Recent Posts

SERVPRO and Water Damage

1/21/2021 (Permalink)

box diagram, phone image, action image, monkey image satisfied From Initial Call to Customer Satisfaction!

SERVPRO customer service begins the moment we answer the phone.  We understand the challenges you may be facing and confusion with a water damage.  Our staff of Professionals will guide you through the process to help you understand the process of water damage restoration.  The water damage restoration process begins with a detailed inspection of your property, including a damage assessment.  Highly trained technicians will begin the water removal process almost immediately. This step helps to reduce drying time and helps to prevent mold and secondary water damage. During the drying process, our Professionals emphasis on monitoring and documenting the drying process until completion.  Every water damage situation is a little different, and requires a unique solution, but the general process stays the same.  SERVPRO provides 24/7 emergency service and dedicated to responding immediately. 

Customer satisfaction from initial call to completion of water restoration:

                                                                        “I just want to thank the crew for doing an outstanding job of cleaning up the flooding in my home.  They also did the repair work and provided me with top notch painters to make sure my home was restored.  Thank you for your  professionalism and caring attitude.  You are a top-notch company with great  employees”, (customer January 2021)!!!

Call your local SERVPRO of the Quad Cities for Professional water damage needs. Customer service, fast response time and detailed scope of work. Preferred Vendor for Many National and Local Insurance Companies. 

What is a Thundersnow?

1/8/2021 (Permalink)

snow, white lightning strike Thundersnows are rare and can produce deadly lightning and extreme cold weather

Thundersnow refers to a snowstorm that produces thunder and lightning.  Depending on the conditions, the precipitation might be freezing rain or hail instead of snow.  To get thundersnow, you need a mass of cold air on top of warm air, plus moist air closer to the ground.  The air layer closer to the ground needs to be warmer than the layers above, but still cold enough to create snow.  During this event, heavy snowfall is to be expected.  Some areas have reported two inches of snow per hour. 

The thunder and lightning are different during a Thundersnow than in a thunderstorm.  Snow muffles sound, so thundersnow thunder sounds subdued and does not travel as far.  Lightning flashes are enhanced by reflective snow.  Thundersnow lightning appears white or golden and have a positive charge.  This lightning is more destructive than usual negative polarity lightning and can cause a fire or damage to power lines.  The conditions that lead to a Thundersnow can also lead to dangerous cold temperatures and poor visibility.  Tropical force wind is possible as with a blizzard.  While these events are rare, the following locations have more favorable conditions to produce such a storm:

  • Great plains
  • Mountains
  • Coastlines

Although our area is not likely to see a Thundersnow, we can still experience the effects of snow and freezing rain.  Winter weather can be as unpredictable as summer storms.  Freezing rain can cause power lines to fall as well as trees and road hazards.  The one predictable thing during weather events is your local SERVPRO of the Quad Cities.  We are prepared and servicing our area under all weather conditions.  Locally operated and available for your service needs 24/7.  If you have experienced storm damage call today for your inspection and estimate on restoration needs.  We work with our customers to ensure complete customer satisfaction.

Christmas Tree Safety

12/15/2020 (Permalink)

Evergreen tree, snow, ornament, Christmas Tree Hunting We Go!

The time of year to choose the perfect Tree.  Creating memories, decorating and merry songs are a part of Christmas Traditions.  With the fun and festivities safety is still something we all need to practice.  Choose a tree with fresh, green needles that do not fall off when touched.  Before placing the tree in the stand, you will need to cut off 2” from the base of the trunk.  Placing the tree is very crucial when it comes to safety.  Your tree should be three feet away from any heat source.  Fireplaces, radiators, candles, heat vents and lights are heat sources the tree does not need to be nearby.  Adding water to your tree daily will ensure it keeps moisture and does not dry out. 

Lighting the tree is a delight and brings it to life.  Be sure to replace any string lights with worn or broken cords or loose bulb connections.  Connecting too many lights to one strand can be a fire hazard.  Read manufacturer’s instructions for number of light strands that can be connected.  Never use lit candles to decorate your tree.  Always turn off Christmas tree lights before leaving home or going to bed.

