Spring Cleaning, SERVPRO of the quad cities Get your Business Professionally Cleaned

Now that Spring has arrived the cleaning begins.  Your local SERVPRO Professionals are here to get your place of Business looking its best.  We offer several specialized cleaning methods to get your carpet and upholstery cleaned. 

  • Bonnet Cleaning: A less aggressive method for short piled carpets.
  • Hot Water Extraction: A deeper cleaning method for all carpet types.
  • Deluxe Precondition and Rinse: Helps restore deeply soiled areas.
  • Showcase Premier Cleaning: The most thorough cleaning method in the industry.
  • Dry Cleaning: When color-fastness is an issue.

Getting your carpets cleaned every 12 months is not only a way to improve the appearance but improves the longevity of the carpet.  Dirt builds up and penetrates the crevices becoming firmly lodged.  This causes damage to the carpet and the overall appearance. Protect your upholstery with routine cleaning as well.  Remove stains, dust and dirt from office furniture giving your office a fresh uplifting look. We know your time is valuable and it can be very hectic at times.  Leave the cleaning to your local SERVPRO Franchise to make your place of work look its very best.

SERVPRO franchise professionals will get the job done right. Our cleaning is backed by state-of-the-art equipment, over 50 years of experience and professionals trained to the highest standards.  Call today to schedule your Business cleaning. Let our professionals maintain your carpet and upholstery with our experience, training, and exclusive cleaning products!

Know Who to Call

3/19/2021 (Permalink)

reaching hands, green wording, Only a Reach Away! SERVPRO of the Quad Cities Your call for Emergency Service SERVPRO of the Quad Cities

Know who to call.

Knowing who to call after a catastrophic event occurs should be a priority on your family emergency plan.  Strong to severe storms can strike at anytime of the day or night causing water damage.  Roofs are torn off or damaged from strong winds allowing water to leak into the home and in between the outside and inside walls.  Flooding does not always come from weather related events but household items such as:

  • busted pipes
  • toilets
  • water heater
  • washing machines
  • dishwashers
  • ice maker

  Water can cause major damage to the stability of your homes structure and contents.  Many government organizations, including the EPA, suggest that mold and bacteria can begin to form in wet carpet as soon as 24 to 48 hours after becoming wet. The sooner mitigation starts on your home the less cost to you as a homeowner and the probability of salvaging your contents.  Leaving water damage for too long can decrease the value of your home.  Carpet is broken down, wood floors, and walls weaken with water damage. Flood waters can contain bacteria that is harmful and can linger on your belongings.  Leaving water in your home too long will cause fungus to show up. 

SERVPRO of the Quad Cities is your go to for a reliable, trustworthy, and experienced mitigation company.  We have the experience, expertise, and training to restore your home quickly and properly. We use advanced inspection and extraction equipment to find the water and remove it as quickly as possible. Our local technicians will closely monitor and document the drying process to ensure your property is back to normal. 

Employee Acknowledgement

3/17/2021 (Permalink)

employee photo, female and male, SERVPRO backdrop Welcome to our SERVPRO Team

We at SERVPRO of the Quad Cities love when our employees meet a year milestone and beyond with our locally owned Franchise.  Our employees have a direct impact on the success of our company and how we move forward.  The work they provide is meaningful and serves a greater purpose.  Our goal as a team is 100% Customer satisfaction and helping people in their time of need.  When our customers are faced with a catastrophic event, our entire team offers quick support and 24/7 service. Responding quickly is a key in keeping cost down and salvaging the structure and contents of your home.  SERVPRO is an excellent example of teamwork and communication. Our goal is to effectively and efficiently complete a task to save you as a homeowner in cost and your insurance company in claims. 

We offer our employees at SERVPRO extensive training, so they have the knowledge and background to help make it “Like it never even happened.”  Each job is considered meaningful no matter the size or challenge if offers.  Without our long-term employees and our new hires, we could not be as successful as we are.  We are so excited about having 2 new employees join our team.  They will be a positive force within our organization offering their loyalty, knowledge, and willingness to succeed.

Never Changing

3/15/2021 (Permalink)

wording, commitment blk, SERVPRO ot the Quad Cities wording in orange Customer Commitment

The time has changed, and we have sprung forward!  As the season changes so does the weather pattern for strong storms.  April brings showers along with the threat of tornadoes.  Peak tornado season is March through May. Tornadoes are most likely to occur between 3 p.m. and 9 p.m. but can occur at any time. Tornadoes extend from a thunderstorm to the ground. They normally last less than 10 minutes and range in sizes from F0 to F5.  If you have not begun preparation for safety measures, now is the time.  Make sure you have replaced all the batteries in your clocks and NOAA radio. Check the forecast regularly to see if you are at risk for severe weather.  Listen to your local news or a NOAA Weather Radio to stay informed about watches and warnings in or near your area.  

 All family members should be aware of safety precautions that have been established for your home.  If you have pets be sure to include them in your safety plan. Time is essential and a quick response to tornado watches and warnings are critical.  Pick a safe room in your home such as a basement, storm cellar or an interior room on the lowest floor with no windows.  Conduct a family severe thunderstorm drill regularly so everyone knows what to do.

 The changes of the season and the storms it brings is inevitable but the way SERVPRO responds to an emergency stays the same. We are dedicated to our customers and responding to your emergency mitigation needs.  We are your local source for 24/7 storm damage response.  Our technicians are highly trained offering you as our customer the support and service you need during a disaster.  A fast response lessens the damage, limits further damage, and reduces cost.  SERVPRO will be the company that you can trust to rise to the occasion.


3/10/2021 (Permalink)

Thank you lighted sign in red Thanking our Customers and Insurance Agents

We at SERVPRO of the Quad Cites would like to Thank each of our Customers and our Local Insurance Agents for putting your trust in our services. Choosing the right mitigation company is as important to you as performing the service is to us. We value your business and strive for 100% Customer Satisfaction. SERVPRO franchise professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property. So when the need arises for professional cleaning or emergency restoration services, SERVPRO of the Quad Cities is your trusted leader in the industry.

SERVPRO Franchise Professionals have a national network of over 1,700 Franchises across the country and elite Disaster Recovery Team strategically located throughout the country. Due to our Customers and Insurance Agents we are able to continuously grow.  Thank you for putting your trust and your home in our care.