More than one of every four home Christmas tree fires is caused by electrical problems.  Christmas tree fires are not common but when they do happen it is serious.  Practice safety and enjoy your tree for the Christmas Season.  When the season has ended get rid of the tree.  Dried out trees are a fire danger and should not be left in the home or garage.  Check with your local community for recycling programs. 

We at SERVPRO of the Quad Cities wish you and your Family a Merry Christmas.  May your Christmas be Merry and Bright!

Chimney Leaks

12/9/2020 (Permalink)

chimney, areas of needed repair listed, wording detecting chimney leaks before expensive repairs Detecting Chimney Leaks

Many homeowners assume that leaky chimneys will be visible by water in the fireplace or flue.  Due to the complexity of most chimney systems, leaks can present themselves in an unrecognizable way.  This leads to significant damage once the leak has been found.  If the water gets into the walls, it destroys or damages the plaster, wallpaper, paneling, and paint.  The moisture in the walls can lead to moldy wood and rot.  The mold and moisture that is present can spread to other parts of the home causing more damage.  The key to keeping leak repairs simple and affordable is catching problems as soon as they are noticed.

Chimney leaks are most common during the season where we have long periods of rainfall.  Even if your chimney has never developed leaks it can in just one season of heavy rain.  Due to the chimney being constantly exposed to the outdoor elements, the greater risk of masonry damage and breakdown.

The life of the mortar that cements masonry and holds it together is not usually any longer than 25 years.  When the mortar begins to deteriorate, moisture can pour into the chimney structure.  If mortar is not replaced it can result in a collapsed chimney or tilt. 

The Flashing is a metal part of the chimney that forms a waterproof seal between the roof and chimney.  Flashing is difficult to install and tends to rust and develop leaks.  Damage from a faulty flashing can cause water damage before the leak has been detected.  These leaks can cause serious structural damage and should be checked as a routine maintenance on your home. 

If you have experienced water damage from your chimney, call the water damage experts at SERVPRO of the Quad Cities.  The water damage restoration process begins with a detailed inspection of your property, including a damage assessment. We start mitigation immediately to save money on further structural damage and repairs.  SERVPRO Franchise Professionals will manipulate temperature and relative humidity to remove the remaining moisture. We use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. The drying process is carefully monitored by using moisture meters until the materials return to acceptable drying goals.

Call your local SERVPRO of the Quad Cites today for your inspection and water mitigation needs.  Locally owned and operating in your community with 24/7 professional service. 

Winter Commercial Carpet Cleaning

12/3/2020 (Permalink)

snow falling, snowman dressed in black scarf, gloves and hat Commercial Carpet cleaning by SERVPRO Professionals. Call today to schedule your winter cleaning.

Winter weather is a perfect time to do some Commercial Carpet Cleaning.  During the Spring and Summer months your carpet accumulates and holds pollen, dust, and airborne pollutants.  With the cold weather our offices get closed and windows shut making an unhealthy environment.  Having clean carpets makes the air cleaner and reduces allergens. 

Not only is winter cold, but it brings all our Family and Associates inside for Holiday Cheer.  Our carpets can suffer from the traffic, food, and drink spills.  Soil and stains need to be addressed sooner than later to preserve the quality of your carpet.  Having clean carpets freshens up the inside and will save time when Spring cleaning has arrived. 

Your local SERVPRO of the Quad Cites offers Commercial and Residential carpet cleaning.  The SERVPRO carpet and upholstery cleaning service will not only get out the dirt you see but will also remove the unwanted dust you do not. A professionally cleaned carpet may make all the difference in brightening up a room and freshening up your home.  Call today to schedule your Commercial Carpet Cleaning.

Bedroom Fires

11/30/2020 (Permalink)

Wording in Red, Bedroom Fire Safety Tips, ceiling fan, headboard Bedroom Fire Safety Tips to prevent a Fire

Bedrooms are the most common spot in the house for electrical fires to begin. These fires account for about 15% of residential fires. The death toll is greater in numbers from bedroom fires due to people being asleep.

These fires are often caused from faulty or overtaxed wiring or lighting that has malfunctioned. Bedroom fires also start with cords, space heaters, or electric blankets.  Draperies and bedding to close to a heater source ignite quickly. 

Steps can be taken to prevent a fire in your bedroom.  Inspect the area and perform any maintenance that needs to be done on old or faulty wiring.  Follow the steps below in keeping your bedroom safe from fire hazards:

  • Quickly address any loose or otherwise unsafe-looking wall outlets.
  • Replace extension cords, chargers, lighting cords, or other power cords as soon as they show signs of wear. If you can see the wires, it’s time for a replacement. You can have lighting shops rewire favorite lamps if the cord is worn out.
  • Do not overload outlets by plugging in too many devices, power strips, or extension cords.
  • Before you head into the cooler months and start up a cozy fire, have your chimney professionally cleaned.
  • Keep combustibles, including draperies and upholstered furniture, at least three feet from the heat source.
  • Invest in a fireplace screen to prevent embers from escaping.
  • Never leave the fire unattended, and make sure it’s completely out before leaving the house.
  • Use the recommended fuel for your heat source.

During the event of an unfortunate fire disaster, SERVPRO of the Quad Cities is your Local Fire Mitigation Experts.  Our trained technicians are available 24/7 for your emergency needs.  Working with our customers and your Insurance Carrier for complete customer satisfaction. 

Kitchen Fires

11/13/2020 (Permalink)

Stove, oven fire, flames Unattended Cooking is a Fire Hazard

Of all fires reported in the U.S, yearly, 27% are fires that start in the home.  These fires cause the most deaths related to fires.  If you have an idea where fires are most likely to start, preparation and prevention measures can be taken. 

The kitchen is the most common area in the house for fires to start.  Unattended cooking is the leading cause of kitchen fires and fire related injuries.  These fires can be prevented if someone is keeping an eye on the stove or oven.  Never leave the stove unattended when cooking with high heat.  Frying, boiling, or broiling need only seconds to form a small flame and get out of hand. 

Simple steps like turning off the stove and other appliances when you are done cooking prevents a kitchen fire.  Keep items as dish towels and hot pads off hot surfaces.  If you ever have to step way form cooking, make sure to designate someone to oversee the process.  If no one is available, turn off the appliance until your return.

Remember that water will only spread oil or grease and feed the flames.  Keep a Class B Fire Extinguisher handy in your cooking area.  When fires are extinguised there is usually soot and odor left behind.  SERVPRO offers Fire Restoration services for smoke damage and soot on walls, ceilings and contents.  If you have experienced a Kitchen Fire reach out to your local SERVPRO.  We offer estimates and SERVPRO is a Preferred Vendor for many National and Local Insurance Companies.  Call today and our trained technicians will arrive to clean and restore your home with as little disruption as possible.  SERVPRO of the Quad Cites servicing our area 24/7.

Commercial Property and Frozen Pipes

11/2/2020 (Permalink)

broken pipe, water gushing out Frozen Pipes can be very costly

Severe weather like heavy snow, ice, harsh winds, and other winter elements can damage your commercial property. Frozen pipes can lead to a costly mitigation to your business. Taking precautions before freezing weather can eliminate costs and save your business from shut down and damage. 

The colder the temperature gets outside, the more likely your indoor and outdoor pipes will freeze and burst. When pipes freeze, the water inside them expands causing increased pressure inside the pipes. The pipes begin to crack or burst and create great property water damage. Flooding can occur and cause your commercial property to close for a long period of time. Keeping your pipes from becoming frozen can save you lots of money, time, and customers.

  • Check exposed and exterior pipes for signs of freezing.
  • Insulate and seal cracks and openings around exposed pipes.
  • Keep interior temperatures above 55 degrees
  • Look for signs of excess moisture and dry the area.

If you suspect moisture in your place of business reach out to your local SERVPRO of the Quad Cities.  We can perform a moisture check and make suggestions to prevent further damage.  SERVPRO is your local business with highly trained technicians in water restoration.  Every hour spent cleaning up is an hour of lost revenue and productivity. When you have an emergency water event, your local area SERVPRO Professionals offer fast, 24-hour emergency services, 365 days per year.

How a Jet Stream predict storms

10/30/2020 (Permalink)

Model of Jet Stream Model of Jet Stream, cell, latitude, temperature

Jet streams play a key role in determining the weather due to the separation of colder and warmer air.  They generally push air masses around, moving weather systems to new areas and causing them to stall. The stream is an area of strong winds ranging from 120-250 mph that can be thousands of miles long, a couple of hundred miles across and a few miles deep. The jet streams form when warm air masses meet cold air masses in the atmosphere.  On Earth, the main jet streams are located near the altitude of the tropopause and are westerly winds.  Their paths typically have a meandering shape.  

Jet streams are the major means of transport for weather systems. Without a jet the whole pattern of global temperatures would be different.  The air would cool much more gradually across the latitudes.  The striking temperature difference between the equator and poles would be gone.  The sun does not heat the Earth evenly causing area near the equator to be hot and those near the pole to be cold.

The earth’s rotation is responsible for the jet stream as well. The spinning nature of the earth accentuates these changes. Storms are guided in a generally west-to-east fashion due to jet streams.  The weather would change very little without it.  Although many factors combine to influence weather, the four main ones are solar radiation, latitude, temperature, and air pressure.  The two jet streams that directly affect our weather in the continental US are the polar jet and the subtropical jet.  They are responsible for transporting the weather systems that affect us.

If you can predict the path of the jet stream, the upper atmosphere’s undulating river of wind, then you can predict weather.  The jet stream can be a prediction for an entire season.  Storms ride along the stream and when it shifts so does the area where the storms are the strongest.

Having ways to predict weather can better prepare us for strong storms and flooding.  With preparation leads to less cost on home repairs and a weather ready home.  Although disasters will happen, and unforeseen damage will occur your SERVPRO of the Quad Cities is always Storm Ready.  Professional highly trained technicians are ready to assist in your mitigation and restoration emergencies.  Call today for your inspection and estimate on any storm damage your home may have received.  Faster to any Disaster saving your home from further damage.  SERVPRO of the Quad Cities nearby and ready to help with 24/7 service.

Winter Weather Prediction

10/29/2020 (Permalink)

Rainy window, note, wording Just another rainy day Wet Winter Predicted for Alabama

Winter during which there is a La Nina tends to have certain characteristics across the United States.  We are just two storms away of tying the record number of tropical storms set back in 2005.  We still have until November 30 for hurricane season to be over. If La Nina continues into the spring of 2021 it can contribute to severe thunderstorms and tornadoes across the central United States.  The Spring months would include March through May. 

The Farmers' Almanac has released their winter 2020-2021 forecast, calling it the “Winter of Great Divide” across the United States. The fall was indicated with cooler temperatures slowly moving in all regions.  According to the Farmers' Almanac, Alabama's winter weather for 2020-2021 is expected to be chilly and rainy.

Tracking La Nina and the Farmers’ Almanac can help prepare a homeowner for upcoming weather conditions.  Knowing our winter could carry a lot of rainfall indicates flooding.  Make sure any leaks have been addressed and the surrounding area around your foundation is stable.  Gutters should have already been cleaned out for the second time this year.  This will allow any rainwater to be directed away from your home. 

As a homeowner our responsibility is to protect our investment from indoor and outdoor hazards.  At SERVPRO of the Quad Cities it is our responsibility to our customers to restore and mitigate your property back to normal conditions before any disaster occurred.  We have highly trained technicians in water and storm restoration.  If the rainy winter weather has caused havoc to your home reach out to your local SERVPRO.

No matter what steps we take to protect our property unforeseen damages can occur.  Winter storms brings cold weather and frozen pipes.  Rainy winter weather can cause flooding, roof leaks and soil erosion.  Take the necessary steps to protect your property and leave any emergency mitigation to SERVPRO of the Quad Cities.